Snapshot 21713
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"components": [
"fbrsgxm3w2jv",
"vnp21r8tmt06",
"zkf32b2xq5vl",
"4c6h31jn566w",
"4wt0kmgjpxjh"
],
"created_at": "2024-06-22T10:32:00.522-04:00",
"description": null,
"group_id": null,
"id": "575c4kmg7lf2",
"name": "Atlas Cloud",
"page_id": "lnj72t87gdy4",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-06-25T18:21:03.259-04:00"
},
{
"created_at": "2024-06-25T18:20:55.726-04:00",
"description": "Atlas Software Manager desktop application",
"group_id": null,
"id": "y43gqs19kg0d",
"name": "Atlas Software Manager",
"page_id": "lnj72t87gdy4",
"position": 2,
"showcase": true,
"start_date": "2023-12-12T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2024-06-25T18:21:03.266-04:00"
},
{
"components": [
"xtdd0c7mkb0w",
"8ypkfpwgsv2y"
],
"created_at": "2024-06-22T10:33:34.290-04:00",
"description": null,
"group_id": null,
"id": "db9xgdd66qr9",
"name": "Communication",
"page_id": "lnj72t87gdy4",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-06-25T18:21:03.279-04:00"
}
],
"incidents": [
{
"components": [],
"created_at": "2026-01-22T14:30:00.000-05:00",
"id": "dhqc99b8cjkj",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": null,
"body": "Stoch Analytics Support email uses Microsoft 365 to send and receive emails. Microsoft 365 has reported an issue affecting emails, Teams and other Microsoft 365 features. For more information visit https://admin.cloud.microsoft/?#/servicehealth/history/:/alerts/MO1221364 (if you are an M365 customer), or news coverage on this outage. https://www.msn.com/en-us/news/technology/microsoft-releases-statement-as-office-teams-365-outages-continue/ar-AA1ULzFd.\n\nThis outage has since been resolved by Microsoft around midnight.\n\nAttempts to reach the support team during this period may be affected by the email outage.\nIf you have attempted to contact us from Jan 22, 2:30PM EST to Jan 23, 12AM EST, please email us again.",
"created_at": "2026-01-23T10:25:18.222-05:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T14:30:00.000-05:00",
"id": "5qbfsj83tyxx",
"incident_id": "dhqc99b8cjkj",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-23T10:25:56.930-05:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Microsoft 365 outage affecting Stoch Analytics Support email",
"page_id": "lnj72t87gdy4",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-01-22T14:30:00.000-05:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/f6fw4vjh2t9t",
"started_at": "2026-01-22T14:30:00.000-05:00",
"status": "resolved",
"updated_at": "2026-01-23T10:27:28.403-05:00"
},
{
"components": [
{
"created_at": "2024-06-18T15:55:08.855-04:00",
"description": "Platform as a service solution to run Atlas workflows on AWS Cloud resources on the customer's account.\r\nThis component refers to the common services provided by Stoch Analytics. Each customer may require additional internal configurations to enable the service.",
"group_id": "575c4kmg7lf2",
"id": "fbrsgxm3w2jv",
"name": "Workflow Execution (AWS)",
"page_id": "lnj72t87gdy4",
"position": 1,
"showcase": true,
"start_date": "2023-12-12T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2024-06-25T18:33:32.445-04:00"
},
{
"created_at": "2024-06-25T18:34:51.691-04:00",
"description": "Platform as a service solution to run Atlas calculation engine on AWS Cloud resources on the customer's account.\r\nThis component refers to the common services provided by Stoch Analytics. Each customer may require additional internal configurations to enable the service.",
"group_id": "575c4kmg7lf2",
"id": "vnp21r8tmt06",
"name": "Distributed Run (AWS)",
"page_id": "lnj72t87gdy4",
"position": 2,
"showcase": true,
"start_date": "2023-12-12T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2024-06-25T18:35:09.472-04:00"
},
{
"created_at": "2025-10-20T11:36:34.217-04:00",
"description": "Calculation as a service for insurance products utilizing AWS Lambda functions",
"group_id": "575c4kmg7lf2",
"id": "4wt0kmgjpxjh",
"name": "Calculation as a Service (AWS)",
"page_id": "lnj72t87gdy4",
"position": 5,
"showcase": true,
"start_date": "2023-12-12T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2025-10-20T11:36:34.217-04:00"
}
],
"created_at": "2025-10-20T11:37:41.505-04:00",
"id": "3vk6h5989yrr",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "fbrsgxm3w2jv",
"name": "Atlas Cloud - Workflow Execution (AWS)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "vnp21r8tmt06",
"name": "Atlas Cloud - Distributed Run (AWS)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4wt0kmgjpxjh",
"name": "Atlas Cloud - Calculation as a Service (AWS)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident had been resolved by AWS.",
