Snapshot 21726
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"name": "Mexico - CURP",
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"body": "[EN]\nWe would like to inform you that an emergency maintenance window has been scheduled, as detailed below:\n\nMaintenance details:\n\nAffected service: CURP Validation Service\nEnvironment: Production\nStart: 2026-10-12 / 23:00 CDMX (UTC-6)\nEnd: 2026-10-13 / 03:00 CDMX (UTC-6)\nDuration: 4 hours\nExpected impact: Total unavailability of the CURP validation service, either continuously or in intermittent periods throughout the maintenance window.\n\nWe recommend scheduling any CURP validation processes outside this window.\n\nThank you for your understanding. Please feel free to contact us if you have any questions.\n\nBest regards,\nMetaMap team\n\n[ES]\nLes informamos que se realizará una ventana de mantenimiento emergente, según se detalla a continuación:\n\nDetalles del mantenimiento:\n\nServicio afectado: Servicio de validación de CURP\nAmbiente: Producción\nInicio: 2026-10-12 / 23:00 CDMX (UTC-6)\nFinalización: 2026-10-13 / 03:00 CDMX (UTC-6)\nDuración: 4 horas\nImpacto esperado: Indisponibilidad total del servicio de validación de CURP, ya sea de forma continua o por periodos intermitentes durante la ventana de mantenimiento.\n\nRecomendamos programar fuera de esta ventana cualquier proceso de validación de CURP.\n\nAgradecemos su comprensión y quedamos atentos a cualquier duda.\n\nAtentamente,\nEquipo MetaMap\n\n[PT]\nInformamos que será realizada uma janela de manutenção emergencial, conforme detalhado abaixo:\n\nDetalhes da manutenção:\n\nServiço afetado: Serviço de Validação de CURP\nAmbiente: Produção\nInício: 2026-10-12 / 23:00 CDMX (UTC-6)\nTérmino: 2026-10-13 / 03:00 CDMX (UTC-6)\nDuração: 4 horas\nImpacto esperado: Indisponibilidade total do serviço de validação de CURP, de forma contínua ou em períodos intermitentes durante a janela de manutenção.\n\nRecomendamos programar fora desta janela qualquer processo de validação de CURP.\n\nAgradecemos a compreensão e permanecemos à disposição para qualquer dúvida.\n\nAtenciosamente,\nEquipe MetaMap",
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"body": "The scheduled maintenance has been completed.",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
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"body": "[EN]\nWe would like to inform you that an emergency maintenance window has been scheduled, as detailed below:\n\nMaintenance details:\n\nAffected service: CURP Validation Service\nEnvironment: Production\nStart: 2026-09-29 / 23:00 CDMX (UTC-6)\nEnd: 2026-09-30 / 02:00 CDMX (UTC-6)\nDuration: 3 hours\nExpected impact: Total unavailability of the CURP validation service, either continuously or in intermittent periods throughout the maintenance window.\n\nWe recommend scheduling any CURP validation processes outside this window.\n\nThank you for your understanding. Please feel free to contact us if you have any questions.\n\nBest regards,\nMetaMap team\n\n[ES]\nLes informamos que se realizará una ventana de mantenimiento emergente, según se detalla a continuación:\n\nDetalles del mantenimiento:\n\nServicio afectado: Servicio de validación de CURP\nAmbiente: Producción\nInicio: 2026-09-29 / 23:00 CDMX (UTC-6)\nFinalización: 2026-09-30 / 02:00 CDMX (UTC-6)\nDuración: 3 horas\nImpacto esperado: Indisponibilidad total del servicio de validación de CURP, ya sea de forma continua o por periodos intermitentes durante la ventana de mantenimiento.\n\nRecomendamos programar fuera de esta ventana cualquier proceso de validación de CURP.\n\nAgradecemos su comprensión y quedamos atentos a cualquier duda.\n\nAtentamente,\nEquipo MetaMap\n\n[PT]\nInformamos que será realizada uma janela de manutenção emergencial, conforme detalhado abaixo:\n\nDetalhes da manutenção:\n\nServiço afetado: Serviço de Validação de CURP\nAmbiente: Produção\nInício: 2026-09-29 / 23:00 CDMX (UTC-6)\nTérmino: 2026-09-30 / 02:00 CDMX (UTC-6)\nDuração: 3 horas\nImpacto esperado: Indisponibilidade total do serviço de validação de CURP, de forma contínua ou em períodos intermitentes durante a janela de manutenção.\n\nRecomendamos programar fora desta janela qualquer processo de validação de CURP.\n\nAgradecemos a compreensão e permanecemos à disposição para qualquer dúvida.\n\nAtenciosamente,\nEquipe MetaMap",
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"updated_at": "2026-09-30T02:59:22.340Z",
