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Skip to content Sign up Your money, properly protected Thousands of people like you move millions using Wise every second, and over 100,000 new customers join us every week. Our promise is to protect every cent, dollar and peso with cutting-edge tech and anytime customer support. Rock-solid technology Super smart Wisers have built our industry-leading security systems from scratch over the last 12 years. People who care, 24/7 With over 5,000 humans ready to help every minute, plus special anti-fraud and security teams on hand. Your money, not ours Your money is safeguarded, and held completely separate from ours, so it’s available to you all the time. Full stack security Security is central to all our infrastructure. We have teams of engineers enhancing our systems, using cutting-edge machine learning to bolster Wise against crooks and criminals. Always on hand Our customer support teams are at the end of the phone — or email, or chat. They’re available to answer your questions 24/7 in English, and we support 14 other languages too. Email Live Chat Phone Safeguarded from the start From the moment your money enters our system it’s safeguarded. That means it’s held with major names like Barclays and JP Morgan Chase, and we’ll never use it to run our business — that’s regulation. How we store your money A best-in-class account Your face is your money’s password with the Wise app. Over 30 million all-time downloads. Two-step authentication Verifying it’s you, from creating an account to making a payment. Biometrics and encryption Using your phone’s in-built tech to boost your protection. Customisable controls Hide your currencies, location permissions and auto log-out. Spend with peace of mind Wise cards come with built-in barriers to keep a padlock on your money. Real time notifications Know exactly what you’ve spent and when. Digital cards Generate unique card details for payments anywhere. Freeze your card Card lost or stolen? Freeze it instantly so it can’t be used. Learn about the Wise card 1,000s of fraud specialists working night-and-day We double down on fraud with always-on automatic monitoring and dedicated security teams to look after your money. Every day we run 7 million checks to stop thieves. That’s 80 checks every second. FAQ Wise is safe to use, and a safe place to keep your money. We have strict measures in place to make sure your money is available, and work against fraud and thieves to keep them away from our business. Our teams are trained regularly on the latest guidance around keeping customers' money safe. Wise safeguards your money and will never lend it out, so we don’t need FSCS protection. FSCS protection is there to get your cash back if the bank was to ever fail. We are regulated in the jurisdictions where we offer our services. You can check how we're regulated here. We follow strict guidance to keep your information safe. The information we need from you to verify your identity is stored securely — see our Privacy Policy for more information. You can report a bug through our bug bounty program with BugCrowd: https://wise.com/gb/about/responsible-disclosure Seen something that’s definitely not from us? You can report phishing here: https://wise.com/security/reports/phishing Wise undergoes regular audits to obtain assurance against industry security standards. We hold the following certifications and attestations: SOC 1 Type 2 SOC 2 Type 2 PCI-DSS ISO/IEC 27001 You can access our ISO 27001 certificate here: Wise ISO27001 Certificate Business customers requiring our SOC 1 and SOC 2 attestations can sign an NDA and download the reports here: https://wise.com/security/reports