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Terms
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https://www.qa.com/legal-privacy/
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Please note the QA Group Privacy Notice was updated on 1st May 2026
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Legal terms and conditions and policies
This page contains key documentation you may need as a Customer or Supplier including terms and conditions and policies.
This page also contains all key legal and regulatory information such a Privacy and Cookie policies.
Customer terms
General Terms of Sale
General Terms of Sale
Previous versions
General Terms of Sale for Individual Users
General Terms of Sale for Individual Users
Product Terms
Apprenticeship Terms and Conditions
Training fees breakdown
Learning Terms & Conditions
SaaS Terms and Conditions
Recruitment Services Terms & Conditions
EU Data Act Addendum
Apprenticeship Terms & Conditions Scotland
Customer Labs Collaboration
Professional Services Agreement
Previous versions
Website Promotion Terms
Website Promotional Terms and Conditions
Data Protection and Information Security Addendum
Data Protection and Information Security Addendum
Previous versions
Partner Terms
PRINCE2 Exam Insurance Terms & Conditions
Web Portal Access Terms & conditions
Trademarks
APM self-paced learning
Partner Data Sharing Statement
End User Terms of Use
End User Terms of Use
MyQA Terms of Use
Learning Buddies Terms & Conditions
Promotional Terms
QA Learning Code of Conduct
Previous versions
Supplier terms
QA Standard Terms for the purchase of Goods and Services
Supplier Code of Conduct
Previous versions
Other terms
Privacy
Privacy Policy
Cookie Notice
Supplementary QA Group Privacy Notice
Candidate Privacy Notice
QAI - Our use of AI
QA Responsible AI Use Statement
ESG & Corporate Responsibility
Carbon reduction plan
QA ESG report
QA Carbon Net Zero Policy Statement
Environmental Policy Statement
Equality, Diversity and Inclusion Policy
Gender Pay Gap Report
Health and Safety Policy Statement
Modern Slavery
QA Quality Policy Statement
Tax Strategy
Certificates
ISO 9001 Certificate of Registration
ISO 14001 Certificate of Registration
ISO 45001 Certificate of Registration
ISO 27001 Certificate of Registration
Learner support
Accessibility Statement
Apprenticeships Complaints Policy
Complaints and Appeals Policy
Reasonable Adjustments
Safeguarding & Prevent Policy and Procedure
Previous versions
Previous versions of the General Terms of Sale
General Terms of Sale up to 31/08/2026
General Terms of Sale up to 30/04/2026
General Terms of Sale up to 31/07/2024
General Terms of Sale up to 18/06/2024
General Terms of Sale up to 05/04/2024
General Terms of Sale up to 03/12/2023
Previous versions of the Data Protection Addendum
Data Protection Addendum up to 30/05/2026
Data Protection Addendum up to 18/06/2024
Previous versions of Product Terms
Learning Terms & Conditions up to 31/08/2026
Learning Terms & Conditions up to 30/05/2026
Learning Terms & Conditions up to 17/06/2024
Learning Terms & Conditions up to 05/04/2024
Learning Terms & Conditions up to 18/12/2023
Apprenticeship Terms & Conditions up to 31/07/26
Apprenticeship Terms & Conditions up to 30/05/2026
Apprenticeship Terms & Conditions up to 31/07/2024
Apprenticeship Terms & Conditions Scotland up to 31/08/2026
Apprenticeship Terms & Conditions Scotland up to 18/06/2024
Apprenticeship Terms & Conditions Scotland up to 18/01/2024
Apprenticeship Terms & Conditions up to 05/04/2024
Apprenticeship Terms & Conditions up to 22/02/2024
SaaS Terms and Conditions up to 31/08/2026
SaaS Terms and Conditions up to 31/07/2024
SaaS Terms & Conditions Cloud Academy and Circus Street up to 18/06/2024
Saas Terms & Conditions Cloud Academy and Circus Street up to 05/04/2024
Recruitment Services Terms & Conditions up to 30/05/26
Recruitment Terms & Conditions up to 18/06/2024
Talent Terms & Conditions up to 30/05/2026
Talent Terms & Conditions up to 18/06/2024
Limitless Learning Terms & Conditions up to 30/05/2026
Previous versions of Supplier terms
Supplier Code of Conduct up to 22/10/2025
Supplier Code of Conduct up to 12/09/2024
Supplier Code of Conduct up to 18/07/2024
Standard Terms and Conditions for the Purchase of Goods and Services up to 18/06/2024
QA Standard Terms for the purchase of Goods and Services up to 31/08/2026
QA Standard Terms and Conditions for the Purchase of Goods and Services up to 05/04/2024
Previous versions of End User Terms of Use
Gen AI Learning Asssistant Terms up to 18/06/2024
MyQA Terms of Use up to 31/08/2026
End User Terms of Use up to 31/08/2026
End User Terms of Use up to 19/07/26
End User Terms of Use up to 08/12/24
End User Lab Terms up to 08/12/24
Custom Lab Terms up to 08/12/24
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