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"name": "[Maintenance] Mexican CURP Government Validation",
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"id": "7c9qnqccpjhb",
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"name": "Court Records - Mexico - Court Records",
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}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-28T18:27:39.282Z",
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"body": "[EN]: We identified the issue affecting Mexican Buholegal Validation and implemented a fix. The database is back up and running, and verifications are being processed as expected. We are seeing positive results and continue to monitor the situation.\n\n[ES]: Identificamos el problema que afectaba a Mexican Buholegal Validation e implementamos una solución. La base de datos está nuevamente en funcionamiento y las verificaciones se están procesando como se espera. Estamos observando resultados positivos y continuamos monitoreando la situación.\n\n[PT]: Identificamos o problema que afetava a validação Mexican Buholegal Validation e implementamos uma correção. A base de dados está novamente em funcionamento e as verificações estão sendo processadas conforme o esperado. Estamos observando resultados positivos e continuamos monitorando a situação.",
"created_at": "2026-09-24T22:43:47.225Z",
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"id": "77t7m56xpb0d",
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],
"body": "[EN]:\nThe Mexican Buholegal Validation database is experiencing issues, causing verifications to not process as expected. We are currently in communication with our provider and closely monitoring the situation.\n\n[ES]:\nLa base de datos de validación de Mexican Buholegal Validation está experimentando problemas, lo que provoca que las verificaciones no se procesen según lo esperado. Actualmente estamos en comunicación con nuestro proveedor y monitoreando de cerca la situación.\n\n[PT]:\nO banco de dados de validação do Mexican Buholegal Validation está enfrentando problemas, causando que as verificações não sejam processadas conforme o esperado. Atualmente, estamos em comunicação com nosso provedor e monitorando de perto a situação.",
"created_at": "2026-09-23T01:13:59.950Z",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
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"body": "[EN]\nWe would like to inform you that an emergency maintenance window has been scheduled, as detailed below:\n\nMaintenance details:\n\nAffected service: CURP Validation Service\nEnvironment: Production\nStart: 2026-09-23 / 23:00 CDMX (UTC-6)\nEnd: 2026-09-24 / 03:00 CDMX (UTC-6)\nDuration: 4 hours\nExpected impact: Total unavailability of the CURP validation service, either continuously or in intermittent periods throughout the maintenance window.\n\nWe recommend scheduling any CURP validation processes outside this window.\n\nThank you for your understanding. Please feel free to contact us if you have any questions.\n\nBest regards,\nMetaMap team\n\n[ES]\nLes informamos que se realizará una ventana de mantenimiento emergente, según se detalla a continuación:\n\nDetalles del mantenimiento:\n\nServicio afectado: Servicio de validación de CURP\nAmbiente: Producción\nInicio: 23/09/2026 / 23:00 CDMX (UTC-6)\nFinalización: 24/09/2026 / 03:00 CDMX (UTC-6)\nDuración: 4 horas\nImpacto esperado: Indisponibilidad total del servicio de validación de CURP, ya sea de forma continua o por periodos intermitentes durante la ventana de mantenimiento.\n\nRecomendamos programar fuera de esta ventana cualquier proceso de validación de CURP.\n\nAgradecemos su comprensión y quedamos atentos a cualquier duda.\n\nAtentamente,\nEquipo MetaMap\n\n[PT]\nInformamos que será realizada uma janela de manutenção emergencial, conforme detalhado abaixo:\n\nDetalhes da manutenção:\n\nServiço afetado: Serviço de Validação de CURP\nAmbiente: Produção\nInício: 23/09/2026 / 23:00 CDMX (UTC-6)\nTérmino: 24/09/2026 / 03:00 CDMX (UTC-6)\nDuração: 4 horas\nImpacto esperado: Indisponibilidade total do serviço de validação de CURP, de forma contínua ou em períodos intermitentes durante a janela de manutenção.\n\nRecomendamos programar fora desta janela qualquer processo de validação de CURP.\n\nAgradecemos a compreensão e permanecemos à disposição para qualquer dúvida.\n\nAtenciosamente,\nEquipe MetaMap",
