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Welcome to Sitemetric’s Trust and Compliance Program At Sitemetric, trust is woven into the fabric of everything we do. To keep your data safe and private, we deploy industry-leading safeguards for security and to manage our systems. To earn your trust, we make it a point to transparently share our security and compliance program with you. All the information that we share with you is a real-time feed from the compliance program in Trust Cloud. We continuously monitor, test, improve, and share our security, and compliance program, so you can rest easy knowing that we are safely managing the integrity of your data, and continue to be conscientious about the trust bestowed in us. Looking for something specific? Search across Sitemetric’s security, trust, and compliance program 2 Certifications SOC 2 Type I · 1 Learn MoreRequest Access SOC 2 Type II · 1 Learn MoreRequest Access 15 Policies Application Security ·4 Access Control Policy Authentication and Password Policy Change Management Policy Vulnerability Management Policy View All Data Security and Privacy ·3 Data Classification Policy Encryption Policy Information Security Policy View All Infrastructure Security ·3 Asset Management Policy Audit Logging Policy Backup Policy View All Security Operations ·5 Acceptable Use Policy Physical Security Policy Risk Management Policy Security Incident Management Policy View All 83 Continuously Monitored Controls Applications · 3 Encryption Documentation Source Control Static Code Analysis Business Operations Process · 14 Business Continuity / Disaster Recovery Program Control reviews Control selection Corrective actions Cyber Insurance See 9 more controls Cloud Infrastructure · 8 Datacenters Firewalls Host hardening Infrastructure-as-code Patch Management See 3 more controls Customers · 6 Documentation site Master Services Agreement Privacy Policy Release Notifications Support channel See 1 more control Data · 7 Data Disposal Data Retention Data classification Data in transit encryption Data store encryption See 2 more controls IT Infrastructure · 4 Acceptable Use Inventory System Inventory Workstations - OS Identity and Access Control · 9 Administrative access Customer Confidential Systems Access Review Least-privilege access Multi-factor authentication (MFA) Password Configurations See 4 more controls Monitoring · 3 Centralized Logging Security Event Logging Security Event Review People · 13 Background checks Board Oversight Board of Directors Confidentiality agreement Disciplinary process See 8 more controls Product Delivery Process · 12 Agile Process Backup Plan Backup Retention Backup Storage Change Management Approvals See 7 more controls Vendors · 4 Inventory and classification Vendor Agreements Vendor Monitoring Vendor risk assessment 6 Subprocessors Sitemetric uses the third-party subprocessors below to process customer data Amazon Web Services B Bandwidth.com Google I IronClad Microsoft T Telnyx Request Access Interested in Learning More? Request access and we can share more information about our trust and compliance program.