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Trust Center Trust forsensitive voice data. Security, privacy, and compliance controls for investigations, insurance, HR, call center QA, and clinical-adjacent workflows where audio data must be handled with care. Security & assuranceCMMC Level 1 readinessGDPR ReadyZero-retention optionsNo training on customer data Request documentsPrivacy policy 3 Documents 8 Policies 24 Controls 10 Subprocessors Security & Assurance Security & Assurance EMLO.ME maintains a documented security and privacy program. Additional assurance information is available to customers and procurement teams on request. Emotion Logic has completed an internal review of EMLO.ME against the CMMC Level 1 practices and the FAR 52.204-21 basic safeguarding requirements. Emotion Logic’s SOC 2 report covered 2025–2026. We are preparing for the 2027–2028 assurance cycle. Security documentation is available on request. Enterprise review ready Documents, controls, vendors, and FAQ in one buyer-friendly place. Talk to security Data Residency EMLO.ME: Japan. EMLO HUB: United States. EMLO HUB is hosted on Google Cloud in the United States. EMLO.ME is hosted on Microsoft Azure in Japan. We plan to offer local servers in additional regions as required. Additional-region availability is subject to confirmation. On-premise and customer-controlled deployments are available. Primary application hosting is distinct from backups, support access and third-party processing, which may involve other locations. EMLO.ME backups are geo-redundant and are not guaranteed to remain only in Japan. EMLO.ME Japan Microsoft Azure hosting EMLO HUB United States Google Cloud hosting Deployment Private Private or customer-controlled deployments are available Data posture Scoped Retention and processing terms by agreement AI Act Review Why CORE LVA is not AI. A quick-access regulatory page for legal, compliance, and procurement teams reviewing Emotion Logic under the EU AI Act and related AI governance frameworks. Website guide Why CORE LVA is not AI Read the six-point explanation of why CORE LVA is deterministic acoustic analysis, not adaptive, trained, or generative AI. Read the page Compliance Documents The first packet your buyer asks for. A buyer-ready view of the materials security and legal teams usually ask for first. Security & assurance overview Available Our documented security framework and assurance history are available for customer and procurement review. GDPR & DPA Available Data processing terms, lawful basis, and data subject rights support. Security overview Available Architecture, encryption, access control, and retention summary. Security Policy Library Public signal, controlled evidence. Security teams can see which governance policies exist before review. Some summaries, excerpts, or selected materials may be shared under NDA depending on the review scope; full internal evidence remains controlled. Security Information Security Policy Controlled Identity Access Control Policy Controlled Operations Incident Response Policy Controlled Resilience Business Continuity Policy Controlled Privacy Data Retention Policy Summary public Third parties Vendor Management Policy Controlled Governance Risk Management Policy Controlled Engineering Secure Development Policy Controlled Controls that match the risk. Grouped controls make security review scannable instead of buried in PDFs. Reviewed July 2026 Data Protection Zero data retention options Encryption in transit and at rest Customer-controlled deletion Cloud Security Segregated environments Infrastructure change review Capacity and availability monitoring Application Security Source control protections Dependency review Role-based access controls Operations Incident response process Vendor review Security awareness training Subprocessors Microsoft Azure EMLO.ME production infrastructure Google Cloud EMLO HUB shared services Deepgram Speech recognition pyannote.ai Speaker diarization OpenAI AI provider Google AI AI provider OpenRouter MCP / AI routing Cardcom Credit card processing Morning Invoicing PayPal Payment processing Buyer FAQ Do you train models on customer recordings? No. Customer audio and reports are not used to train public or third-party models. Can enterprise customers request zero-retention processing? Yes. We support zero-retention workflows and customer-specific retention terms for sensitive deployments. How do you handle high-risk voice data? We treat voice recordings and derived emotional indicators as sensitive data, with restricted access, encryption, and purpose-limited processing. How do we request security documents? Contact privacy@emotionlogic.ai or book a demo, and we will route the request through the appropriate review flow. Depending on scope, we may provide summaries, excerpts, or selected materials under NDA. Zero Data Retention·Proprietary Analytics Engine - Not AI·We Never Train on Your Data·Privacy by Design·Security & Assurance·GDPR Compliance Ready