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"body": "The database of the Mexican - RFC is unreachable at the moment. Please be aware that we will inform you when the service is back online.\n\n[ES]:\nLa base de datos del RFC mexicano se encuentra inaccesible en este momento. Le informaremos cuando el servicio vuelva a estar online.\n\n[PT]:\nO banco de dados da RFC mexicana está inacessível no momento. Nós os informaremos quando o serviço estiver novamente disponível.",
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"body": "This incident has been resolved.",
"created_at": "2026-09-21T20:02:15.591Z",
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"body": "[EN]: Our platform is stabilizing, and we are already seeing improvement in the processing of verifications. Our engineering team continues to monitor the situation closely and will keep you updated on any further developments.\n\n[ES]: Nuestra plataforma está estabilizándose; hemos constatado mejoras en el procesamiento de las verificaciones. Nuestro equipo de ingenieros continúa monitoreando la situación de cerca y le mantendrá informado sobre cualquier novedad.\n\n[PT]: A nossa plataforma está a estabilizar e já observamos uma melhoria no processamento das verificações. A nossa equipe de engenharia continua a monitorizar a situação de perto e irá mantê-lo informado sobre quaisquer novidades.",
"created_at": "2026-09-21T19:49:30.016Z",
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},
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"body": "[EN]:\nWe are experiencing some instability with our SDKs. You may notice increased latency, processing delays, and occasional 500 errors. Our engineering team is actively working on the issue with high priority and closely monitoring the solution currently being implemented.\n\n[ES]:\nEstamos experimentando cierta inestabilidad en nuestros SDKs. Es posible que experimenten un aumento en la latencia, demoras en el procesamiento y errores 500 ocasionales. Nuestro equipo de ingeniería está trabajando activamente en el incidente con alta prioridad y monitoreando de cerca la solución que se está implementando.\n\n[PT]:\nEstamos enfrentando uma instabilidade em nossos SDKs. Vocês podem notar um aumento na latência, atrasos no processamento e erros 500 ocasionais. Nossa equipe de engenharia está trabalhando ativamente no incidente com alta prioridade e monitorando de perto a solução que está sendo implementada.",
"created_at": "2026-09-21T19:36:10.957Z",
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"name": "[Incident] Verification Process Experiencing Inconsistencies and Potential 500 Errors",
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}
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"body": "The scheduled maintenance has been completed.",
"created_at": "2026-09-17T06:00:08.170Z",
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{
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-16T02:00:14.917Z",
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},
{
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"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-09-16T01:00:41.246Z",
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{
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"body": "[EN]\nWe would like to inform you that a maintenance window has been scheduled by RENAPO, as detailed below:\n\nMaintenance details:\n• Affected service: CURP Validation Service\n• Environment: Production\n• Responsible party: RENAPO\n• Start: 2026-09-15 – 20:00 CDMX\n• End: 2026-09-16 – 23:59 CDMX\n• Duration: 28 hours\n• Expected impact: CURP validation services may experience intermittent issues, potentially leading to a total suspension of the service.\n\nThank you for your understanding. Please feel free to contact us if you have any questions.\n\nBest regards,\n\nMetamap team.\n\n[ES]\n\nNos gustaría informarles que RENAPO ha programado una ventana de mantenimiento, según se detalla a continuación:\n\nDetalles del mantenimiento:\n• Servicio afectado: Servicio de validación de CURP\n• Entorno: Producción\n• Responsable: RENAPO\n• Inicio: 15/09/2026 – 20:00 CDMX\n• Finalización: 16/09/2026 – 23:59 CDMX\n• Duración: 28 horas\n• Impacto previsto: Los servicios de validación de CURP podrían experimentar problemas intermitentes, lo que potencialmente podría derivar en una suspensión total del servicio.\n\nAgradecemos su comprensión. No duden en contactarnos si tienen alguna pregunta.\n\nAtentamente,\n\nEquipo Metamap\n\n[PT]\nInformamos que uma janela de manutenção foi agendada pela RENAPO, conforme detalhado abaixo:\n\nDetalhes da manutenção:\n• Serviço afetado: Serviço de Validação de CURP\n• Ambiente: Produção\n• Responsável: RENAPO\n• Início: 15/09/2026 – 20:00 CDMX\n• Término: 16/09/2026 – 23:59 CDMX\n• Duração: 28 horas\n• Impacto esperado: Os serviços de validação de CURP poderão apresentar falhas intermitentes, podendo levar à suspensão total do serviço.\n\nAgradecemos a compreensão. Caso tenha alguma dúvida, não hesite em entrar em contato conosco.\n\nAtenciosamente,\n\nEquipe Metamap.",
