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Levo, Inc. Terms of Service Last updated January 01, 2026 These Terms and Conditions (“Terms”) govern access to and use of the website, products, and services provided by Levo Inc. (“Levo,” “Company,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be legally bound by these Terms. If you do not agree, you may not access or use the Services. 1. Scope of Services Levo Inc. provides a runtime API Security and AI Security platform designed to discover, monitor, analyze, and protect APIs, agents, AI applications, and related infrastructure (collectively, the “Services”). The Services may include, without limitation: API discovery and runtime monitoring AI application and agent visibility Identity attribution and behavioral analytics Threat detection and alerting Security testing and reporting Documentation, educational resources, and related materials Certain Services may be subject to a separate Master Services Agreement (“MSA”), Order Form, Data Processing Agreement (“DPA”), or other written agreement executed between the parties. In the event of conflict, such agreement shall control. 2. Eligibility and Authority You represent and warrant that: You are at least 18 years of age You possess the legal authority to enter into binding agreements If acting on behalf of an entity, you have authority to bind such entity All references to “you” include the organization you represent. 3. Acceptable Use You shall use the Services solely for lawful business purposes and in compliance with all applicable laws and regulations. You shall not: Attempt unauthorized access to systems, networks, or data Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code Interfere with the integrity or performance of the Services Introduce malware, malicious code, or harmful content Use the Services to conduct unlawful surveillance or violate privacy rights Use the Services in violation of export control or sanctions laws Levo Inc. may suspend or terminate access for violations of this section. 4. Accounts and Access Credentials Access to certain Services may require account registration and authentication credentials. You are solely responsible for: Maintaining the confidentiality of credentials All activities conducted under your account Promptly notifying Levo Inc. of any unauthorized use Levo Inc. shall not be liable for losses resulting from unauthorized access caused by your failure to safeguard credentials. 5. Customer Data You retain all rights, title, and interest in data submitted to or processed through the Services (“Customer Data”). You represent and warrant that: You have all necessary rights and consents to provide Customer Data Processing of Customer Data through the Services does not violate applicable law Levo Inc. processes Customer Data in accordance with applicable agreements and its Privacy Policy. Depending on deployment configuration, certain data may remain within your environment consistent with Levo Inc.'s privacy first architecture. 6. Intellectual Property All right, title, and interest in and to the Services, including all software, algorithms, models, technology, documentation, trademarks, and content, are and shall remain the exclusive property of Levo Inc. or its licensors. No rights are granted except as expressly set forth in these Terms or an executed agreement. You shall not: Copy, modify, or create derivative works Remove proprietary notices Use Levo trademarks without prior written consent 7. Third-Party Services and Integrations The Services may integrate with third-party providers, including cloud platforms, identity systems, AI model providers, APIs, or security tools. Levo Inc. is not responsible for: Third-party services Availability or performance of third-party integrations Acts or omissions of third parties Use of third-party services is governed by their respective terms. 8. Confidentiality Each party may receive non-public information designated as confidential or reasonably understood to be confidential (“Confidential Information”). The receiving party shall: Use Confidential Information solely to perform under these Terms Protect such information using reasonable safeguards Not disclose it to third parties except as permitted Confidentiality obligations survive termination. 9. Disclaimer of Warranties THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, Levo Inc. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING: MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NON-INFRINGEMENT Levo Inc. does not warrant that: The Services will be uninterrupted or error-free All vulnerabilities, misconfigurations, or threats will be detected The Services will prevent all security incidents Security outcomes depend on multiple external factors beyond Levo Inc.'s control. 10. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW: IN NO EVENT SHALL Levo Inc. BE LIABLE FOR: INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES LOSS OF PROFITS, REVENUE, BUSINESS, OR DATA BUSINESS INTERRUPTION Levo Inc.'s TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE FEES PAID BY CUSTOMER TO Levo Inc. IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. This limitation applies regardless of theory of liability. 11. Indemnification You agree to indemnify, defend, and hold harmless Levo Inc., its officers, directors, employees, and affiliates from and against claims arising from: Your misuse of the Services Your violation of these Terms Your violation of applicable laws Your infringement of third-party rights Customer Data submitted through the Services 12. Export Compliance The Services may be subject to U.S. export control laws and regulations. You agree not to export, re-export, or transfer the Services in violation of: U.S. Export Administration Regulations U.S. sanctions programs Other applicable trade control laws 13. Termination Levo Inc. may suspend or terminate access: For breach of these Terms For non-payment under applicable agreements To comply with legal obligations Upon termination: All rights granted herein cease You must discontinue use of the Services Sections intended to survive termination shall remain in effect. 14. Modifications Levo Inc. may modify these Terms at any time. Updated Terms will be posted with a revised Effective Date. Continued use of the Services constitutes acceptance of the revised Terms. 15. Governing Law and Venue These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in California, and the parties consent to such jurisdiction and venue. 16. Entire Agreement These Terms, together with any applicable MSA, Order Form, or DPA, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior agreements. 17. Contact Information Levo, Inc. 548 Market, St. Suite 90988, San Francisco, CA 94104 United States Email: info@levo.ai Website: https://www.levo.ai