Snapshot 21807
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "zfj1n5ldw031",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0062054 - Scheduled Upgrade of Morpheus Cloud Management Platform",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
},
{
"code": "8sgb7nn7dhsl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0062127 Planned Maintenance - Storage Platform SE-1",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e BST"
},
{
"code": "8c7znjswtchm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061917 - Pulsant Backup Service Impact Notification SC-1",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:54\u003c/var\u003e BST"
},
{
"code": "kd9dx0mrpr09",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061635 Pulsant Cloud Maintenance - Newcastle (NE-1)",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e BST"
},
{
"code": "pjl8nn5gns8p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061947 - Planned at Risk Network Maintenance Croydon LN-1 Pulsant Cloud FortiGate Firewalls - Thursday 17/09/2026 1800 BST - 2000 BST",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e BST"
},
{
"code": "9pq324rzxfky",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061651 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "jmshp57kc519",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061634 Pulsant Cloud Maintenance - Newcastle (NE-1)",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e BST"
},
{
"code": "jqw3cpdq4d5h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061648 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "r0kn4rdc1p6q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061673 - Planned Maintenance - Pulsant Cloud Veeam Backup Platform",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e BST"
},
{
"code": "8mlgr7yxb6g4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061632 Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "srygsdnlt4vf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061263 Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
},
{
"code": "zn6r63g5dccl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061143 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "xrk56ty7fh13",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061271 Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e BST"
},
{
"code": "tb30rbrwz486",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061141 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "yjq7ybzskz47",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061260 Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1)",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
},
{
"code": "hgy82zzqb782",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0061270 Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1)",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e BST"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "npdk543cvh4x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0060622 - Planned maintenance of Morpheus Cloud Management Platform",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:59\u003c/var\u003e BST"
},
{
"code": "nfdjfdftq0tw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0060365 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "v4r9dmns8yf3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0060364 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "338lbkc06cdd",
"impact": "minor",
"message": "Service has been restored. \n\nClients are now able to loign to the Pulsant Portal.",
"name": "Authentication error when attempting to login to the Pulsant Portal.",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e10:45\u003c/var\u003e - \u003cvar data-var='time'\u003e11:04\u003c/var\u003e BST"
},
{
"code": "bpszqdnvfjms",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0060287) Planned Maintenance - Backup Storage Platform (SE-1 - Milton Keynes)",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e BST"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00+01:00",
"time_zone": "London"
},
{
"end_time": "2026-06-30T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "f34f5l9y2xdq",
"impact": "none",
"message": "Following guidance from our OEM suppliers, Pulsant engineers have resolved additional instances of instability within the Pulsant cloud environment at NE-1 (Newcastle).\n\nOur Cloud \u0026amp; Storage and Connectivity teams continue to closely monitor the environment to ensure ongoing stability and will provide further updates if necessary.",
"name": "Availability of Storage in NE-1 Site",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:47\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:46\u003c/var\u003e BST"
},
{
"code": "fhlzmghg304k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058830 - Planned at Risk Network Maintenance Newcastle NE-1 Pulsant Cloud IP Fabric - Wednesday 24/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "mxxys95hg4pg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059814 - Planned at Risk Network Maintenance in Reading SE-4 IP Fabric - Tuesday 23/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "1chjl1kws0ss",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059312 - Planned at Risk Network Maintenance Core Network Route Reflector - Monday 22/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "1q12y5rwb2n8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059839 - Planned at Risk Network Maintenance Core Network Route Reflector - Thursday 18/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "sjcm8wn3x0jd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057552 - Planned at Risk Network Maintenance in Croydon LN-1 IP Fabric - Wednesday 17/06/2026 2000 BST- 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "6qrv2fq8ltgz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059734 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e BST"
},
{
"code": "hlg9hnhsb8cg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057705 - Planned at Risk Network Maintenance in Manchester NW-1 IP Fabric - Tuesday 16/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e20:01\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "pc3d8sht7xmy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059844 - Planned at Risk Network Maintenance Newcastle NE-1 Pulsant Cloud FortiGate Firewalls - Tuesday 16/06/2026 1800 BST - 2000 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e BST"
