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By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information. PreferencesDenyAccept Security We work hard to keep your data safe. Official Slack APIs Slack provides official interfaces that allow us to connect to their service and to securely work with your workspace data. Slack will tell you in detail what information we can access upon installation. Reviewed by Slack Sidequest is a published app on the official Slack App Directory. It has been reviewed by Slack as following best practices when it comes to Security, Privacy and User Experience. Based on Slack User Management Instead of using our own system for identifying users and checking their permissions, we rely on Slack for providing these services for us. This also allows you to use the SSO mechanisms provided by Slack. Indirect Data Access Users don't directly interact with Sidequest. Instead, Slack's servers request data from us, then format it and present it through their app. This significantly increases the security of our solution. Automated Testing Before Deployment Before we deploy a new version of Sidequest to our servers, it is automatically tested for stability and security. If any issues are detected, deployment cannot continue until they are fixed. Encryption and Logging All data sent back and forth between our servers, Slack, and yourself is always encrypted by industry-grade algorithms. In addition, we log every transfer to check for and discover any unauthorized access attempts. Battle-Tested Hosting Sidequest is hosted by DigitalOcean, a company trusted by companies like Slack, Docker and GitLab to take care of their confidential data. We strictly limit the number of external partners we work with, and only pick the best of the best. Full GDPR Compliance Sidequest is being developed and operated in the EU. Therefore, all our operations are governed by GDPR – one of the world's strictest legislations on data protection. We follow it not only because we must, but because we think it's right. I still have doubts, can I see the DPA? Where do we go from here? We all like choices, so why don't you pick! We suggest you go with one of these: Add Sidequest to Slack Start our 14-day free trial, without any limitations. No personal data or payment details required. And don't worry – we will not approach your users until they interact with the app for the first time. Until then, we'll remain in stealth mode. Join the Sandbox Try Sidequest before installing it to your workspace. Download Fact Sheet All key facts about Sidequest on just two pages. Product Add to SlackHomeFeaturesPricingSecurityAboutFact SheetFeatured by SlackPress Kit Features Task and Ticket Inboxes Planning Tracking and Logging Collaboration Personal Assistants Integration Customization Support Use Cases Team Task Tracking Development Task Tracking Team and Customer Helpdesk IT Helpdesk Office & Infrastructure Helpdesk HR Helpdesk Knowledge How to Operate a Helpdesk Inside SlackHow to Track Your Team's Tasks in SlackHow IT Departments Can Profit from a Helpdesk Tool Support FAQ & ContactRelease NotesJoin SandboxSystem Status Legal ImprintWebsite Privacy PolicyApp Privacy PolicyData Processing AgreementTerms of Service Made in 🇪🇺 by Sidequest GmbH Sidequest is a registered trademark.