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}
],
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"body": "[EN]: The issue affecting the Face Match step has been fully resolved, and the service is operating normally.\n\n[ES]: El problema que afectaba al paso de Face Match se ha resuelto por completo y el servicio funciona con normalidad.\n\n[PT]: O problema que afetava a etapa de Face Match foi totalmente resolvido, e o serviço está funcionando normalmente.",
"created_at": "2026-09-15T10:51:15.033Z",
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"body": "[EN]: The Face Match step has recovered and is now operating as expected. Our Engineering team continues to closely monitor system performance to ensure ongoing stability.\n\n[ES]: El paso de Face Match se ha recuperado y ya está funcionando según lo esperado. Nuestro equipo de Ingeniería continúa monitoreando de cerca el rendimiento del sistema para garantizar su estabilidad.\n\n[PT]: A etapa de Face Match foi restabelecida e está funcionando conforme o esperado. Nossa equipe de Engenharia continua monitorando atentamente o desempenho do sistema para garantir sua estabilidade.",
"created_at": "2026-09-15T10:19:23.712Z",
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"body": "[EN]:\nThe Face Match step is experiencing intermittency; the step is not being completed as expected, which is delaying the final verification results. Our Engineering team is already working on resolving the issue, and we will share further updates soon.\n\n[ES]:\nEl paso de Face Match está presentando intermitencias; el paso no se está completando como se espera, lo que está retrasando los resultados finales de las verificaciones. Nuestro equipo de Ingeniería ya está trabajando para resolver el problema y compartiremos nuevas actualizaciones pronto.\n\n[PT]:\nA etapa de Face Match está apresentando intermitência; a etapa não está sendo concluída como esperado, o que está atrasando os resultados finais das verificações. Nossa equipe de Engenharia já está trabalhando para resolver o problema e compartilharemos novas atualizações em breve.v",
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],
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"monitoring_at": "2026-09-15T10:19:23.712Z",
"name": "[Incident] Verification completion delays",
"page_id": "xfrqtn1ydmty",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
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"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-15T10:51:15.033Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
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"started_at": "2026-09-15T08:47:42.736Z",
"status": "resolved",
"updated_at": "2026-09-15T10:51:15.050Z"
},
{
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{
"created_at": "2021-04-05T17:33:22.271Z",
"description": null,
"group_id": null,
"id": "894f2hy1dtsd",
"name": "API / SDKs",
"page_id": "xfrqtn1ydmty",
"position": 1,
"showcase": true,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-21T19:49:29.988Z"
}
],
"created_at": "2026-08-06T07:19:21.861Z",
"id": "pxfm31w8f4d0",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "894f2hy1dtsd",
"name": "API / SDKs",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-15T08:45:56.361Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-15T08:45:56.361Z",
"id": "8fxldy5t9r71",
"incident_id": "pxfm31w8f4d0",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-15T08:45:56.361Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "894f2hy1dtsd",
"name": "API / SDKs",
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}
],
