Snapshot 217542

Document
Trust center
URL
https://trust.powtoon.com/
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
browser
Size
75399 bytes
SHA-256 (raw)
45e1df121d664faf4e21f24e805bc2705dac33633a51590117af0cbb08e64b47
SHA-256 (normalized text)
797073245a7fe0f46ea9fad3f011fda269df9627c0ecde307d577adc83c478e7

Normalized text

Scripts and page chrome removed; this is what change detection compares.

SECURITY ADVISORY
PHP Engine Vulnerabilities (CVE-2026-109618 & CVE-2026-109619)
Published on Oct 23, 2026
Executive Summary
Two critical vulnerabilities affecting the PHP runtime, CVE-2026-109618 and CVE-2026-109619 (collectively referred to as PHP2Shell), were publicly disclosed on 21 October 2026. Both vulnerabilities are rated CVSS 9.2 and may allow unauthenticated remote code execution (RCE) on vulnerable PHP-based web servers.
The disclosed vulnerabilities impact the PHP runtime itself rather than specific PHP applications. Successful exploitation could allow an unauthenticated attacker to achieve remote code execution before application-level authentication or business logic is processed.
Following a review of the Powtoon application architecture, Powtoon is not affected by these vulnerabilities because Powtoon does not utilize PHP in its application stack, services, infrastructure components, or customer-facing applications. Therefore, the vulnerable PHP runtime is not present within the Powtoon production environment.
Technical Justification
Powtoon’s cloud-native web platform, video generation rendering pipeline, backend APIs, and supporting infrastructure do not use PHP in any capacity. Powtoon’s architecture is built strictly on non-PHP tech stacks running within containerized environments.
Dependency & Subprocessor Check: All third-party libraries, container base images, and external subprocessors used within the production platform were scanned and confirmed free of PHP runtime dependencies.
Required Actions
For Powtoon Users & Enterprise Clients: No action is required. Your account data, content, and integrations remain fully secure.
For questions or security inquiry submissions, contact the Powtoon Security Team at Field-security@powtoon.com.
Compliance
Powtoon goes to great lengths ensuring best-in-class security and privacy for its users worldwide.
Policies
Continuous monitoring
App Security
Annual Penetration Test
Code Review Process
Quarterly Vulnerability Scan
Software Development Lifecycle
Vulnerability Management
Data Security
Daily Database Backups
Encryption at Rest
Security Policy
SSL/TLS Enforced
Organization Security
Acceptable Use Policy
BCDR Plan
Disaster Recovery Plan
Incident Response Plan
Security Training
Subprocessors
D-iD
Generative AI avatars and synthetic video creation
Data location: AWS USA
Open AI
AI integration for generating voiceovers
Data location: USA
Sentry
Application monitoring service
Data location: USA
Elevenlabs
AI integration for generating voiceovers
Data location: USA
Azure
AI integration for generating voiceovers
Data location: USA
Fastly
IaaS - cache and proxy service & Web Application Firewall
Data location: USA
AI Impact Assessment
2
As Powtoon develops and ships features that utilize AI to provide huge value to its customers, it is of utmost importance to understand and mitigate risks inherent in the use of such models. We are also faced with concerns of prospects and customers who want to be informed on Powtoon's approach to making these features safe for their businesses and organizations.
Script writer: Script writer is a feature that creates a text only script for a Powtoon video that describes the visuals for each scene, the text and the voiceover for each scene of the script. This feature utilizes off the shelf LLM models and prompt engineering as well as prompt chaining to generate video scripts.
Video Assistant: Our Video Assistant is a software wizard that uses off-the-shelf LLMs and prompt engineering to create simple Powtoon videos. Users input the video subject, optional key points/call to action, audience, and desired tone. The LLMs generate the video script, metadata for stock image selection, text overlays, and voiceover text. Video footage is chosen from Powtoon's stock media library based on LLM-provided keywords.
Voiceover Creation: Our Text to Voice feature converts user-entered text into narrated spoken words using natural-sounding synthetic voices that resemble professional human voice talents. Although Text to Voice conversion has existed for decades, recent massive improvements are due to advances in deep learning, particularly generative AI.
Human Avatar Creation: This Powtoon feature enables users to have text spoken by a human presenter avatar, with a user-selected voice. These avatars are based on real actors supplied by a third-party vendor. Custom avatars can also be created from user-provided video footage, processed by the third party.
Text to Image and Text to Video (Image/Video generation): Text-to-image AI can generate realistic images from prompts, potentially revolutionizing media, entertainment, and design.
Caption generation and Powtoon translation: Caption generation utilizes Automatic Speech Recognition (ASR) models like OpenAI's Whisper or Google's Speech-to-Text, often based on deep learning or transformer architectures. Translation employs Neural Machine Translation (NMT) models, such as Transformer-based architectures like Google's T5 or Meta’s NLLB, for accurate, context-aware multilingual output.
AI Governance: Powtoon has established a framework for the responsible development and management of AI systems, outlining principles and controls to ensure ethical, safe, and compliant use. All AI systems must undergo a pre-development or pre-procurement risk assessment.
AI regulatory compliance: Powtoon navigates the complex, evolving landscape of AI regulatory compliance by adhering to general data privacy laws and emerging AI-specific regulations. Major compliance areas for a SaaS utilizing AI include: Data Privacy (GDPR, CCPA), Security (ISO 27001), AI-Specific Laws (EU AI Act), and Standard Adoption (ISO 42001).
Third party Management: Powtoon has strict policies in place to manage third party risk. Our vendor management includes a security review that assures Powtoon's security policies are met before new vendors' technology can be used in the company or integrated into our systems.
Full usage rights assignment from third party to end customer: We only work with vendors who will grant us and our end customers perpetual, unlimited usage rights for content created by their models.
No Training on Customer Data: Our AI tools are trained solely on public data, never client data or user-submitted datasets. Vendors are contractually required not to use customer prompts or transmitted data for training or service improvement.
No Customization: We selected vendors who heavily filter harmful, offensive, or dangerous model responses. The tools are used as-is, without customization or external knowledge bases like RAG.
Content Validation & Bias Mitigation: Our AI generates accurate, responsible content by using only vetted public sources (our website and official documentation). Rigorous validation precedes each release to mitigate bias and hallucination.
Intrusion Detection & Security Controls: Powtoon AI systems are robustly defended against prompt injection, priming, and model tampering, with architecture preventing unauthorized prompt or model modification. While public data sources make data poisoning and model inversion irrelevant, all identified risks are documented and continuously assessed by QA.
Minimal retention of customer data: Powtoon assures contractually that any data (prompts, keywords, etc.) a third party service provider receives via an API call to generate new content, or content in a new modality, will be retained only for the minimal time required to perform the requested service.
Highlights
Powtoon has implemented an Information Security Management System (ISMS) and continuously adheres to the required controls for each domain. Powtoon is implemented as an online, browser-based, multi-tenant Software-as-a-Service (SaaS). The system is architected from the ground up as a highly available, fully scalable web application with a multi-tiered architecture.
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