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ChallengeRunner LLC
Privacy Policy
Last modified: 7/28/2026
Introduction
ChallengeRunner, LLC ("Company" or "We") respects your privacy and is committed to protecting it
through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when
you visit the website challengerunner.com (our "Website"), any mobile application, desktop application, or other
application provided by Company and relating to the purpose of the Website (the “Applications”, or collectively
with the Website, the “Software” and our practices for collecting, using, maintaining, protecting, and disclosing
that information.
This policy applies to information we collect:
• On this Website.
• In email, text, and other electronic messages between you and the Software.
• Through the Applications.
It does not apply to information collected by:
• us offline or through any other means, including on any other website operated by Company or any third
party (including our affiliates and subsidiaries); or
• any third party (including our affiliates and subsidiaries), including through any application or content
(including advertising) that may link to or be accessible from or on the Software.
Please read this policy carefully to understand our policies and practices regarding your information and
how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Software.
By accessing or using the Software, you agree to this privacy policy. This policy may change from time to time
(see Changes to Our Privacy Policy). Your continued use of this Software after we make changes is deemed to be
acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Software is not intended for children under 13 years of age. No one under age 13 may provide any
information to the Software. We do not knowingly collect personal information from children under 13. If you
are under 13, do not use or provide any information on this Software or on or through any of its features. If we
learn we have collected or received personal information from a child under 13 without verification of parental
consent, we will delete that information. If you believe we might have any information from or about a child
under 13, please contact us at support@challengerunner.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Software, including information:
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• by which you may be personally identified, such as name, postal address, e-mail address, telephone
number, or any other identifier by which you may be contacted online or offline ("personal information");
that is about you but individually does not identify you, such as information that is aggregated and
deidentified; and/or
• about your internet connection, the equipment you use to access our Software and usage details.
We collect this information:
• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage
details, IP addresses, and information collected through cookies.
• From third parties, for example, our business partners or customers.
Information You Provide to Us. The information we collect on or through our Software may include:
• Information that you provide by filling in forms on our Software. This includes information provided at
the time of registering to use our Software, subscribing to our service, posting material, or requesting
further services. We may also ask you for information when you report a problem with our Software.
• With explicit user consent, we may access and collect data from compatible fitness trackers or wearable
devices. This data may include activity levels, step counts, sleep patterns, and other health-related metrics.
We utilize this information to provide feedback to users in the form of leaderboards and other reports.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Software and of the fulfillment of your orders. You may
be required to provide financial information before placing an order through our Software.
• Your interactions with the Software, including features used, pages or screens visited, and other activities.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of
the Software, or transmitted to other users of the Software or third parties (collectively, "User Contributions").
Your User Contributions are posted on and transmitted to others at your own risk. Although, please be aware that
no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the
Software with whom you may choose to share your User Contributions. Therefore, we cannot and do not
guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through
and interact with our Software, we may use automatic data collection technologies to collect certain information
about your equipment, browsing actions, and patterns, including:
• Details of your visits to or uses of our Software, including traffic data, location data, logs, and other
communication data and the resources that you access and use on the Software.
• Information about your computer and internet connection, including your IP address, operating system,
and browser type.
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The information we collect automatically may include personal information, or we may maintain it or
associate it with personal information we collect in other ways or receive from third parties. It helps us to improve
our Software and to deliver a better and more personalized service, including by enabling us to:
• Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Software according to your
individual interests.
• Speed up your searches.
• Recognize you when you return to our Software.
The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You
may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if
you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted
your browser setting so that it will refuse cookies, our system will issue cookies when you direct your
browser to our Website.
• Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web
beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an email and for other related website
statistics (for example, recording the popularity of certain website content and verifying system and server
integrity).
We do not collect personal information automatically, but we may tie this information to personal
information about you that we collect from other sources or you provide to us.
Third-Party Use of Cookies and Other Tracking Technologies.
Some content or applications, including advertisements, displayed by the Software are served by
thirdparties, including advertisers, ad networks and servers, content providers, and application providers. These
third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect
information about you when you use our website. The information they collect may be associated with your
personal information or they may collect information, including personal information, about your online activities
over time and across different websites and other online services. They may use this information to provide you
with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any
questions about an advertisement or other targeted content, you should contact the responsible provider directly.
For information about how you can opt out of receiving targeted advertising from many providers, see Choices
About How We Use and Disclose Your Information.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
• To present our Software and its contents to you.
