Snapshot 22763
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{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "r13jmkhrlnbl",
"impact": "none",
"message": "Our investigation found no ongoing issue, and we’re closing this alert. We apologise for any confusion and appreciate your patience.",
"name": "Some widgets intermittently failing to load",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e10:13\u003c/var\u003e - \u003cvar data-var='time'\u003e10:49\u003c/var\u003e UTC"
},
{
"code": "yx4lh1lx5817",
"impact": "minor",
"message": "The issue affecting some dashboards from not displaying correctly has now been resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.",
"name": "Investigating issues with dashbords displaying blank",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e13:39\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e06:35\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "0r7lpy8szthk",
"impact": "none",
"message": "The issue affecting Dropbox accounts has been resolved, and widgets are loading normally. If you continue to have any issues, please reach out to our team at [email protected], and we'll help further.",
"name": "Issues with Dropbox widgets not loading",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e14:09\u003c/var\u003e - \u003cvar data-var='time'\u003e17:18\u003c/var\u003e UTC"
},
{
"code": "1tj6bdwqmlgq",
"impact": "none",
"message": "Our payment provider has resolved the outage affecting billing and the subscription management API. If you are experiencing any issues with your subscription, please contact our team directly at [email protected] for further assistance.",
"name": "Partial outage affecting subscription management and billing portal",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:22\u003c/var\u003e - \u003cvar data-var='time'\u003e17:50\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "j363gbl4smkg",
"impact": "minor",
"message": "The Campaign Monitor issue has been resolved by their team.",
"name": "Disruption affecting Campaign Monitor",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:32\u003c/var\u003e - \u003cvar data-var='time'\u003e12:34\u003c/var\u003e UTC"
},
{
"code": "0qgqrncndsn3",
"impact": "none",
"message": "The issue affecting SSO sign-in has been resolved. The upstream provider deployed a fix and confirmed recovery, and SSO logins are working normally again (https://status.workos.com/)\n\nAll other platform functionality remained unaffected throughout. If you're still having trouble signing in, please reach out to [email protected].",
"name": "Login issues affecting SSO users",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e08:32\u003c/var\u003e - \u003cvar data-var='time'\u003e10:48\u003c/var\u003e UTC"
},
{
"code": "fqb9sdsqhpjs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Required database restart",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:35\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "lwnyc9zyc245",
"impact": "none",
"message": "The issue affecting legacy dashboards has now been resolved.\n\nThank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].",
"name": "Some legacy dashboards unavailable",
"timestamp": "Jun \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e12:34\u003c/var\u003e - \u003cvar data-var='time'\u003e13:22\u003c/var\u003e UTC"
},
{
"code": "8c5nrl89pc2l",
"impact": "maintenance",
"message": "The maintenance has been completed successfully. Thanks again for your patience!",
"name": "[Scheduled] Essential database maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e10:06\u003c/var\u003e - \u003cvar data-var='time'\u003e10:50\u003c/var\u003e UTC"
},
{
"code": "jxsd3hlpnd4h",
"impact": "major",
"message": "A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.",
"name": "Adding and Editing widgets failing to load the selection screen for some dashboards",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e16:05\u003c/var\u003e - \u003cvar data-var='time'\u003e16:23\u003c/var\u003e UTC"
},
{
"code": "bmkvzmjwbfpw",
"impact": "none",
"message": "Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.",
"name": "Investigating issues with Spreadsheets data sources",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e16:14\u003c/var\u003e - \u003cvar data-var='time'\u003e16:42\u003c/var\u003e UTC"
},
{
"code": "y853jg10242h",
"impact": "major",
"message": "The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.",
"name": "Investigating issues with Shopify",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:53\u003c/var\u003e - \u003cvar data-var='time'\u003e18:40\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "vbz3lrc9k31w",
"impact": "maintenance",
"message": "The maintenance has been completed successfully. Thank you for your patience.\n\nPlease don't hesitate to reach out to our Customer Success team if you encounter any issues, and have a great weekend!",
"name": "[Scheduled] Essential database maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:56\u003c/var\u003e UTC"
},
{
"code": "4v3wqqpmzh3t",
"impact": "none",
"message": "Service incident related to widgets not refreshing is now resolved. \nPlease contact us at [email protected] if you experience any further issues.",
"name": "Issues with widgets not refreshing",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e11:55\u003c/var\u003e - \u003cvar data-var='time'\u003e12:57\u003c/var\u003e UTC"
},
{
"code": "vbqgy2k53tqg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Essential database maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e09:52\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "7z62927wbq6j",
"impact": "none",
"message": "Service incident related to the Klaviyo integration is now resolved. \nPlease contact us at [email protected] if you experience any further issues.",
"name": "Investigating issues with Klaviyo",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e07:47\u003c/var\u003e - \u003cvar data-var='time'\u003e11:06\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "tyrcz4mhxp1q",
