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View Posts SKI-367 - Incident - Service Degradation: Skyhigh Client and Client Proxy bundles download failure partial outage Sep 9, 2026, 2:46 PM UTC Impacted Business Services Skyhigh CASB, Management Access, production-us investigating The required software and policies can be downloaded separately through the Content Security Portal. Customers who require further assistance can contact Skyhigh Support. SKC-2976 Scheduled Maintenance maintenance Aug 21, 2026, 12:00 AM - Aug 21, 2026, 4:00 AM UTC | Duration: 4 hours Impacted Business Services Skyhigh CASB scheduled We do not expect any services to be impacted, however, you may notice temporary inconsistencies. Your protection remains fully functional. SKC-3484 Scheduled Maintenance maintenance Sep 22, 2026, 4:00 AM - Sep 23, 2026, 3:30 AM UTC | Duration: 23 hours 30 minutes Impacted Business Services Skyhigh SWG scheduled Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. SKC-3765 Scheduled Maintenance maintenance Sep 23, 2026, 4:00 AM - Oct 6, 2026, 4:00 AM UTC | Duration: 13 days Impacted Business Services Skyhigh SWG in progress Your traffic will be rerouted. No customer impact expected. Your protections remains fully functional. SKC-3760 Scheduled Maintenance maintenance Sep 24, 2026, 4:00 AM - Oct 9, 2026, 3:30 AM UTC | Duration: 14 days 23 hours 30 minutes Impacted Business Services Skyhigh SWG in progress Rollout of Skyhigh Security Classic SWG version 13.1.0 Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. SKC-3732 Scheduled Maintenance maintenance Sep 29, 2026, 7:30 AM - Oct 16, 2026, 2:30 PM UTC | Duration: 17 days 7 hours Impacted Business Services Skyhigh Connectivity in progress This maintenance only affect GRE connectivity. Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. SKC-4083 Scheduled Maintenance maintenance Sep 29, 2026, 10:00 AM - Sep 30, 2026, 10:30 AM UTC | Duration: 1 day 30 minutes Impacted Business Services Skyhigh Remote Browser Isolation in progress This maintenance only affect US / Phoenix region. Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. GovCloud Backend Infrastructure Upgrade maintenance Sep 30, 2026, 5:00 AM - Oct 2, 2026, 7:00 AM UTC | Duration: 2 days 2 hours Impacted Business Services Skyhigh CASB, GovCloud SuperPoP scheduled Sep 30th starting from 5:00 am to Oct 2nd 8:00 AM UTC: we will upgrade our backend infrastructure.We do not expect any services to be impacted; however you may notice temporary inconsistencies SKC-3765 Scheduled Maintenance maintenance Oct 2, 2026, 3:30 AM - Oct 2, 2026, 4:30 AM UTC | Duration: 1 hour Impacted Business Services Skyhigh SWG, Manchester SWG PoP 243 scheduled Rollout of Skyhigh Security SSE SWG version 7.1.2.1 Your traffic will be rerouted. No customer impact expected. Your protections remains fully functional. SKC-3765 Scheduled Maintenance maintenance Oct 5, 2026, 3:30 AM - Oct 5, 2026, 4:30 AM UTC | Duration: 1 hour Impacted Business Services Skyhigh SWG, London SWG PoP 204 scheduled Rollout of Skyhigh Security SSE SWG version 7.1.2.1 Your traffic will be rerouted. No customer impact expected. Your protections remains fully functional. SKC-3448 Scheduled Maintenance maintenance Oct 6, 2026, 2:00 AM - Oct 6, 2026, 10:00 AM UTC | Duration: 8 hours Impacted Business Services Skyhigh Connectivity, Skyhigh Private Access, Skyhigh SWG, Miami FL SWG PoP 257 scheduled Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. SKC-3765 Scheduled Maintenance maintenance Oct 6, 2026, 3:30 AM - Oct 6, 2026, 4:30 AM UTC | Duration: 1 hour Impacted Business Services Skyhigh SWG, London SWG PoP 209 scheduled Rollout of Skyhigh Security SSE SWG version 7.1.2.1 Your traffic will be rerouted. No customer impact expected. Your protections remains fully functional. SKC-3449 Scheduled Maintenance maintenance Oct 13, 2026, 2:00 AM - Oct 13, 2026, 10:00 AM UTC | Duration: 8 hours Impacted Business Services Skyhigh Connectivity, Skyhigh Private Access, Skyhigh SWG, Dallas TX SWG PoP 258 scheduled Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. SKC-3450 Scheduled Maintenance maintenance Oct 27, 2026, 2:00 AM - Oct 27, 2026, 10:00 AM UTC | Duration: 8 hours Impacted Business Services Skyhigh Connectivity, Skyhigh Private Access, Skyhigh SWG, Chicago IL SWG PoP 259 scheduled Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. SKC-3451 Scheduled Maintenance maintenance Nov 12, 2026, 5:00 PM - Nov 13, 2026, 1:00 AM UTC | Duration: 8 hours Impacted Business Services Skyhigh Connectivity, Skyhigh Private Access, Skyhigh SWG, Bangalore SWG PoP 284 scheduled Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. SKC-3452 Scheduled Maintenance maintenance Nov 17, 2026, 5:00 PM - Nov 18, 2026, 1:00 AM UTC | Duration: 8 hours Impacted Business Services Skyhigh Connectivity, Skyhigh Private Access, Skyhigh SWG, Milan SWG PoP 239 scheduled Your traffic will be rerouted. No customer impact expected. Your protection remains fully functional. System Status Current Status by Service