• To provide you with information, products, or services that you request from us.
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• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you
and us, including for billing and collection.
• To notify you about changes to our Software or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Software.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
• If you are a user that has registered as a challenge administrator (an “Administrator”), to provide access
to the Software to any users participating in your challenge (the “Participant(s)”).
• If you are a Participant, to provide information about your activities and status to an Administrator of a
challenge you are participating in.
As an Administrator, we may also use your information to contact you about goods and services that may
be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences
in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our
advertisers' target audiences. Even though we do not disclose your personal information for these purposes
without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that
you meet its target criteria.
Additional Limits on Use of Your Google User Data
Notwithstanding anything else in this Privacy Policy, ChallengeRunner’s access to and use of information
obtained through the Google Health API, including raw data and data aggregated, anonymized, or derived from
it, is subject to the following additional restrictions:
• Data Access. With your explicit authorization, ChallengeRunner may access read-only Google Health
activity and fitness data, including daily step counts, distance, active minutes, calories burned, and
exercise-session information such as exercise type, date, duration, and distance. If you authorize sleep
access, ChallengeRunner may also access sleep dates and sleep duration. ChallengeRunner also stores the
OAuth credentials necessary to maintain the authorized connection. ChallengeRunner does not request
Google Health write access or location data.
• Data Use. ChallengeRunner uses Google Health data to automatically create and update challenge activity
entries, validate and prevent duplicate entries, display participant progress, and calculate individual totals,
team totals, rankings, leaderboards, and challenge reports. Aggregated or deidentified information derived
from Google Health data may be used internally to operate, secure, analyze, and improve
ChallengeRunner’s user-facing challenge features. Google Health data is not used for advertising,
determining creditworthiness, medical diagnosis, or medical treatment.
• Data Transfer. Google Health data and data derived from it may be made available to the user and to
authorized administrators of challenges in which the user participates. Other challenge participants may
see limited derived information, such as challenge totals, team totals, or leaderboard rankings, when those
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features are enabled for the challenge. ChallengeRunner may also provide data to contractors and service
providers only when necessary to host, secure, maintain, or provide ChallengeRunner’s user-facing
services and only subject to appropriate confidentiality and data-use restrictions. ChallengeRunner does
not sell Google Health data or transfer it to advertising platforms, data brokers, or information resellers.
Other transfers will occur only when required by law, necessary for security purposes, or as part of a
merger, acquisition, or sale of assets after obtaining any consent required by applicable law and Google
policy.
• Data Protection. Google Health data and OAuth credentials are protected using the security measures
described in the Data Security section of this Privacy Policy, including encryption in transit and at rest.
Access is limited to authorized personnel and service providers who require access to operate, secure,
support, or maintain ChallengeRunner.
• Data Retention and Deletion. Google Health data is retained only for as long as reasonably necessary to
provide ChallengeRunner’s challenge features and in accordance with the Data Retention section of this
Privacy Policy. Disconnecting Google Health stops future collection and removes or invalidates the stored
OAuth authorization. Previously imported challenge data remains subject to ChallengeRunner’s normal
retention and deletion practices. Users may delete their ChallengeRunner account and related data at any
time or request deletion by contacting support@challengerunner.com. Challenge data that is not otherwise
required to be retained is automatically purged after 18 months. Aggregated or deidentified information
derived from Google Health data remains subject to the use and transfer restrictions stated in this section.
These restrictions apply to raw Google Health data and to any information aggregated, anonymized,
deidentified, or derived from that data. Notwithstanding any other provision of this Privacy Policy,
ChallengeRunner will not sell this data or use or transfer it for advertising, lending, determining
creditworthiness, data brokerage, or any purpose unrelated to providing, securing, or improving user-facing
ChallengeRunner features, except where required by applicable law.
The use of information received from the Google Health API will adhere to the Google Health API Developer
and User Data Policy, including the Limited Use requirements.
Disclosure of Your Information
We may disclose aggregated information about our users without restriction, except that aggregated,
anonymized, or derived Google Health data remains subject to the restrictions described in the section
titled “Additional Limits on Use of Your Google User Data.”
We may disclose personal information that we collect or you provide as described in this privacy policy:
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of ChallengeRunner LLC's assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held
by ChallengeRunner, LLC about our Software users is among the assets transferred.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the
"email a friend" feature of our Software, we will transmit the contents of that email and your email address
to the recipients. As another example, if you use features of the Software as a Participant, we may transmit
personal information and usage information to any Administrator you are associated with.