"impact": "none",
"message": "Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. \nPlease contact us at [email protected] if you experience any further issues.",
"name": "Identified issues affecting HubSpot, Aircall and Pipedrive refresh times",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:43\u003c/var\u003e - \u003cvar data-var='time'\u003e14:09\u003c/var\u003e UTC"
},
{
"code": "yc9qk3xhp474",
"impact": "maintenance",
"message": "The upgrade has been completed successfully. Thank you for your patience.\n\nIf you see any issues, please reach out to us.",
"name": "[Scheduled] Essential database maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e09:06\u003c/var\u003e - \u003cvar data-var='time'\u003e09:26\u003c/var\u003e UTC"
},
{
"code": "b89ygnjp7d7s",
"impact": "minor",
"message": "We've successfully resolved the underlying issue. Thank you for your patience.",
"name": "Intermittent dashboard/login issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:44\u003c/var\u003e - \u003cvar data-var='time'\u003e14:19\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "f84jbq1wxr49",
"impact": "major",
"message": "The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.",
"name": "MS Teams Snapshots and Notifications",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e19:12\u003c/var\u003e - \u003cvar data-var='time'\u003e20:58\u003c/var\u003e UTC"
},
{
"code": "55v5m28t9fnt",
"impact": "none",
"message": "The incident involving Slack connections has now been resolved. Thank you for your patience. \nPlease contact us at [email protected] if you need any further assistance.",
"name": "Investigating issues with Slack connections",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:23\u003c/var\u003e - \u003cvar data-var='time'\u003e14:55\u003c/var\u003e UTC"
},
{
"code": "1tdh880dwjxr",
"impact": "none",
"message": "The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. \nPlease contact us at [email protected] if you need any further assistance.",
"name": "Widgets Fail to Load on TV Screens",
"timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e16:13\u003c/var\u003e - \u003cvar data-var='time'\u003e16:46\u003c/var\u003e UTC"
},
{
"code": "96vkh8v8rypr",
"impact": "none",
"message": "The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.",
"name": "Investigating issues with new Aircall connections",
"timestamp": "Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:42\u003c/var\u003e - \u003cvar data-var='time'\u003e11:33\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "ljkjsh5xqjh3",
"impact": "none",
"message": "We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections.\n\nThank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.",
"name": "Investigating issues with Airtable connections",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:18\u003c/var\u003e - \u003cvar data-var='time'\u003e15:34\u003c/var\u003e UTC"
},
{
"code": "qngcqrf1wlc8",
"impact": "none",
"message": "This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].",
"name": "Investigating issues with password resets",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:13\u003c/var\u003e - \u003cvar data-var='time'\u003e10:41\u003c/var\u003e UTC"
},
{
"code": "tp6d8wk75bn1",
"impact": "none",
"message": "The issue with Airtable connections has been resolved. If you run into any further issues, please don't hesitate to get in touch.",
"name": "Investigating issues with Airtable connections",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e07:52\u003c/var\u003e - \u003cvar data-var='time'\u003e10:03\u003c/var\u003e UTC"
},
{
"code": "scn7p07l8vws",
"impact": "none",
"message": "The incident related to login issues is now resolved. Thank you for your patience. \nPlease contact us at [email protected] if you need any further assistance.",
"name": "Issues logging into Geckoboard",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e17:06\u003c/var\u003e - \u003cvar data-var='time'\u003e17:32\u003c/var\u003e UTC"
},
{
"code": "1vwk3zzh11n8",
"impact": "none",
"message": "The issue with Airtable connections has been resolved. We’ve been monitoring closely, and all systems remain stable. If you experience any further issues, please don’t hesitate to reach out.",
"name": "Investigating issues with Airtable",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e09:44\u003c/var\u003e - \u003cvar data-var='time'\u003e12:05\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "rl229p0s2qx0",
"impact": "critical",
"message": "We have resolved the issue that was preventing the app from loading for some users. If you are experiencing any additional issues, please reach out to our Support team at [email protected].",
"name": "Geckoboard app failing to load",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e17:21\u003c/var\u003e - \u003cvar data-var='time'\u003e20:33\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "y70bl8vk3nyb",
"impact": "major",
"message": "The earlier outage affecting our cloud provider should be fully resolved, and all systems are back to normal. We're sorry for the disruption to your day. We’ll continue monitoring closely, but if you notice anything unusual, please don't hesitate to get in touch.",
"name": "Issues with Geckoboard integrations",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:20\u003c/var\u003e - \u003cvar data-var='time'\u003e12:03\u003c/var\u003e UTC"
},
{
"code": "frm54dcx12r2",
"impact": "none",
"message": "This issue has now been resolved. The expired TLS certificate on the ProfitWell side has been updated, and our integration is functioning normally again. Please don’t hesitate to reach out if you still notice issues.",
"name": "Identified issues with ProfitWell",
"timestamp": "Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:45\u003c/var\u003e - \u003cvar data-var='time'\u003e11:25\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}