},
{
"code": "6307rs08dddd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059733 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e BST"
},
{
"code": "fhws965z80jf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059788 - Scheduled Upgrade of Morpheus Cloud Management Platform",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:59\u003c/var\u003e BST"
},
{
"code": "43vmygn16x55",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057564 - Planned at Risk Network Maintenance in Newcastle NE-2 IP Fabric - Monday 15/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "8fhxk6rl8j7k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059750 - RESCHEDULED Planned at Risk Network Maintenance to insert new Fareham DC (SE-5) into Pulsant Core Network - Thursday 11/06/2026 22:00 BST - Thursday 11/06/2026 23:59 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
},
{
"code": "d0jw1r2mlxx5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059736 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Thursday 11/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "rnc8qzpydydh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059476 - Planned at Risk Network Maintenance in Croydon LN-1 IP Fabric - Wednesday 10/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "psrk32wjn2r3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057958 - Planned at Risk Network Maintenance Edinburgh South Gyle SC-1 Pulsant Cloud IP Fabric - 09/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "6v3b7qkxbsk2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058613 - Planned at Risk Network Maintenance South London LN-1 Pulsant Cloud IP Fabric - 08/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "8zbb6jsm99xh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057906 - Planned at Risk Network Maintenance Edinburgh South Gyle SC-1 Pulsant Cloud IP Fabric - Thursday 04/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "9hzvyw6kzxg3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Subject: (CHG0059811) Emergency Maintenance - Storage Platform Edinburgh",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e BST"
},
{
"code": "626nfxyq4d4j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058614 - Planned at Risk Network Maintenance in Telehouse THN1/THE1, IP Fabric - Wednesday 03/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "1zsg3fxm04rw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057127 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Tuesday 02/06/2026 2000 BST- 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "mzgxvy8krzmx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057704 - Planned at Risk Network Maintenance in Newcastle East, NE-2 IP Fabric - Monday 01/06/2026 2000 BST - 2300 BST",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "29mngt009588",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057887 - Planned at Risk Network Maintenance Newcastle NE-1 Pulsant Cloud IP Fabric - Thursday 28/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "gcsks0lb9rbk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059443 - Scheduled Upgrade of Morpheus Cloud Management Platform",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:59\u003c/var\u003e BST"
},
{
"code": "6vm7p5zfqvnn",
"impact": "maintenance",
"message": "Pulsant Network Operations can now confirm that this work has been completed.",
"name": "[Scheduled] CHG0057888 - Planned at Risk Network Maintenance Croydon LN-1 Pulsant Cloud IP Fabric - Wednesday 27/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:02\u003c/var\u003e BST"
},
{
"code": "380hwvp90q8t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059318 - Monitoring Platform Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e BST"
},
{
"code": "4q6rhbpsjxbm",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Ticketing System Emails",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e11:37\u003c/var\u003e - May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e10:20\u003c/var\u003e BST"
},
{
"code": "pfnzr58938q1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057567 - Planned at Risk Network Maintenance in Manchester NW-1 IP Fabric - Tuesday 26/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "7hrmcgynfvlt",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Ticketing System Emails",
"timestamp": "May \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e16:50\u003c/var\u003e - May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e08:51\u003c/var\u003e BST"
},
{
"code": "sqwhw0dzy381",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058830 - Planned at Risk Network Maintenance Newcastle NE-1 Pulsant Cloud IP Fabric - Thursday 21/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
},
{
"code": "bgw3tmv9gjth",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0059013 - Planned at Risk Network Maintenance in Edinburgh South Gyle SC-1 IP Fabric - Wednesday 20/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "dvqyy8k36wz7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058828 - Planned at Risk Network Maintenance in Telehouse THN1/THE1, IP Fabric - Tuesday 19/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "0dgc3s9nfmvg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057685 - Planned at Risk Network Maintenance in Maidenhead SE-2 IP Fabric - Monday 18/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "6dw1g0z4cwtn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058826 - Planned at Risk Network Maintenance in Rotherham YH-1 IP Fabric - Thursday 14/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "s0g30h9mdqvq",
"impact": "minor",
"message": "Zayo have advised they have located and repaired the issue. They now see alarms clear and services restoring.\n\nPlease can you check services have restored. \n\nIf you have any further issues, please do not hesitate to contact Pulsant support",
"name": "Zayo outage in the London area 14/05/2026",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:55\u003c/var\u003e - \u003cvar data-var='time'\u003e12:49\u003c/var\u003e BST"
