Third Party Index

Snapshot 20985

Document
Trust center
URL
https://trust.screendesk.io/
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
browser
Size
203415 bytes
SHA-256 (raw)
18a3725fd6d7ee47d1ce229708352085455efd811229a104f031a2ce27c4ebe7
SHA-256 (normalized text)
65015748cca1a8081b32f0e94465fad7390a0c4bad4168ac7edb5f14d6481c1b

Normalized text

Scripts and page chrome removed; this is what change detection compares.

Verifiedscreendesk.io
Screendesk Trust Center
Compliance and Security Overview
This Trust Center provides transparent visibility into Screendesk's security, compliance, governance, and trust documentation, giving your procurement and security teams everything they need in one place.
25 Policies Questionnaire availablescreendesk.io
Compliance
All active
SOC 2 Type 2
Compliant
CCPA
Compliant
2
Frameworks
25
Policies
16
Subprocessors
1
Documents
Screendesk positions its mission around making customer support teams more productive through instant screen recordings and video calls that speed ticket resolution, with an emphasis on communication, efficiency, and no-download workflows integrated into help desk software. It envisions transforming customer support experiences through innovative video support solutions that enhance communication and operational efficiency across support interactions.
25
Policies
Internal policies that govern how we operate and protect customer data.
Change & Release Management
Sanctions & Disciplinary
Compliance & Regulatory Monitoring
Backup, Business Continuity & Disaster Recovery
Security & Privacy Awareness Training
Vulnerability & Patch Management
Acceptable Use & Workstation Security
Information Sharing & Transfer
35
Controls
Safeguards continuously monitored across our infrastructure and processes.
Acceptable Use
Access Rights
Asset Inventory
Change management
Configuration & Patch Management
Credential Management
Data Privacy
Data Retention & Destruction
16
Subprocessors
Third parties that process data on our behalf under strict contractual safeguards.
Amazon Web Services (AWS)
A comprehensive and widely adopted cloud platform offering over 200 fully featured services from data centers globally.
Better Stack
Ship higher-quality software faster. Be the hero of your engineering teams.
Brevo
An email marketing platform offering tools for email campaigns, marketing automation, and communications.
ChatGPT
An AI-powered conversational agent developed by OpenAI for various NLP tasks and interactions.
Cloudflare
We make websites, apps, and networks faster and more secure. Our developer platform is the best place to build modern apps and deliver AI initiatives.
1
Documents
Reports, DPAs, and security artifacts.
Pentest_Screendesk.pdf
NDA
Resources
Policies, whitepapers, and contacts for deeper information.
System Status
Contact Support
Data Processing Agreement
Screendesk - Security Trust Center