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Build and run your site from ChatGPT, free through November Guides/Policies and safety/Request a data processing agreement Request a data processing agreement Last reviewed on September 8, 2026 Automattic is committed to helping our customers run their sites and online businesses in a manner that complies with the GDPR’s data protection and data transfer laws. One way we are fulfilling our commitment is by providing a Data Processing Agreement, which is a contract that documents Automattic’s compliance with the GDPR requirements that apply to us as a data processor for your site. The Agreement also satisfies the requirement for standard model clauses that govern the transfer of your data to Automattic and its subsidiaries. The Data Processing Agreement is an amendment to our Terms of Service and is available to all WordPress.com site owners. Having a DPA does not change any of our privacy and security practices for site visitors. Everyone using our service gets the same high standards of privacy and security. In this guide Get a data processing agreement When a DPA is useful Have a question? Ask our Support Assistant Back to top Get a data processing agreement If you would like to sign a Data Processing Agreement with us, take the following steps: Visit your WordPress.com account at https://my.wordpress.com/me/account Click on Preferences in the sidebar. Choose the Privacy option. Scroll down to the “Data processing addendum” section. Click the “Request a DPA” button. This will automatically send a DPA to your account’s email address which you can sign and return to privacypolicyupdates@automattic.com for processing. When a DPA is useful The data you share with Automattic, about yourself, is covered by our Privacy Policy, which outlines Automattic’s commitments on handling your data, in line with the GDPR. Some users – mostly businesses – use their site in a way that involves sharing data about other people with Automattic. For example, a site owner might have a store on WordPress.com that collects and stores other people’s names and addresses, and uses that information to ship packages to them. For this type of information, the site owner (usually a business) is acting as a “Data Controller” – under GDPR, if the controller is handling data on EU residents, he or she should have a contract in place that applies to this controlled data and includes some additional commitments, above and beyond our standard policies. This “Data Processing Agreement” is a business to business agreement and is not relevant or needed for the typical free site owner or hobbyists. If you are acting as a data controller in this way or have specific concerns about getting an Agreement to cover your use of WordPress.com please get in touch and we will work with you to help. Was this guide helpful for you? Yay Nay Not quite what you're looking for? Get Help! Get Help Related guides Your WordPress.com site and the GDPR 8 min readUser guidelines 3 min readUS privacy laws and your WordPress.com site 8 min readUnderstand PCI DSS compliance 2 min read In this guide Get a data processing agreement When a DPA is useful Have a question? Ask our Support Assistant Back to top Couldn't find what you needed? Contact us Get answers from our AI assistant, with access to 24/7 expert human support on paid plans. Ask a question in our forum Browse questions and get answers from other experienced users. Copied to clipboard! Have a question? Get in touch WordPress.com Products Websites Blog Newsletter Ecommerce Managed hosting Agency hosting Enterprise hosting Domains Site migration Affiliate program Professional email Features Themes Plugins Patterns AI features Resources AI website builder Latest news Browse blogs Business name generator Logo generator Hire an expert Developer resources Studio Support Support center Guides Courses Forums Contact Remove Subscriptions Company About Careers Partners Press DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English Download our app Download on the App Store Get it on Google Play WordPress.com on Facebook WordPress.com on X (Twitter) WordPress.com on Instagram WordPress.com on YouTube Terms of service Privacy policy © Automattic Inc. 2026 Automattic