},
{
"code": "40wxxkt3k48d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0058876) Planned Maintenance - Storage Platform (Milton Keynes - SE-1)",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e BST"
},
{
"code": "k8z16hnhqkx4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058824 - Planned at Risk Network Maintenance in Reading SE-4 IP Fabric - Wednesday 13/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "l9grkw1wt2t7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0058873) Planned Maintenance - Storage Platform (Reading - SE-4)",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e BST"
},
{
"code": "vpprk8vqcg46",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057714 - Planned at Risk Network Maintenance in Reading SE-3 IP Fabric - Tuesday 12/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "pg0gtxq8yggg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057892 - Planned at Risk Network Maintenance in Maidenhead SE-2 IP Fabric - Monday 11/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "w2d599mkqck1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0058759) Pulsant Cloud Maintenance - Edinburgh - South Gyle (SC-1)",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e BST"
},
{
"code": "l6b8mk46ttzd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057890 - Planned at Risk Network Maintenance in Rotherham YH-1 IP Fabric - Thursday 07/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "d29thh0ntj2l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0058755) Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e BST"
},
{
"code": "sm010gj0bvs7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057868 - Planned at Risk Network Maintenance in Reading SE-4 IP Fabric - Wednesday 06/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "h0ybgvkzzckx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0058762) Pulsant Cloud Maintenance - Newcastle (NE-1)",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e BST"
},
{
"code": "7vn23qzqqg10",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057866 - Planned at Risk Network Maintenance in Reading SE-3 IP Fabric - Tuesday 05/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "bfjn7p3s55nv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057685 - Planned at Risk Network Maintenance in Maidenhead SE-2 IP Fabric - Monday 04/05/2026 2000 BST - 2300 BST",
"timestamp": "May \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "f3tzsdp1ydw5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057712 - Planned at Risk Network Maintenance in Milton Keynes SE-1 IP Fabric - Thursday 30/04/2026 2200 BST - 0000 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "cnf88fndmz7g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057201 - Planned at Risk Network Maintenance in Maidenhead SE-2 IP Fabric - Thursday 30/04/2026 2000 BST - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "cc4fj80p1p8q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058819 - Scheduled Upgrade of Morpheus Cloud Management Platform",
"timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:59\u003c/var\u003e BST"
},
{
"code": "0mtyxc63rcln",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057847 - Planned at Risk Network Maintenance in Edinburgh SC-3 IP Fabric - Wednesday 29/04/2026 2000 BST - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "b3dvf0p8vlzt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057800 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 28/04/2026 2000 BST - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "0k982l6c32ym",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057798 - Planned at Risk Network Maintenance in Edinburgh South Gyle SC-1 IP Fabric - Monday 27/04/2026 2000 BST - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "hppj6nd799ys",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058624 Planned Maintenance - Storage Platform LN-1",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e BST"
},
{
"code": "ndqlhz4dz8xs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057793 - Planned at Risk Network Maintenance in Milton Keynes SE-1 IP Fabric - Thursday 23/04/2026 2000 BST - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "lqbvwqq79dw8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057683 - Planned at Risk Network Maintenance in Edinburgh SC-3 IP Fabric - Wednesday 22/04/2026 2000 BST - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "lxqr4v89wgg6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058635 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "0lktg8v4m2ww",
"impact": "minor",
"message": "Virgin Media carried out the emergency change during the scheduled window. IMM Card 1 was reseated and successfully brought back online at 00:08, remaining stable throughout the one-hour monitoring period.\n\nAs no signs of instability were observed, Virgin Media determined that a card replacement was not required.\n\nVirgin Media has confirmed service restoration.\n\nShould you continue to experience issues with your Virgin Media circuit, please contact Pulsant Support for further assistance.",
"name": "Virgin Media Outage Hayes-London Area",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:06\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:44\u003c/var\u003e BST"
},
{
"code": "3bchwvc6h0vy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057644 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 21/04/2026 2000 BST - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "dynl5wfmd8ws",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058634 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e BST"
},
{
"code": "ls1hqpgb4c02",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057771 - Planned at Risk Network Maintenance in Edinburgh SC-1 IP Fabric - Monday 20/04/2026 2000 GMT - 2300 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "ggsb1rgl965r",
"impact": "minor",
"message": "All services have restored and no further issues have been reported. \n\nIf you experience any further issues please do not hesitate to contact Pulsant Support.",
