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Privacy Policy We care about your privacy Last updated March 31, 2026 At Levo, Inc. (“Levo, Inc.,” “we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, process, and disclose personal information when you visit or use our websites, services, products, and online offerings (collectively, the “Services”). Please read this Privacy Policy carefully. By accessing or using our Services, you consent to the practices described below. 1. Introduction At Levo.ai (“Levo”, “we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains: What personal data we collect How we use it How we protect it Your rights under applicable laws, including the General Data Protection Regulation This policy applies to: Our website Our platform and services Interactions with customers, prospects, and partners 2. Our Privacy Principles We have built our platform on a privacy-first architecture. Our approach is guided by the following principles: Data Minimization - We only collect data necessary to deliver our services Customer Control - Customers control what data is processed No Data Exploitation - We do not sell or monetize personal data Security by Design - Protection is embedded at every layer No AI Training on Customer Data - We do not use customer data to train models 3. Information We Collect 3.1 Information You Provide Directly We may collect: Name Email address Company name Job title Contact details Any information submitted via forms, demos, or communications 3.2 Information Collected Automatically When you use our website or services, we may collect: IP address Device and browser information Usage data (pages visited, interactions) Cookies and tracking data 3.3 Information from Third Parties We may receive data from: Marketing platforms Event partners Public business sources 3.4 Product and Service Data As part of our API and AI security platform, we may process: System metadata API interaction logs Security events and telemetry Important: We do not intentionally collect sensitive personal data We avoid processing payload-level data wherever possible Processing is often limited to metadata and behavioral signals 4. How We Use Your Information We use your data for: Service Delivery Providing and maintaining our platform Monitoring system performance and security Communication Responding to inquiries Sending product updates and relevant content Improvement Enhancing product functionality Developing new features Marketing Sharing relevant insights, events, or offerings (with opt-out available) Legal & Compliance Meeting regulatory requirements Enforcing agreements 5. Legal Basis For Processing Under GDPR, we rely on the following legal bases: Consent - For marketing communications Contractual Necessity - To provide services Legitimate Interests - For product improvement and security Legal Obligations - To comply with applicable laws 6. AI and Data Processing Given our focus on AI security, we maintain strict controls: We do not use customer data to train AI models AI related processing is customer scoped and controlled We do not reuse prompts or responses outside intended use We implement safeguards to prevent data leakage or misuse 7. Data Sharing And Disclosure We do not sell personal data. We may share data with: Service Providers Infrastructure providers such as Amazon Web Services Analytics and operational tools Legal Authorities When required by law or legal process Business Transfers In case of merger, acquisition, or restructuring All third parties are required to maintain strict confidentiality and security standards. 8. Data Retention We retain personal data only for as long as necessary: To fulfill the purposes outlined in this policy To comply with legal obligations As defined in customer agreements Once no longer required, data is: Deleted Anonymized Or securely archived 9. Data Security We implement robust technical and organizational measures, including: Encryption in transit (TLS) Access control and role-based permissions Multi-factor authentication Continuous monitoring and logging Secure cloud infrastructure Regular security testing and audits We follow industry standards such as ISO-aligned security practices. 10. International Data Transfers Where data is transferred outside the European Economic Area (EEA): We use Standard Contractual Clauses (SCCs) We ensure equivalent levels of data protection 11. Your Rights And Preferences Subject to applicable law, including GDPR, you have the following rights: Right To Be Informed You have the right to know how your data is collected and used. Right Of Access You can request access to your personal data. Right To Rectification You can request correction of inaccurate data. Right To Erasure You can request deletion of your data. Right To Restrict Processing You can request restriction of processing. Right To Object You can object to processing, including direct marketing. Right To Data Portability You can request your data in a transferable format. Right Not To Be Subject To Automated Decision-Making You can opt out of automated decisions, including profiling. Right To Withdraw Consent Where we rely on your consent to process personal data, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. You may withdraw your consent by contacting us or by using the unsubscribe or preference management options provided in our communications. 12. How To Exercise Your Rights You may exercise your rights by contacting: Email: info@levo.ai We will respond within 30 days, as required by GDPR. 13. Cookies And Tracking We use cookies to: Improve website functionality Analyze usage Support marketing efforts You can control cookies through your browser settings. 14. Children’s Privacy Our services are not intended for individuals under 16. We do not knowingly collect data from children. 15. Changes To This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. 16. Contact Information Levo, Inc. 548 Market, St. Suite 90988, San Francisco, CA 94104 United States Website: https://www.levo.ai Email: info@levo.ai