"body": "[EN]\nAfter a period of monitoring, we can confirm that the previously deployed hotfix was effective and the system has fully recovered. Verifications are now initiating and completing as expected.\n\nWe will continue to closely monitor the platform to ensure the intermittency does not reoccur and will keep all clients informed of any further findings.\n\n[ES]\nDespués de un período de monitoreo, podemos confirmar que el hotfix implementado previamente fue efectivo y que el sistema se ha recuperado por completo. Las verificaciones ahora se están iniciando y completando con normalidad.\n\nContinuaremos monitoreando de cerca la plataforma para asegurar que la intermitencia no vuelva a ocurrir y mantendremos informados a todos los clientes sobre cualquier hallazgo adicional.\n\n[PT]\nApós um período de monitoramento, podemos confirmar que o hotfix implementado anteriormente foi eficaz e que o sistema se recuperou completamente. As verificações agora estão sendo iniciadas e concluídas conforme o esperado.\n\nContinuaremos monitorando a plataforma de perto para garantir que a intermitência não ocorra novamente e manteremos todos os clientes informados sobre qualquer nova descoberta.",
"created_at": "2026-08-06T10:51:59.161Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-06T10:51:59.161Z",
"id": "c9mhqthxw30j",
"incident_id": "pxfm31w8f4d0",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-06T10:51:59.161Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "894f2hy1dtsd",
"name": "API / SDKs",
"new_status": "partial_outage",
"old_status": "major_outage"
}
],
"body": "[EN]\nOur engineering team has successfully deployed a new hotfix, and we are already seeing improvements. Several verifications are now initiating and completing as expected.\n\nWe are continuing to closely monitor the system to ensure the issue has been fully resolved and will provide confirmation once normal operation has been fully restored.\n\n[ES]\nNuestro equipo de ingeniería implementó con éxito un nuevo hotfix y ya estamos observando mejoras. Varias verificaciones ya se están iniciando y completando con normalidad.\n\nContinuamos monitoreando el sistema de cerca para confirmar que el incidente ha sido resuelto por completo y compartiremos una nueva actualización una vez que la operación normal se haya restablecido totalmente.\n\n[PT]\nNossa equipe de engenharia implementou com sucesso um novo hotfix e já estamos observando melhorias. Diversas verificações já estão sendo iniciadas e concluídas conforme o esperado.\n\nContinuamos monitorando o sistema de perto para confirmar que o incidente foi totalmente resolvido e compartilharemos uma nova atualização assim que a operação normal for completamente restabelecida.",
"created_at": "2026-08-06T10:04:35.731Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-06T10:04:35.731Z",
"id": "hgcvxyw2866c",
"incident_id": "pxfm31w8f4d0",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-06T10:04:35.731Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "894f2hy1dtsd",
"name": "API / SDKs",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "[EN]\nOur engineering team has identified the potential source of the inconsistency and is currently releasing a hotfix. We expect the fix to be deployed shortly and will continue to monitor the system closely.\n\nWe will provide another update as soon as we have more information.\n\n[ES]\nNuestro equipo de ingeniería identificó la posible causa de la inconsistencia y actualmente está desplegando un hotfix. Esperamos que la corrección esté disponible en breve y continuaremos monitoreando el sistema de cerca.\n\nCompartiremos una nueva actualización tan pronto como tengamos más información.\n\n[PT]\nNossa equipe de engenharia identificou a possível origem da inconsistência e está realizando a implantação de um hotfix. Esperamos que a correção seja aplicada em breve e continuaremos monitorando o sistema de perto.\n\nCompartilharemos uma nova atualização assim que tivermos mais informações.",
"created_at": "2026-08-06T08:24:09.201Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-06T08:24:09.201Z",
"id": "y9p78smf6sbj",
"incident_id": "pxfm31w8f4d0",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-06T08:24:09.201Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "894f2hy1dtsd",