"name": "Virgin Media Outage Reported at Leeds Hub Site - 09/04/2026",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e13:35\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:52\u003c/var\u003e BST"
},
{
"code": "rw91b0tp9j62",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058034 - Planned at Risk Network Maintenance in Reading South DC (SE-3) - Thursday 09/04/2026 22:00 BST - Friday 10/04/2026 02:00 BST",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e23:20\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e BST"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00+01:00",
"time_zone": "London"
},
{
"end_time": "2026-03-31T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "6xwhcyf793gp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057217 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Tuesday 31/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "wm6f8d0wf0mb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058006 - Planned at Risk Network Maintenance in Reading South SE-3 IP Fabric - Monday 30/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e BST"
},
{
"code": "5038nn581k5g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058144 - Planned Maintenance - Pulsant Cloud Management Platform",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e GMT"
},
{
"code": "k2hsc036tr3s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057131 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - 24/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "tk2lq87y58d7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058004 - Planned at Risk Network Maintenance in Reading SE-3 IP Fabric - Monday 23/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "4032f51w63d2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057162 - Planned at Risk Network Maintenance in Manchester NW-1 IP Fabric - Thursday 19/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "ljshrxpvwh15",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0058202 - Planned Maintenance - Pulsant Cloud Veeam Backup Platform",
"timestamp": "Mar \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "1xr8vsqx94ps",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057204 - Planned at Risk Network Maintenance in Telehouse, THN1/THE1 IP Fabric - Wednesday 18/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "5hmf5xxdd63q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057931 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "h5dlbg9k384c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057166 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 17/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "nb4xbncn6nhn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057929 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "xqmqpllg6qhs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057161 - Planned at Risk Network Maintenance in Reading East SE-4 IP Fabric - Monday 16/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "zbnjnbsxf9mx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057952 - Planned Maintenance - Pulsant Cloud Management Platform",
"timestamp": "Mar \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "nnykgj450ppt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057675 Planned Maintenance - Storage Platform LN-1",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e GMT"
},
{
"code": "jvzbq9qm0x9z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057139 - Planned at Risk Network Maintenance in Manchester NW-1 IP Fabric - Thursday 12/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "4rrcbcpqdnw5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057674 Planned Maintenance - Storage Platform NE-1",
"timestamp": "Mar \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e GMT"
},
{
"code": "7kj9gc5r8054",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057272 - Planned at Risk Network Maintenance in Telehouse East \u0026 North, THN1/THE1 IP Fabric - Wednesday 11/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "4b966j56bmfv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057673 Planned Maintenance - Storage Platform SC-1",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e GMT"
},
{
"code": "4l2f259rjfmw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057134 - Planned at Risk Network Maintenance in Reading East, TVHC1 SE-4 IP Fabric - Monday 09/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "40jhshn9xl6z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057074 - Planned at Risk Network Maintenance in Croydon LN-1 IP Fabric - Wednesday 04/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "phtt6xrh3mcc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057105 - Planned at Risk Network Maintenance in Newcastle NE-2 Fabric - Monday 02/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "ppbw5h1fk4bw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057217 - Planned at Risk Network Maintenance in Newcastle Central, Databanx NE-1 IP Fabric - Thursday 26/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "t4y4jpw3f3zs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057619 - Planned Maintenance - Pulsant Cloud - Morpheus management platform",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:59\u003c/var\u003e GMT"
},
{
"code": "yxwx46gn85vg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057213 - Planned at Risk Network Maintenance in Croydon, South London LN-1 IP Fabric - Wednesday 25/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "wk8d4hnyzpvx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057220 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 10/03/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e20:01\u003c/var\u003e - \u003cvar data-var='time'\u003e23:01\u003c/var\u003e GMT"
},
{
"code": "3knqzl886m54",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057197 - Planned at Risk Network Maintenance in Maidenhead SE-2 IP Fabric - Tuesday 24/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "1w6cjkxtndqf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057175 - Planned at Risk Network Maintenance in Newcastle East, Silverlink NE-2 IP Fabric - Monday 23/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "gfw2chd057n7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Subject: CHG0057769 Emergency Maintenance - Storage Platform Edinburgh",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:01\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "7bl4hv05pps6",