"created_at": "2025-10-20T20:50:40.763-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T20:50:40.763-04:00",
"id": "dm8sf8x7zzc8",
"incident_id": "3vk6h5989yrr",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T20:50:40.763-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fbrsgxm3w2jv",
"name": "Atlas Cloud - Workflow Execution (AWS)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "vnp21r8tmt06",
"name": "Atlas Cloud - Distributed Run (AWS)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4wt0kmgjpxjh",
"name": "Atlas Cloud - Calculation as a Service (AWS)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Please visit https://health.aws.amazon.com/health/status for updates provided by AWS.",
"created_at": "2025-10-20T11:39:41.169-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T11:39:41.169-04:00",
"id": "bqddx5xql8mp",
"incident_id": "3vk6h5989yrr",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T11:39:41.169-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fbrsgxm3w2jv",
"name": "Atlas Cloud - Workflow Execution (AWS)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "vnp21r8tmt06",
"name": "Atlas Cloud - Distributed Run (AWS)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4wt0kmgjpxjh",
"name": "Atlas Cloud - Calculation as a Service (AWS)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are aware of an active service incident in progress in AWS' US-EAST-1 (N. Virginia) region. While no outage of Stoch Analytics services has been observed or reported by our clients, it is possible this AWS incident will impact the Workflow Execution and Distributed Run components, because they rely on EC2, S3, and DynamoDB services, as well as Calculation as a Service that uses Lambda services.\nUsers are advised to switch to a secondary region if possible until AWS resolves this incident.",
"created_at": "2025-10-20T11:37:41.568-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T11:37:41.568-04:00",
"id": "yp47ptpzwlzf",
"incident_id": "3vk6h5989yrr",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T11:37:41.568-04:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-10-20T11:39:41.169-04:00",
"name": "AWS N. Virginia Service Incident",
"page_id": "lnj72t87gdy4",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "[]",
"resolved_at": "2025-10-20T20:50:40.763-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/g3x76j9wklkd",
"started_at": "2025-10-20T11:37:41.492-04:00",
"status": "resolved",
"updated_at": "2025-10-20T20:50:40.784-04:00"
},
{
"components": [
{
"created_at": "2024-06-22T10:33:34.309-04:00",
"description": "This is the email support channel accessible to subscribers.",
"group_id": "db9xgdd66qr9",
"id": "xtdd0c7mkb0w",
"name": "Support Email",
"page_id": "lnj72t87gdy4",
"position": 1,
"showcase": true,
"start_date": "2023-12-12T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2024-09-02T17:00:02.178-04:00"
}
],
"created_at": "2024-08-30T18:05:47.865-04:00",
"id": "6dcjp7r60ts8",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "xtdd0c7mkb0w",
"name": "Communication - Support Email",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2024-09-02T17:00:02.208-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-09-02T17:00:02.208-04:00",
"id": "4blxbmjj28ns",
"incident_id": "6dcjp7r60ts8",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-09-02T17:00:02.208-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "xtdd0c7mkb0w",
"name": "Communication - Support Email",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2024-09-02T09:00:02.496-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-09-02T09:00:02.496-04:00",
"id": "7j6v6jsz0hcw",
"incident_id": "6dcjp7r60ts8",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-09-02T09:00:02.496-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "xtdd0c7mkb0w",
"name": "Communication - Support Email",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Stoch Analytics' offices in Canada and US are closed in recognition of Labour Day. The support email channel remains open. Please bear with us with potentially longer resolution times.",
"created_at": "2024-08-30T18:05:47.919-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-08-30T18:05:47.919-04:00",
"id": "ycn5dl9p1vkn",
"incident_id": "6dcjp7r60ts8",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-08-30T18:05:47.919-04:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Public Holiday - Labour Day",
"page_id": "lnj72t87gdy4",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-09-02T17:00:02.208-04:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2024-09-02T09:00:00.000-04:00",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2024-09-02T17:00:00.000-04:00",
