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Privacy Policy
Cloudignyte Limited's Privacy Policy explains how we collect, use and protect your personal data when you visit our website or engage our services, in compliance with UK GDPR and the Data Protection Act 2018.
Last updated: 29 August 2026
Introduction
Cloudignyte Limited ("we", "us", "our") is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website (www.cloudignyte.com) or engage our professional services.
This policy applies to website visitors, prospective clients and clients of Cloudignyte Limited. It is published in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Cloudignyte Limited is a cloud and AI security consultancy registered in England and Wales.
Company number: 12436303
Registered office: Jubilee House, Third Avenue, Globe Park, Marlow, SL7 1EY
General enquiries: [email protected]
Data Protection Officer: [email protected]
For the purposes of UK data protection law, Cloudignyte Limited is the data controller for the personal data described in this policy.
What Personal Data We Collect
Website Visitors
Cloudignyte does not use cookies for advertising, behavioural analytics or marketing on this website, and we do not deploy analytics tracking or third-party tracking scripts. Our security and content-delivery provider, Cloudflare, may set strictly necessary cookies when required for security, bot protection or challenge functionality. See our Cookie Policy for details. We do not collect personal data from website visitors through forms, as the site does not include any form-based submission functionality. Contact is via email only.
Cloudflare, our content delivery and edge security provider, may process access logs (including IP addresses and request metadata) in accordance with their own privacy policy. We do not have direct access to individual visitor-level data from these logs.
Contact Enquiries
If you contact us by email (e.g. via [email protected]), we will collect and process:
Your name
Your email address
The content of your message
Any other personal data you choose to include
Professional Engagement Data
When you engage our services, we may collect and process:
Contact details of client representatives (name, email, phone number, job title)
Company information
Contract and billing details
Information necessary to deliver our services, including technical and security-related data
What We Do Not Collect
To be clear about our current practices:
We do not use cookies for advertising, behavioural analytics or marketing; the only cookies on this website are Cloudflare's strictly necessary security cookies (see our Cookie Policy)
We do not use analytics tracking (e.g. Google Analytics)
We do not embed third-party tracking scripts (e.g. Meta Pixel, LinkedIn Insight Tag)
We do not collect data via website forms - there are no forms on this site
A localStorage item (cloudignyte-cookie-consent) records your consent preference in your browser; this is not a cookie and is not transmitted to our servers
How We Use Your Personal Data
We use personal data for the following purposes:
Responding to enquiries: To reply to messages you send us via email
Service delivery: To deliver our cloud security, AI security assessment and compliance services
Contract management: To manage our contractual relationship with clients
Legal and regulatory compliance: To meet our legal and regulatory obligations
Business administration: To manage invoicing, payments and business records
Legal Bases for Processing
We rely on the following legal bases under UK GDPR:
Legitimate interests (Article 6(1)(f)): For the operation of our website, responding to enquiries and general business administration, where these interests do not override your rights
Contract performance (Article 6(1)(b)): Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request
Legal obligation (Article 6(1)(c)): Where processing is necessary to comply with legal or regulatory requirements
AI and Automated Processing
When delivering certain services - including Agentic Security Reviews and ISMS gap analysis - client data may be processed by AI systems as part of our service delivery.
In all cases:
Customer source code, credentials and security data are handled according to the agreed engagement architecture and data-processing controls. Credentials are not intentionally provided to external AI models, and access to sensitive customer data is minimised according to least-privilege and data-minimisation principles
No client personal data is used for AI model training
AI processing is subject to the same security controls, contractual obligations and data protection standards as manual processing
The scope of any AI processing is agreed with the client before engagement
Who We Share Your Data With
We do not sell or rent your personal data to third parties.
We may share personal data in the following circumstances:
Legal requirements: Where required by law, regulation, or court order
Professional advisors: Legal, accounting, or other professional advisors as necessary, under appropriate confidentiality obligations
Website infrastructure providers
To operate this website, Cloudignyte uses service providers including:
Amazon Web Services (AWS) - website and cloud infrastructure
Cloudflare - DNS, content delivery and website security
Professional service providers and subprocessors
When delivering professional services, Cloudignyte may use cloud, cybersecurity, AI and SaaS providers where appropriate to the engagement. The providers used depend on the service being delivered, the customer's existing technology environment and the contractual and data-processing requirements agreed with the customer.
Where a provider processes customer personal data on Cloudignyte's behalf, appropriate contractual, security and data-protection controls are applied. Not every provider we use receives customer personal data; sharing is limited to what is necessary for the specific engagement.
International Data Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the ICO, or reliance on adequacy decisions where applicable.
Data Retention
Contact enquiries: Retained for as long as necessary to respond and follow up, then deleted unless a business relationship is established
Engagement and contract data: Retained for the duration of the engagement and thereafter in accordance with contractual requirements and applicable legal retention periods
Website access logs: Retained by Cloudflare in accordance with their data retention policy; we do not independently retain website visitor logs
Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data in certain circumstances
Right to restrict processing: Request that we limit how we use your data in certain circumstances
Right to data portability: Request transfer of your data in a structured, commonly used, machine-readable format
Right to object: Object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time
Right not to be subject to automated decision-making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects
To exercise any of these rights, please contact us at [email protected].
We will respond to your request within one month. In certain circumstances, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Helpline: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us at [email protected] in the first instance.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any material changes will be indicated by updating the "Last updated" date at the top of this page.
Effective date: 29 August 2026