"impact": "maintenance",
"message": "Please be advised that the below maintenance has been completed.",
"name": "[Scheduled] CHG0057150 - Planned at Risk Network Maintenance in Rotherham, South Yorkshire YH-1 IP Fabric - Thursday 19/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:47\u003c/var\u003e GMT"
},
{
"code": "9wmn7qkgdnbl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057198 - Planned at Risk Network Maintenance in Newbridge SC-3 IP Fabric - Wednesday 18/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "vh1x661pk0tg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057493 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "d89dzfclyhgt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057178 - Planned at Risk Network Maintenance in Milton Keynes SE-1 IP Fabric - Tuesday 17/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "d6ffrnx4f4xf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057492 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "fb425l64rhfh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057346 - Planned at Risk Network Maintenance in South Gyle SC-1 IP Fabric - Monday 16/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "dqq0y2xd024j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057413 - Planned Maintenance - Pulsant Cloud - Morpheus management platform.",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e GMT"
},
{
"code": "sylt668dp20p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057143 - Planned at Risk Network Maintenance in Rotherham, South Yorkshire YH-1 IP Fabric - Thursday 12/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "wk8ybh12zktm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057494 - Monitoring Platform Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e GMT"
},
{
"code": "0d0r4p934ltk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057137 - Planned at Risk Network Maintenance in Newbridge SC-3 IP Fabric - Wednesday 11/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "ff9pbdcttmc8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057353 - Planned Maintenance - Pulsant Cloud - Morpheus management platform.",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e GMT"
},
{
"code": "3rsj97n7k2vz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057133 - Planned at Risk Network Maintenance in Milton Keynes SE-1 IP Fabric - Tuesday 10/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "mt29b45shft7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057071 - Planned at Risk Network Maintenance in South Gyle SC-1 IP Fabric - Monday 09/02/2026 2000 GMT - 2300 GMT",
"timestamp": "Feb \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e GMT"
},
{
"code": "2j2947469xv6",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Virgin Media Outage",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e15:04\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e11:09\u003c/var\u003e GMT"
},
{
"code": "35631117qfxy",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Virgin Media Outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:42\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e15:02\u003c/var\u003e GMT"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "gp8vx6f4fddc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0057047) Pulsant Cloud Maintenance - Newcastle (NE-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "59tw895jjfhp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0057046) Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "6y1754hqbj86",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0056926 - Planned Maintenance - Pulsant Cloud Management Platform",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e GMT"
},
{
"code": "19njzqnd9zx3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0057043) Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "1hzq884gp3xd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0057041) Pulsant Cloud Maintenance - Newcastle (NE-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "yt6z7h0qk2mf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0057008) Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "204p6cz0j76k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0056889 - Planned Maintenance - Pulsant Cloud Management Platform",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e GMT"
},
{
"code": "f7mf5vfwcsh9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0056895 - Planned Maintenance - SC-1 Asigra N+1 Clusters",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:01\u003c/var\u003e GMT"
},
{
"code": "77nrd598stmy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0057038) Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "n1x5s4vhrxtt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0057033 - Emergency Network Maintenance - Pulsant Portal - 20th January 2026 1800 - 2000 GMT",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e GMT"
},
{
"code": "2b0qrvn38mlr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0056894 - Planned Maintenance - SE-1 Asigra N+1 Clusters",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "jmw47q6b6dgp",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Wavelengths down within Reading South",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:27\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:09\u003c/var\u003e GMT"
},
{
"code": "td0k2j0l6n7y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0056791) Pulsant Cloud Maintenance - Newcastle (NE-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "w5d23zm5x7bf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0056789) Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "plx8wd94p7zq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0056788) Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e GMT"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "London"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "5ynl4vwnfjch",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0056553) Pulsant Cloud Maintenance - Newcastle (NE-1)",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "8sj8s6qqqqml",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0056552) Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1)",
