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Privacy policy
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Privacy Policy
Privacy policy for AuthVR5 app (ios & android)
Last updated: June 20 2025
This Privacy Policy describes how PUREID Labs (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our website (www.pureid.io) and the AuthVR5 mobile application for iOS and Android (“Service”)
This policy applies to all users of our Service in India and globally, wherever personal data is collected, processed, or stored in relation to our Service
This page is used to inform website visitors and application users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service,the www.pureid.io website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.pureid.io/policy, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template.
Information collection and use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to other sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Your Rights
Under the DPDPA, you have the following rights:
Right to Access: Request a summary of your personal data and processing activities
Right to Correction: Request correction, completion, or updating of your data
Right to Erasure: Request deletion of your data when it is no longer needed or upon withdrawal of consent
Right to Grievance Redressal: File a complaint regarding any act or omission in relation to your personal data
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our systems are regularly audited for security and compliance
Data Breach Notification
In the event of a personal data breach, we will notify the Data Protection Board of India and all affected users without undue delay and within 72 hours, as required by law.
Third-Party Processors
We may engage third-party service providers to process your data on our behalf, strictly under valid contracts that require them to protect your data and use it only for specified purposes
Cross-Border Data Transfers
If your personal data is transferred outside India, we will ensure that such transfers comply with applicable laws and provide adequate protection for your data
Data Protection Officer
For questions regarding your personal data, you may contact our Data Protection Officer at [email protected]
Grievance Redressal
If you have any complaints regarding our handling of your personal data, contact our Grievance Officer at [email protected]. We will respond within 30 days. If unsatisfied, you may escalate your complaint to the Data Protection Board of India
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective immediately upon posting. We encourage you to review this policy periodically
Contact Us
For any questions, requests, or complaints regarding your personal data, please contact:
Email: [email protected]
Data Protection Officer: [email protected]
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