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• For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
• To comply with any court order, law, or legal process, including to respond to any government or
regulatory request.
• To enforce or apply our terms of use Terms of Use, any invoices for services or goods, and other
agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of
ChallengeRunner, LLC, our customers, or others. This includes exchanging information with other
companies and organizations for the purposes of fraud protection and credit risk reduction. Choices About
How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have
created mechanisms to provide you with the following control over your information:
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies,
or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit
the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some
parts of this site may then be inaccessible or not function properly.
• Promotional Offers from the Company. As an Administrator, if you do not wish to have your contact
information used by the Company to promote our own products or services, you can opt-out by logging
into the Software and adjusting your user preferences in your account profile by checking or unchecking
the relevant boxes or by sending us an email stating your request to support@challengerunner.com. If we
have sent you a promotional email, you may send us a return email asking to be omitted from future email
distributions.
We do not control third parties' collection or use of your information to serve interest-based advertising.
However these third parties may provide you with ways to choose not to have your information collected or used
in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI")
on the NAI's website. Accessing and Correcting Your Information
You can review and change your personal information by logging into the Software and visiting your
account profile page.
You may also send us an email at support@challengerunner.com to request access to, correct or delete any
personal information that you have provided to us. We cannot delete your personal information except by also
deleting your user account. We may not accommodate a request to change information if we believe the change
would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Software, copies of your User Contributions may remain
viewable in cached and archived pages, or might have been copied or stored by other Software users. Proper
access and use of information provided on the Software, including User Contributions, is governed by our Terms
of Use.
Your California Privacy Rights
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California Civil Code Section § 1798.83 permits users of our Software that are California residents to
request certain information regarding our disclosure of personal information to third parties for their direct
marketing purposes. To make such a request, please send an email to support@challengerunner.com.
Data Security
We have implemented measures intended to secure your personal information from accidental loss and
from unauthorized access, use, alteration, and disclosure. Data transmission is secured using Transport Layer
Security (TLS) version 1.2 to encrypt data in transit, ensuring that information exchanged between users and our
platform is protected against unauthorized access. Additionally, we implement field and database-level encryption
to secure data at rest, further enhancing the security posture of our platform.
The safety and security of your information also depends on you. Where we have given you (or where you
have chosen) a password for access to certain parts of our Software, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out
information in public areas of the Software like message boards. The information you share in public areas may
be viewed by any user of the Software.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do
our best to protect your personal information, we cannot guarantee the security of your personal information
transmitted to our Software. Any transmission of personal information is at your own risk. We are not responsible
for circumvention of any privacy settings or security measures contained on the Software.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting
requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably
believe there is a prospect of litigation in respect to our relationship with you, or if required by laws.
To determine the appropriate retention period for personal data, we consider the amount, nature and
sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal
data, the purposes for which we process your personal data and whether we can achieve those purposes through
other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
As a ChallengeRunner user, you may delete your own account and related data at any time. If challenge
data is not being retained for one of the reasons stated above, it will automatically be purged after 18 months. In
some circumstances we will anonymize personal data so that it can no longer be associated with an individual,
in which case we may use that information indefinitely for research or statistical purposes. Any aggregated,
anonymized, or derived Google Health data remains subject to the use and transfer restrictions described in the
section titled “Additional Limits on Use of Your Google User Data.”
Non-Sale or Sharing of Personal and Sensitive User Data
Except as previously stated in this privacy policy, ChallengeRunner affirms that user data will not be sold,
traded, shared, or otherwise disclosed to any third party. The data collected from users through our platform is
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exclusively utilized to enhance user experiences, provide personalized features, and enhance the quality of our
services.
Changes to Our Privacy Policy
We may revise and update this Privacy Policy from time to time in our sole discretion. All changes are
effective immediately when we post them, and apply to all access to and use of the Software thereafter. If you do
not wish to accept the updated Privacy Policy, you must contact us and request that your account be canceled.
Your continued use of the Software following the posting of revised Privacy Policy means that you accept
and agree to the changes. You are expected to check this page from time to time so you are aware of any changes,
as they are binding on you. Additionally, we will provide notice of any material changes to the Privacy Policy
via the Website, via an email you provide when registering, or both.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at
support@challengerunner.com.
0138089.0656660 4832-9930-4286v1
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