"timestamp": "Dec \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "y1bzby2gx630",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Wavelength outage impacting services in SE-3",
"timestamp": "Dec \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:07\u003c/var\u003e - \u003cvar data-var='time'\u003e14:33\u003c/var\u003e GMT"
},
{
"code": "wl06bmflrlgr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] (CHG0056551) Pulsant Cloud Maintenance - Croydon (LN-1)",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e GMT"
},
{
"code": "qpqdngfysysf",
"impact": "none",
"message": "Pulsant have continued to monitor services and no further issues have been observed.\n\nPlease contact Pulsant support if you experience any further issues.",
"name": "Third Party maintenance issues in Reading",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:49\u003c/var\u003e - \u003cvar data-var='time'\u003e15:59\u003c/var\u003e GMT"
},
{
"code": "tgb56f83bt5p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Unplanned interruption to service at SE-3 (Reading South)",
"timestamp": "Dec \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:55\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e08:50\u003c/var\u003e GMT"
},
{
"code": "mqfy6ck4t0cg",
"impact": "none",
"message": "The Client Portal is fully operational and no further issues have been observed after a monitoring period.",
"name": "Client Portal issues",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:13\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e09:15\u003c/var\u003e GMT"
},
{
"code": "j633n3d3lvz4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0056383 - Planned Maintenance - Pulsant Cloud Management Platform",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e GMT"
},
{
"code": "5d9q4pbcsw59",
"impact": "minor",
"message": "The service has remained stable since 16:00",
"name": "Virgin Media Outage in the Croydon Area",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e14:57\u003c/var\u003e - \u003cvar data-var='time'\u003e22:21\u003c/var\u003e GMT"
},
{
"code": "fpvp3fnp32dw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055876 Planned Maintenance - Backup Storage Platform SC-1",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e GMT"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "f75r86kh8yy8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055875 Planned Maintenance - Backup Storage Platform SE-1",
"timestamp": "Nov \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e GMT"
},
{
"code": "98s3x7bltm5w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055830 Planned Maintenance - Backup Storage Platform SE-1",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e GMT"
},
{
"code": "7vxbwlk9l3nc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055925 - Monitoring Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e GMT"
},
{
"code": "hxrl6t62yz5t",
"impact": "none",
"message": "This incident has been resolved by Cloudflare",
"name": "Cloudflare Global Network experiencing issues",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:19\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e07:09\u003c/var\u003e GMT"
},
{
"code": "wdvdly81hhds",
"impact": "none",
"message": "This incident has been resolved.",
"name": "CHG0056167 - Essential Maintenance on Pulsant Client Portal and Pulsant Cloud",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e17:03\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:04\u003c/var\u003e GMT"
},
{
"code": "cp9q9gn9302m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055679 - Planned Maintenance - Pulsant Cloud - Morpheus management platform.",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e GMT"
},
{
"code": "0rtykvqgj1ld",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Zayo Network Outage Impacting Circuits in Edinburgh",
"timestamp": "Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e22:11\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e15:05\u003c/var\u003e GMT"
},
{
"code": "c40hf864tbkw",
"impact": "minor",
"message": "Issues affecting access to the Customer Portal have now been resolved. \n\nIf you experience any further issues, please reach out to the Pulsant Service Support Team for assistance.",
"name": "Some users may experience difficulty logging into the customer portal.",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e15:32\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:51\u003c/var\u003e GMT"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "pzgsxcc1r6lm",
"impact": "major",
"message": "All Microsoft 365 Services have been restored and are fully operational.",
"name": "Microsoft 365 service degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e17:03\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:49\u003c/var\u003e GMT"
},
{
"code": "qvflphh9mynp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055193 - Monitoring Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e BST"
},
{
"code": "cb00ltq5gwjb",
"impact": "maintenance",
"message": "The Nastar maintenance concluded at 8:00am.\n \nWe apologise for any impact to your services regarding this maintenance. \n \nIf you are still experiencing any service impact please contact Pulsant support",
"name": "[Scheduled] Nasstar Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:15\u003c/var\u003e - \u003cvar data-var='time'\u003e08:47\u003c/var\u003e BST"
},
{
"code": "jn6d8ktq8gwr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055059 - Upgrade Morpheus platform to the version v 8.0.7-3",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e BST"
},
{
"code": "dtf9dkvjcvgc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0055056 - Replacement Load Balancer on Pulsant Morpheus platform",
"timestamp": "Oct \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e BST"
},
{
"code": "wb9c7mrrv7bf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] CHG0054778 - Monitoring Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:47\u003c/var\u003e BST"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00+01:00",
"time_zone": "London"
}
]
}