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Treasure AI Terms, Conditions, and Policies Index General Service Terms Terms of Service for Treasure AI Customers Terms of Service for End Customers of Treasure AI’s Resellers Customer Support Exhibit Service Availability Exhibit Data Processing Addendum Data Security Addendum List of Sub-processors Product-Specific Terms AEP P+B Unit Definition AEP + AI Suites Fair Usage & Performance Policy Al Credits Definition AI Terms AI Acceptable Use Policy Treasure Al Studio Supplemental Terms Treasure Al Voice Supplemental Terms Treasure AI Experience Terms Email Marketing Acceptable Use Policy SMS/Messaging Terms Labs Terms of Use Miscellaneous Partner Sandbox Terms of Use Terms of Use for Treasure AI Websites Description of Products General Service Terms Terms of Service for Treasure AI Customers Terms of Service Updated: May 6, 2026 Version dated May 6, 2026 Version dated November 15, 2023 Version dated May 5, 2022 Version dated March 10, 2022 Version dated April 19, 2021 Version dated December 23, 2020 Version dated October 14, 2020 Version dated August 29, 2019 Terms of Service for End Customers of Treasure AI's Resellers Reseller End Customer/User Terms of Service Updated: November 15, 2023 Version dated November 15, 2023 Version dated May 5, 2022 Version dated April 19, 2021 Version dated December 23, 2020 Version dated October 14, 2020 Version dated September 6, 2019 Customer Support and Service Availability Customer Support Exhibit Updated: October 7, 2025 * Service Availability Exhibit Updated: October 7, 2025* *NOTE: The previous version of our Customer Support and Service Availability exhibit (which combined our Customer Support and Service Availability commitments) will continue to apply to customers who purchased Services on or prior to October 6, 2025, up until the time of their next renewal, at which point it will be replaced by the two separate documents referenced above: Customer Support and Service Availability Updated: August 13, 2024 Customer Support Exhibit: Version dated October 7, 2025 Service Availability Exhibit: Version dated October 7, 2025 Combined: Version dated August 13, 2024 Version dated November 15, 2023 Version dated April 15, 2021 Version dated March 24, 2021 Data Processing Addendum DPA Updated: May 06, 2026 Version dated May 06, 2026 Version dated May 18, 2022 Version dated November 15, 2021 Version dated April 19, 2021 Version dated December 23, 2020 Version dated October 14, 2020 Data Security Addendum DSA Updated: May 6, 2026 Version dated May 6, 2026 List of Sub-processors List of Sub-processors Product-Specific Terms AEP + AI Suites Pricing Model AEP P+B Unit Definition Updated: September 25, 2025 AEP + AI Suites Fair Usage & Performance Policy Updated: July 31, 2025 AI Credits Definition Updated: September 9, 2026 ICDP P+B Definition version dated September 25, 2025 ICDP P+B Definition version dated July 31, 2025 ICPD + Al Suites Fair Usage & Performance Policy version dated July 31, 2025 AI Credits Definition version dated September 9, 2026 AI Credits Definition version dated February 24, 2026 AI Suite Credits Definition version dated January 14, 2026 AI Suite Credits Definition version dated October 24, 2025 AI Terms AI Terms Updated: September 24, 2025 Version dated September 24, 2025 Version dated October 9, 2024 AI Acceptable Use Policy AI Acceptable Use Policy Updated: April 20, 2026 Version dated September 24, 2025 Version dated October 9, 2024 Treasure Al Studio Supplemental Terms Treasure Al Studio Supplemental Terms Updated: April 20, 2026 Version dated April 20, 2026 Treasure Al Voice Supplemental Terms Treasure Al Voice Supplemental Terms Updated: April 20, 2026 Version dated April 20, 2026 Treasure AI Experience Terms Treasure AI Experience Terms Updated: June 8, 2026 Version dated June 8, 2026 Email Marketing Acceptable Use Policy Email Marketing Acceptable Use Policy Updated: June 30, 2025 Version dated June 30, 2025 SMS/Messaging Terms SMS/Messaging Terms Updated: September 4, 2026 Version dated September 4, 2026 Labs Terms of Use Labs Terms of Use Updated: September 17, 2026 Version dated September 17, 2026 Miscellaneous Partner Sandbox Terms of Use Partner Sandbox Terms of Use Updated: January 27, 2025 Version dated January 27, 2025 Terms of Use for Treasure AI Websites Website Terms of Use Updated: October 1, 2025 Version dated October 1, 2025 Version dated October 27, 2023 Description of Products Description of Products Updated: July 8, 2026 Version dated July 8, 2026 Version dated June 24, 2026 Version dated April 29, 2026 Version dated February 9, 2026