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Choose another country or region to see content specific to your location and shop online. Other country or region 🎁 Buy Plaud Note, get a free extra magnetic case The world's No.1 AI note-taking brand. Plaud Trust Center: Security, Privacy & Compliance Your data privacy & security is our top priority Plaud is built on global security standards with encryption, strict access controls, and global compliance certifications to keep your data secure and private. Global security standards Data residency, sub-processing, and encryption built for enterprise requirements. Regional data centers Data is stored and processed in local, or the most appropriate, regional data center. Plaud currently has data centers in the US, Europe (Frankfurt), Singapore, and Japan. Enterprise-grade LLMs All LLMs used in Plaud have zero training and zero data retention policies, enforced contractually via DPAs. Encryption All data is encrypted using HTTPS/TLS 1.2+ in transit and AES-256 at rest. No training by default Plaud will not train on your data by default — explicit opt-in is required. Access our security & compliance reports Learn More FAQ Where and how does Plaud process users’ data? Plaud has data centers in the following regions: US AWS-West, EU AWS (Frankfurt), Japan AWS, and Singapore AWS. Users outside these regions will have their data processed in the nearest available region by Plaud. When it comes to the LLMs Plaud uses, users in Europe will have EU-hosted, enterprise-grade subprocessors, and the rest of the world will rely on US-hosted LLMs. All data is transferred to the cloud for processing. However, audio and transcription data are not stored in the cloud unless the Cloud Sync feature is enabled by the user. If cloud sync is disabled, all associated data will be deleted from the cloud once it is transferred back to the phone. What user data is processed locally on the device and what data is transferred to the cloud? All data is transferred to the cloud for processing. However, audio and transcription data are not stored in the cloud unless the Cloud Sync feature is enabled by the user. If cloud sync is disabled, all associated data will be deleted from the cloud once it is transferred back to the phone. How can you guarantee that users’ data is never used for training purposes? Plaud does not train on users’ data by default, unless users opt-in manually in their settings. With regards to Plaud’s subprocessors uses enterprise APIs with a zero data retention policy, meaning API providers do not store or reuse customer data for training. These restrictions are explicitly stipulated in our contracts and Data Processing Agreements with all sub-processors, prohibiting any use of customer data for model training beyond the agreed purposes. How does Plaud encrypt data? In Transit: All data is encrypted using HTTPS/TLS 1.2 or above. At Rest: Data is encrypted using AES-256. Can Plaud store data in our own private cloud? At this time, Plaud provides a multi-region cloud-hosted solution that meets the strictest global security & compliance standards, including GDPR,SOC2 Type 2, HIPAA and EN 18031. What models does Plaud use to provide its transcription, summarization, and AI services? For transcription, Plaud uses multiple enterprise-grade models for transcription, including proprietary fine-tuned models, to ensure state-of-the-art accuracy. User data is not used for training these models, unless explictly opted in. What happens if users lose their device? 1. Recordings will be deleted from the device once they are transferred to user’s mobile phone via the Plaud app. 2. Only the Plaud account that the device has binded to can access and decrypt the data. So if users lose their device, no one but the binded account has access to data. Users can also unbind the device remotely with Plaud Support. Data would be deleted from the lost device after the device is unbinded. What is Plaud’s data retention and deletion policy, and how can data be deleted permanently? We retain users’ data only for as long as it is necessary to fulfill the purposes described in the Privacy Policy, primarily to provide our services. Most of data is associated with the user account and is kept for as long as the account remains active. When user deactivates the account, we will take steps to delete or anonymize this data in accordance with applicable laws. In what scenarios, and from where, can Plaud’s personnel access users’ data? Plaud personnel do not routinely access users’ data. Access may occur only in limited, controlled scenarios, such as: When a user explicitly requests technical support that requires investigation of specific data When necessary to diagnose system errors or security incidents When required to comply with applicable laws or valid legal processes Any such access is restricted to authorized personnel, subject to role-based access controls, logging, and internal approval processes. Access is performed only from secured production environments and in accordance with Plaud’s security and confidentiality policies. Can you sign a Data Processing Agreement (DPA)? Plaud’s DPA with Standard Contractual Clauses (SCCs) is automatically incorporated into our Commercial Terms of Service, and can be viewed here. When you accept Plaud Commercial Terms of Service, you also accept our DPA. Fast Shipping Ship out within 1-2 business days Free 30-Day Return No reason needed. Free return shipping & full refund. One-Year Warranty Warranty period subject to local laws Lifetime Customer Support Quick support within 24 hours on working days Before you record, take a moment to let others know and get their okay. Thanks for being mindful of privacy and local laws. Product status: Example product title Regular price $19.99 USD Use this section to provide a concise description of your product's details. Share information about its appearance, materials, colors, sizing options, and manufacturing origin. Highlight its visual appeal, tactile qualities, and unique design features. View Full Details Quick Links Shop DevicesFind Your MatchDevice ComparisonSupport Center Trending Search Note taker Voice recorder Time saving Popular Products Plaud Note Pro $189.00 Plaud NotePin S $179.00 Plaud Note $159.00 Plaud NotePin $159.00