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Trust & Proof•Trust Built for the enterprise We understand that trust requires proof. TechJutsu’s CallerVerify is designed with enterprise security requirements in mind, supported by a SOC 2 attestation. We run both internal and external pen tests regularly and maintain security controls based off the NIST framework Built on trust. Recognized by leaders. Our certifications, partnerships, and marketplace presence reflect our commitment to the highest standards of security, reliability, and innovation. Marketplace presence. Marketplace listings: Okta Integration Network·ServiceNow Store·Zendesk Marketplace·Freshworks Marketplace·NICE CXone Exchange·Chrome Web Store Partnership recognition. SOC 2 attestation We have successfully obtained our SOC 2 attestation. SOC 2 is a well-recognized information security audit framework established by the American Institute of Certified Public Accountants. Achieving this attestation confirms that our company meets the required standards for system security, availability, processing integrity, confidentiality, and privacy. KuppingerCole Rising Star in Contact Centre Authentication (May 2026) Report 81153 by John Tolbert. Read the report Okta AMER Rising Star Partner of the Year (2024) Okta AMER Rising Star Partner of the Year (2024) + Okta Innovation Award. Learn more NIST-aligned factor support Designed to align with NIST SP 800-63 Digital Identity Guidelines for high-assurance caller and identity verification. Okta and Auth0 Professional Services partner Strategic identity delivery partnership across enterprise IAM modernization. Organizational security. Our Information Security Program is communicated throughout the organization and aligned with the SOC 2 Framework. Information Security Program We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. Third-Party Audits Our organization undergoes independent third-party assessments to test our security and compliance controls. Penetration Testing We perform an independent third-party penetration test at least annually to ensure that the security posture of our services is uncompromised. Roles & Responsibilities Roles and responsibilities related to our Information Security Program and the protection of our customers' data are well defined and documented. Our team members are required to review and accept all of the security policies. Security Awareness Training Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management. Application security. CallerVerify and OrgVerify are hosted on Microsoft Azure with enterprise-grade encryption, monitoring, and incident response. Cloud Infrastructure Security All our services are hosted in secure, enterprise-grade cloud infrastructure with high availability and strict access controls. Data Hosting Security All our data is hosted in Microsoft Azure databases and services. These databases and services are all located in the United States. Coming soon - Canadian and EU hosting Encryption All data at rest is encrypted with AES. Data in transit is encrypted with TLS 1.2. Vulnerability Scanning We perform vulnerability scanning and actively monitor for threats. Logging & Monitoring We actively monitor and log various cloud services. We utilize monitoring services to alert the team in the event of any failures affecting users. Business Continuity & Disaster Recovery We use our data hosting provider's backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users. Incident Response We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication. Uptime & Availability We offer 24/7 priority support and a 100% uptime commitment to enterprise customers, and provide transparency into real-time and historical platform status. More on privacy, compliance and legal policies. Privacy Our policies, tools, and procedures are built to protect your data and help you meet your privacy obligations. Learn more Legal Our robust program complies with regulations such as GDPR and CCPA and can help you navigate legal compliance. Learn more FAQ Common security questions. Need more for your security review? Procurement, legal, and security teams reviewing TechJutsu can request additional documentation directly: SOC 2 report, Data Processing Agreement (DPA), sub-processor list, security questionnaire responses, and architecture diagrams. Looking for accreditation? For more information on TechJutsu’s security compliance, request our SOC 2 report. Request SOC 2 Report → How do we process data? To learn more about our data collection, you can request a DPA. Request DPA → More questions? If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact us. Contact Us →