Snapshot 221862

Document
Subprocessor list
URL
https://www.ideracorp.com/legal/bittitan/subprocessors
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200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
20468 bytes
SHA-256 (raw)
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SHA-256 (normalized text)
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Normalized text

Scripts and page chrome removed; this is what change detection compares.

BitTitan List of Sub-processors
Third-Party Sub-Processors For Products
#
Full entity name of Contracted Processor
Description of Processing
Country of Processing
1.
Microsoft Azure
cloud hosting and infrastructure services
USA (for projects configured and in our US data instance)
2.
Microsoft Azure
cloud hosting and infrastructure services
Singapore, South Africa, Brazil, Australia, Japan, Ireland, China, France, Netherlands, United Kingdom (for custom configuration projects by customer request to utilize worker instances in a country of the customers’ choosing).
3.
Microsoft Azure
cloud hosting and infrastructure services
Germany (for projects configured and in our EU data instance)
4.
Upwork
Third party platform through which Idera, Inc (and therefore BitTitan) sources individual contractors who fill a variety of roles within the business
Varies
5.
Salesforce
Contains account information and personal contact information
USA
6.
ZenDesk
BitTitan's helpdesk ticketing system; contains account information required to resolve administrative and technical issues, such as customer billing information and customer contact information
Available to be Hosted in the European Economic Area (EEA), the United States (US), Japan (JP), or Australia (AU).
7.
Cybersource
E-commerce credit card payment system management company
US, UK, and Singapore
8.
Chargebee
Subscription billing and revenue management platform
US, EU, and AUS
9.
Marketo
B2B Marketing automation
US, EU, and AUS
10.
Atlassian Jira
Agile project management
US, EU, Singapore, and AUS
11.
Outreach
Outreach is a wall-to-wall sales engagement platform, impacting all customer-facing roles across the customer journey.
US, EU, and AUS
12.
Avalara
Sales tax and accounting
US (full possible list is available here: https://www.avalara.com/us/en/about/locations.html)
13.
Drift
Website chat bot
US, EU, and AUS
14.
Vidyard
Video hosting for lead gen and product videos
US, EU, and AUS
15.
Demand Tools
Data quality and management platform for CRM
US