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About us Who we are About Intrum Our strategy Our locations Our values What we do How we do it - Intrum AI Ophelos & Intrum – A unified approach to debt resolution Progress in scaling AI-powered debt resolution across Europe Proven impact: Our AI platform delivers results in both implementation and innovation Leading through transformation: How AI is reshaping Intrum under Andrés Rubio’s leadership Intrum expands AI-native collections platform to Portugal and Italy Leadership & governance Nomination Committee Corporate Governance Report Risk and Risk Management Shareholder meetings General Meetings Board of Directors Members of the Board About the Board Tax Policy and Disclosures Intrum Tax Policy Auditors Remuneration Articles of Association Meet Johan Åkerblom, Intrum’s New CEO and President Career Business solutions Invoice & payment services AI-powered collections The EU AI Act: Compliance or Constraint? Debt recovery services Debt collection - Recovering your unpaid claims AI-driven debt collection from Ophelos Multinational collection hub Debt purchase services Credit optimisation Our clients Sustainability Sustainability strategy Sustainability goals and progress Our ways of working Insights Publications ECPR 2026 Methodology ECPR 2026 The warning signs hiding behind European consumer confidence The financial divide behind flexible payments (BNPL) The financial future is digital-first, but not human-free ECPR 2025 ECPR 2024 Where are Europe's most financially resilient consumers? Younger Europeans struggle to keep up with rising costs Social media and impulse spending: a growing financial concern ahead of Black Friday Insight hub How to close the gap between AI investment and impact in 2026 European payment behaviour differs across income groups and generations Guides and articles How AI and machine learning are transforming debt collection Paper vs electronic invoicing: what's the difference? How to build a B2B credit policy from scratch In-house vs. outsourced credit control: pros, cons and costs Cash flow lending vs. invoice finance: which is right for you? What does a late payment really cost your business? Ethical debt collection: what it means and why it matters Manual invoicing vs. automated invoicing: a full comparison Invoice-to-cash and order-to-cash: key terms explained How to sell your debt portfolio to a debt buyer What is good debt collection practice? A guide for businesses What are NPLs (non-performing loans) and how ere they sold? Press Investors Financial reports & presentations Interim report April-June 2025 Financial information Financial calendar Debt & credit rating The share Privacy We protect your data We want you to feel confident when using our solutions and services. This page describes how we treat personal information. Cookie policy We – Intrum AB (publ) - use cookies on this website (www.intrum.com), learn more loading...