"shortlink": "https://stspg.io/6l6xsw1yns7w",
"started_at": "2024-08-30T18:05:47.857-04:00",
"status": "completed",
"updated_at": "2024-09-02T17:00:02.228-04:00"
},
{
"components": [
{
"created_at": "2024-06-22T10:33:34.309-04:00",
"description": "This is the email support channel accessible to subscribers.",
"group_id": "db9xgdd66qr9",
"id": "xtdd0c7mkb0w",
"name": "Support Email",
"page_id": "lnj72t87gdy4",
"position": 1,
"showcase": true,
"start_date": "2023-12-12T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2024-09-02T17:00:02.178-04:00"
}
],
"created_at": "2024-06-29T12:11:51.802-04:00",
"id": "ggms5s9xf1s8",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "The scheduled maintenance has been completed.",
"created_at": "2024-07-05T17:00:02.266-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-07-05T17:00:02.266-04:00",
"id": "z1432kfxdk5c",
"incident_id": "ggms5s9xf1s8",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-07-05T17:00:02.266-04:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2024-07-04T09:00:02.148-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-07-04T09:00:02.148-04:00",
"id": "vph9w27cmcrp",
"incident_id": "ggms5s9xf1s8",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-07-04T09:00:02.148-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "xtdd0c7mkb0w",
"name": "Communication - Support Email",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Stoch Analytics' US office is closed for July 4 and 5 in recognition of Independence Day. The support email channel remains open and will be monitored by Canadian colleagues. Please bear with us with potentially longer resolution times.",
"created_at": "2024-06-29T12:11:51.840-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-06-29T12:11:51.840-04:00",
"id": "hqdsqfyb5f4b",
"incident_id": "ggms5s9xf1s8",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-06-29T12:11:51.840-04:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Public Holiday - Independence Day (US)",
"page_id": "lnj72t87gdy4",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-07-05T17:00:02.266-04:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2024-07-04T09:00:00.000-04:00",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2024-07-05T17:00:00.000-04:00",
"shortlink": "https://stspg.io/ngpq4lmz0f1z",
"started_at": "2024-06-29T12:11:51.796-04:00",
"status": "completed",
"updated_at": "2024-07-05T17:00:02.285-04:00"
},
{
"components": [
{
"created_at": "2024-06-22T10:33:34.309-04:00",
"description": "This is the email support channel accessible to subscribers.",
"group_id": "db9xgdd66qr9",
"id": "xtdd0c7mkb0w",
"name": "Support Email",
"page_id": "lnj72t87gdy4",
"position": 1,
"showcase": true,
"start_date": "2023-12-12T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2024-09-02T17:00:02.178-04:00"
}
],
"created_at": "2024-06-29T12:08:33.450-04:00",
"id": "9j612r683g7j",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "xtdd0c7mkb0w",
"name": "Communication - Support Email",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2024-07-02T17:06:58.372-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2024-07-02T17:06:58.372-04:00",
"id": "nh8wm4jtkv8s",
"incident_id": "9j612r683g7j",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-07-02T17:06:58.372-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "xtdd0c7mkb0w",
"name": "Communication - Support Email",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Stoch Analytics' Canadian office is closed in recognition of Canada Day. The support email channel remains open and will be monitored by US based colleagues. Please bear with us with potentially longer resolution times.",
"created_at": "2024-06-29T12:08:33.487-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-06-29T12:08:33.487-04:00",
"id": "89wv9khcq75s",
"incident_id": "9j612r683g7j",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2024-06-29T12:08:33.487-04:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Public Holiday - Canada Day",
"page_id": "lnj72t87gdy4",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-07-02T17:06:58.372-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": "2024-07-01T09:00:00.000-04:00",
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": "2024-07-01T17:00:00.000-04:00",
"shortlink": "https://stspg.io/phwl69fwjnb8",
"started_at": "2024-06-29T12:08:33.444-04:00",
"status": "completed",
"updated_at": "2024-07-02T17:06:58.391-04:00"
}
],
"page": {
"id": "lnj72t87gdy4",
"name": "Stoch Analytics",
"url": "https://status.stochanalytics.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}