"name": "API / SDKs",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "[EN]\nWe are currently experiencing delays affecting the initiation and completion of verifications. Our engineering team has identified the incident and is working on resolving it with the highest priority.\n\nWe will continue to provide updates as soon as more information becomes available.\n\n[ES]\nActualmente estamos experimentando demoras que afectan el inicio y la finalización de las verificaciones. Nuestro equipo de ingeniería ya identificó el incidente y está trabajando en su resolución con la máxima prioridad.\n\nSeguiremos compartiendo actualizaciones tan pronto como tengamos más información.\n\n[PT]\nNo momento, estamos enfrentando atrasos que afetam o início e a conclusão das verificações. Nossa equipe de engenharia já identificou o incidente e está trabalhando na sua resolução com a mais alta prioridade.\n\nContinuaremos compartilhando atualizações assim que tivermos mais informações.",
"created_at": "2026-08-06T07:19:21.955Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-06T07:19:21.955Z",
"id": "y3q5x3l00p4c",
"incident_id": "pxfm31w8f4d0",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-06T07:19:21.955Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-08-06T10:04:35.731Z",
"name": "[Incident] - Verifications are not being initiated and completed as expected",
"page_id": "xfrqtn1ydmty",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
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"postmortem_published_at": null,
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"resolved_at": "2026-09-15T08:45:56.361Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
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"started_at": "2026-08-06T07:19:21.853Z",
"status": "resolved",
"updated_at": "2026-09-15T08:45:56.377Z"
},
{
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{
"created_at": "2021-04-05T17:37:26.098Z",
"description": null,
"group_id": "kpx1xlhfmbzr",
"id": "hlj7v4452lbt",
"name": "Mexico - CURP",
"page_id": "xfrqtn1ydmty",
"position": 27,
"showcase": false,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-30T08:00:11.513Z"
}
],
"created_at": "2026-09-14T17:12:58.302Z",
"id": "wwdpr05ttxkq",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "hlj7v4452lbt",
"name": "Government ID Verification - Mexico - CURP",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2026-09-18T18:40:13.781Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-18T18:40:13.781Z",
"id": "8h64flt3m6ck",
"incident_id": "wwdpr05ttxkq",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-18T18:40:13.781Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "hlj7v4452lbt",
"name": "Government ID Verification - Mexico - CURP",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "[EN]:\nThe Mexican CURP database is showing intermittency; verifications are not being processed as expected. We are already investigating.\n\n[ES]:\nLa base de datos donde validamos el CURP de México está presentando intermitencias, las verificaciones no están siendo procesadas como se espera. Actualmente estamos investigando este problema.\n\n[PT]:\nA base de dados onde validamos o CURP de México está apresentando intermitência , as verificações não estão sendo processadas como esperado. Já estamos investigando.",
"created_at": "2026-09-14T17:12:58.389Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-14T17:12:58.389Z",
"id": "bdr685fgv0dd",
"incident_id": "wwdpr05ttxkq",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-14T17:12:58.389Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "[Incident] Mexican CURP Validation",
"page_id": "xfrqtn1ydmty",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
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"resolved_at": null,
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"shortlink": "https://stspg.io/fr2r5rdnqhgc",
"started_at": "2026-09-14T17:12:58.293Z",
"status": "investigating",
"updated_at": "2026-09-18T18:40:13.784Z"
},
{
"components": [
{
"created_at": "2022-04-25T18:25:37.382Z",
"description": null,
"group_id": "kpx1xlhfmbzr",
"id": "jny6p6d97czv",
"name": "Nigeria - BVN",
"page_id": "xfrqtn1ydmty",
"position": 30,
"showcase": false,
"start_date": "2022-04-25T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-09-10T12:39:01.512Z"
}
],
"created_at": "2026-08-13T10:00:41.000Z",
"id": "sxy7vlntltzn",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "jny6p6d97czv",
"name": "Government ID Verification - Nigeria - BVN",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "[EN]:\nThe Nigerian BVN database has stabilized and the verifications are being processed correctly. \n\n[ES]:\nLa base de datos del BVN nigeriano se ha estabilizado y las verificaciones están siendo procesadas correctamente. \n\n[PT]:\nA base de dados do BVN nigeriano estabilizou-se e as verificações estão sendo processadas corretamente.",
