Snapshot 223080
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Security Security & Vulnerability Disclosure Operata takes the security of our systems and customer data seriously. We welcome responsible disclosure of security vulnerabilities. Reporting a Vulnerability If you believe you have identified a security vulnerability affecting Operata systems, please report it to: Email: [email protected] For sensitive reports, you may encrypt your message using our PGP key: PGP: https://static.operata.io/.well-known/pgp-key.txt Please include, where possible: A clear description of the issue Steps to reproduce the vulnerability Affected URLs, services, or components Any relevant proof-of-concept code or screenshots Please do not include sensitive customer data in your report. Scope In scope: operata.com operata.io Subdomains of operata.com Subdomains of operata.io Operata-operated APIs and services Out of scope: Third-party services or customer-managed environments Rate-limiting issues without demonstrated security impact Missing security headers without a demonstrable exploit path SPF, DKIM, or DMARC configuration suggestions Social engineering or phishing attacks against Operata employees Denial-of-service attacks or stress testing Issues requiring physical access to a user’s devic Guidelines for Responsible Disclosure We ask that you: Do not exploit the vulnerability beyond what is necessary to demonstrate it Do not access, modify, or delete customer data Do not perform denial-of-service attacks or testing Coordinate any public disclosure with us and allow a reasonable remediation period (typically at least 90 days from initial report) Our Commitment We will make reasonable efforts to: Acknowledge receipt of your report Assess the validity and severity of the report Take appropriate remediation actions where necessary Bug Bounties Operata does not operate a paid bug bounty program and does not offer monetary rewards for disclosures. With your permission, we are happy to publicly acknowledge responsible disclosures. Legal Safe Harbor To the extent permitted by law, we consider security research conducted in accordance with this policy to be authorized and will not pursue legal action against researchers who: Act in good faith and follow this policy Avoid privacy violations, data destruction, and service disruption Report findings promptly and allow reasonable time for remediation Melbourne 3/162 Collins Street Melbourne, Victoria 3000, Australia Denver 1580 N. Logan St, Ste 660 Denver, CO 80203, USA 800 W. El Camino Real #180, Mountain View, CA 94040, USA Product Operata PlatformCustomer Journey Trace®CX AI Agent ObservabilityBuilder ExperienceIntegrations Tenor For Ops teamsFor ITFor Human Agents FEATURES MonitoringAssuranceInsightsAgent ExperiencePlaybooksAll Features Resources PricingWhitepapersCustomersBlogROI CalculatorHelp CenterTrust CenterEvents Built for IT OperationsContact Center OperationsContact Center AgentsContact Center Transformation Company Our StoryWhy Operata?PartnersCareersGet in Touch Developers DocsChangelogStatus Melbourne 3/162 Collins Street Melbourne, Victoria 3000, Australia Denver 1580 N. Logan St, Ste 660 Denver, CO 80203, USA Privacy Policy | Terms of Service © 2026 Operata Pty Ltd