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Legal
Privacy Policy
Last updated: August 5, 2026
Introduction
The vivantio.com web site ("the Website") is owned and operated by Vivantio Holdings Inc together with its subsidiaries (collectively "Vivantio", "we" or "us"). We take your privacy seriously.
This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential.
"The Website" as used in this privacy policy means the publicly accessible areas of the web site and does not apply to products offered whether for free or for a fee to which you are granted access under separate terms and conditions.
Vivantio is the data controller in relation to the Website and your personal data.
Our US headquarters (Vivantio Inc, registered in California, corporation number 3300449) registered address is 303 Twin Dolphin Drive, Suite 600, Redwood City, CA 94065, USA.
Our UK headquarters (Vivantio Limited, registered in England, company number 4952363) registered address is Redwood House, Brotherswood Court, Almondsbury, Bristol, BS32 4QW, UK.
Vivantio Ltd is registered with the UK Information Commissioner's Office under Registration Number: ZA164818.
If you have any queries relating to our use of your personal data or any other data protection issues, please contact our Data Protection Officer at [email protected].
The Information We Collect
We will collect personal information about you which you give to us as part of the Website, for example, in order to obtain a quote, demo or further information on our products and services.
We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.
Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.
We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Websites or Services.
Purposes for Which We Use Information About You
We may use your personal information for the following purposes:
to enable you to access and use the Website; and/or
to personalise aspects of our overall service to you; and/or
to communicate with you; and/or
to analyse how you use the Website; and/or
to process a transaction between us and you.
Passing On Information About You
Please be aware that once you use our the Website you will be regarded as having given your consent to us disclosing your personal information to other third parties where necessary for those third parties to provide additional products or services requested by you or with your prior consent.
We do not sell, rent or trade information collected through the Website with third parties for their promotional purposes.
We may disclose information about you in connection with legal proceedings or potential legal proceedings or if otherwise permitted to do so by law.
Access to Personal Data and Choice
You have the right to access, correct, or delete your Personal Data at any time.
To review, update, make changes, or delete your Personal Data, please contact our Data Protection Officer at [email protected] or contact us at our registered address.
If you no longer wish to receive marketing emails you may unsubscribe or opt-out of receiving them by following the instructions included in the communication or by emailing us at [email protected].
Security
Keeping information about you secure is very important to us and we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
Third Party Data Processors
We use a number of third parties to process personal data collected from the Website for the purposes stated above.
Google Analytics
We partner with Google Analytics to capture how you use and interact with our website through behavioral metrics. Data is processed by Google LLC. For more information, see Google's Privacy Policy.
HubSpot
We partner with HubSpot to capture how you use and interact with our website through behavioral metrics and form submissions. Vivantio needs the contact information you provide to us to contact you about our products and services. Data is processed by HubSpot Inc. For more information, see HubSpot's Privacy Policy.
Microsoft Clarity
We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Data is processed by Microsoft Corporation. For more information, see Microsoft's Privacy Statement.
Leadfeeder
We partner with Leadfeeder to capture how you use and interact with our website and to identify companies visiting our site. Data is processed by Leadfeeder Oy. For more information, see Leadfeeder's Privacy Policy.
Google Ads
We use Google Ads conversion tracking and remarketing to measure the effectiveness of our advertising campaigns and to show relevant ads to visitors who have previously visited our website. Data is processed by Google LLC. For more information, see Google's Privacy Policy.
LinkedIn
We use the LinkedIn Insight Tag to track conversions, retarget website visitors, and gather insights about our advertising campaigns on LinkedIn. Data is processed by LinkedIn Ireland Unlimited Company. For more information, see LinkedIn's Privacy Policy.
Meta (Facebook)
We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant ads to visitors who have previously visited our website. Data is processed by Meta Platforms Ireland Limited. For more information, see Meta's Privacy Policy.
Microsoft Advertising (Bing Ads)
We use Microsoft Advertising's Universal Event Tracking to measure the effectiveness of our advertising campaigns on the Microsoft Advertising network. Data is processed by Microsoft Corporation. For more information, see Microsoft's Privacy Statement.
Reddit
We use the Reddit Pixel to measure the effectiveness of our advertising campaigns on Reddit and to reach relevant audiences. Data is processed by Reddit Inc. For more information, see Reddit's Privacy Policy.
G2
We partner with G2 to track attribution for visitors arriving from G2's software review platform and to measure the effectiveness of our presence there. Data is processed by G2.com Inc. For more information, see G2's Privacy Policy.
Apollo
We use Apollo to identify the companies visiting our website and the pages they view, in order to improve our marketing and sales activities. Apollo's tracking script also uses a third-party identity partner, LiveIntent (LiveRamp), to help match website visitors to known business contacts. Data is processed by ZenLeads Inc. d/b/a Apollo.io. For more information, see Apollo's Privacy Policy.
International Information Transfers
Information that we collect may be stored and processed in and transferred between any of the countries, including the United States, in which we operate in order to enable us to use the information in accordance with this privacy policy.
Social Media Features and Widgets
Our websites includes social media features, such as the "Facebook Like button" and Widgets, such as the "Share This button" or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
Job Applicants
If you are making a job application or inquiry, you may provide us with a copy of your CV or other relevant information. We may use this information for the purpose of considering your application or inquiry. Except when you explicitly request otherwise, we may keep this information on file for future reference.
Cookies and Other Tracking Technologies
Vivantio and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about the visitors to the Website.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both session cookies and persistent cookies on the website:
Session cookies keep track of you whilst you navigate the website and will be deleted from your computer when you close your browser.
Persistent cookies enable our website to recognise you when you visit and will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
Web beacons, tags and scripts may be used on our Websites or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Websites, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.
Changes in This Privacy Policy
We reserve the right to modify this Privacy Statement at any time, so please review it frequently.