"created_at": "2026-09-10T12:39:01.542Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-10T12:39:01.542Z",
"id": "79k9mcfs27h0",
"incident_id": "sxy7vlntltzn",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-10T12:39:01.542Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jny6p6d97czv",
"name": "Government ID Verification - Nigeria - BVN",
"new_status": "partial_outage",
"old_status": "degraded_performance"
}
],
"body": "[EN]:\nThe Nigerian BVN validation service is currently experiencing degraded performance due to intermittent issues affecting the government databases. As a result, some verifications may be delayed or may not be processed as expected. We are in close contact with our provider and will share further updates once the government services have fully stabilized.\n\n[ES]:\nEl servicio de validación de BVN de Nigeria está experimentando una degradación en su rendimiento debido a intermitencias que afectan a las bases de datos gubernamentales. Como resultado, algunas verificaciones pueden presentar retrasos o no procesarse como se espera. Estamos en contacto constante con nuestro proveedor y compartiremos nuevas actualizaciones una vez que los servicios gubernamentales se hayan estabilizado por completo.\n\n[PT]:\nO serviço de validação de BVN da Nigéria está a apresentar desempenho degradado devido a intermitências que afetam as bases de dados governamentais. Como resultado, algumas verificações podem sofrer atrasos ou não ser processadas como esperado. Estamos em contacto próximo com o nosso fornecedor e partilharemos novas atualizações assim que os serviços governamentais estiverem totalmente estabilizados.",
"created_at": "2026-09-10T10:46:51.877Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-10T10:46:51.877Z",
"id": "wgdjd175bblk",
"incident_id": "sxy7vlntltzn",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-10T10:46:51.877Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jny6p6d97czv",
"name": "Government ID Verification - Nigeria - BVN",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "[EN]:\nThe Nigerian BVN validation service is currently experiencing degraded performance due to intermittent issues affecting the government databases. As a result, some verifications may be delayed or may not be processed as expected. We are in close contact with our provider and will share further updates once the government services have fully stabilized.\n\n[ES]:\nEl servicio de validación de BVN de Nigeria está experimentando una degradación en su rendimiento debido a intermitencias que afectan a las bases de datos gubernamentales. Como resultado, algunas verificaciones pueden presentar retrasos o no procesarse como se espera. Estamos en contacto constante con nuestro proveedor y compartiremos nuevas actualizaciones una vez que los servicios gubernamentales se hayan estabilizado por completo.\n\n[PT]:\nO serviço de validação de BVN da Nigéria está a apresentar desempenho degradado devido a intermitências que afetam as bases de dados governamentais. Como resultado, algumas verificações podem sofrer atrasos ou não ser processadas como esperado. Estamos em contacto próximo com o nosso fornecedor e partilharemos novas atualizações assim que os serviços governamentais estiverem totalmente estabilizados.",
"created_at": "2026-08-13T12:40:41.724Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-13T10:00:41.000Z",
"id": "nmdyf6z119vk",
"incident_id": "sxy7vlntltzn",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-13T13:08:43.094Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-08-13T10:00:41.000Z",
"name": "[Incident] Nigerian BVN Government Validation",
"page_id": "xfrqtn1ydmty",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
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"postmortem_published_at": null,
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"resolved_at": "2026-09-10T12:39:01.542Z",
"scheduled_auto_completed": false,
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"shortlink": "https://stspg.io/6xh11nsw8s11",
"started_at": "2026-08-13T10:00:41.000Z",
"status": "resolved",
"updated_at": "2026-09-10T12:39:01.558Z"
}
],
"page": {
"id": "xfrqtn1ydmty",
"name": "MetaMap",
"url": "https://status.metamap.com"
},
"status": {
"description": "Partial System Outage",
"indicator": "major"
}
}