Snapshot 22894
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"components": [
"0g7341ps4kry",
"00fg758th496",
"j9q479j7g3sl",
"ss4cw0wbp5gw",
"1qtg4zb7x2js",
"dn097g4c787j",
"kyxxtcs5h4j8",
"zscc852yvmyq",
"45819z9662z0"
],
"created_at": "2020-06-11T18:03:36.601-07:00",
"description": null,
"group_id": null,
"id": "y6kcj12c80t2",
"name": "Global Services",
"page_id": "jxb4w0vdl2tv",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2020-06-11T19:16:47.708-07:00"
},
{
"components": [
"h308q93lyv4x",
"kpzvvvwj2ncj",
"bqjwzj2hdx6p",
"qwvrk498jr5z",
"xtllhyzhh0xv",
"d0z9h8ypcf4x",
"ygs88s02yc7n",
"46nh3138jpq9",
"33b11scnk2zb",
"15fjxbwq1bcw",
"hrzcc1ps0g60",
"tmy6yn1yvfk7",
"v54gsd1ywf92",
"88g4h9gzqj2k",
"ldlkfjhtlxqc",
"7ysw48jr33qq",
"b1zh695c8tq8",
"56lqm25vmylp",
"2c1xt60h92vt",
"6bkh7mqrwkl8",
"txr0bpxzhv2w"
],
"created_at": "2020-06-11T18:04:21.803-07:00",
"description": null,
"group_id": null,
"id": "67w6c3hq3s3g",
"name": "Company Level Tools",
"page_id": "jxb4w0vdl2tv",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2022-10-12T10:05:32.883-07:00"
},
{
"components": [
"5n55qn94mlsb",
"qk8y9sf46f83",
"wkfd4sykkbly",
"d534xqp1f3th",
"1cd3r6xfpg2v",
"s150jfwxpkzd",
"39379051lnwz",
"dq4ftbf3rjy0",
"xb9vrw6g205y",
"1k9f8qpj7kx1",
"sch0k97y9sqc",
"vmn89kdd1mkw",
"z7xpwcg9521g",
"dkftq9rqvvpp",
"y0zm1grt86ry",
"sdczdm1m7zh9",
"x4fbpb8wq23c",
"x0vjfjm8lk0d",
"kbcybk72rd0f",
"w78ncpjp22g0",
"qv4zvvbnh76z",
"bls1bxxflxp7",
"4hw8ctc18vvf",
"v11nb3p520h8",
"psf41dqtm738",
"jsncxzz3ny4z",
"g18swvdm131q",
"s4gmmh1yqc0k",
"r5mcv5g7cq6k",
"nqmwrrk468tz",
"mmznbh4ny42n",
"8m15zgtsnghk",
"vxr5fxvdz8mn",
"1dfr4yd25445",
"yzf2yp4ypz55",
"0qj13x72zflj",
"qd3jjyhhs0hz",
"vlyn84wsyllx",
"hg8hg3p629fw",
"bkrybg8rn901",
"0m4jkfq8c9sb",
"q8q7j601stf8",
"ygt73l1lftjs"
],
"created_at": "2020-06-11T18:05:19.535-07:00",
"description": null,
"group_id": null,
"id": "dh25415f25db",
"name": "Project Level Tools",
"page_id": "jxb4w0vdl2tv",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2022-10-12T10:05:32.899-07:00"
},
{
"components": [
"wlp16pn362ws",
"38bph806wz0m",
"x6zxhdvxvn1q",
"wzp6hclg6myq",
"rwx4w142pt3l",
"bsl2f0mb9y64",
"t6d0kwqpq3kp",
"30w8s4bs11xk"
],
"created_at": "2022-03-03T10:16:28.902-08:00",
"description": null,
"group_id": null,
"id": "r4f27htxhsnt",
"name": "Integrations and Applications",
"page_id": "jxb4w0vdl2tv",
"position": 4,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-04-24T12:02:37.529-07:00"
},
{
"components": [
"jb5m60d4rfjk",
"4bczwmswwqfd",
"b2prpv38rx7w",
"rjkmdgpgtkzb",
"r0skhctrjhql",
"pwl6pgmfg91y",
"zq5d9dy15mrd",
"vspzthck5jp7"
],
"created_at": "2024-04-24T11:52:12.304-07:00",
"description": null,
"group_id": null,
"id": "hflmn37rrspb",
"name": "Estimating Platform",
"page_id": "jxb4w0vdl2tv",
"position": 5,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-04-24T12:02:37.541-07:00"
},
{
"components": [
"lbnrn4713yld",
"5rgw6ldrg3y7",
"9tt4g5qhgnfr",
"49f1s7p7l772",
"s3yczmtg9xz3",
"85632d5qp9gj",
"9x73g2q7j7rx"
],
"created_at": "2020-06-11T18:53:56.686-07:00",
"description": null,
"group_id": null,
"id": "kbz17rpvxgpc",
"name": "Procore Owners Platform",
"page_id": "jxb4w0vdl2tv",
"position": 6,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-04-24T12:02:37.551-07:00"
},
{
"components": [
"lhvddxr0zs0p",
"wr6jv2xsk094",
"w27bgkp4zlrp",
"7zxtrrgk7qp0",
"6ynzn4jrttj3",
"st6w338kqh0s",
"j3x99cq2t44n",
"j05kt6w44d9c",
"mqzbpyklj1qw",
"bvpt96p56w1g",
"mq62ndvrw989",
"h1kwjn8nk63p"
],
"created_at": "2022-10-12T10:05:09.644-07:00",
"description": null,
"group_id": null,
"id": "n6gs311pp1bg",
"name": "Resource Management Platform",
"page_id": "jxb4w0vdl2tv",
"position": 7,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-04-24T12:02:37.562-07:00"
},
{
"components": [
"l9zld1fpwx2r",
"dt4j7kcbkby3",
"47gjht5rzqch",
"944dgf517gm9"
],
"created_at": "2018-08-23T13:52:06.493-07:00",
"description": null,
"group_id": null,
"id": "8h14bryl225b",
"name": "Sandbox Environments and API",
"page_id": "jxb4w0vdl2tv",
"position": 8,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-04-25T08:00:17.512-07:00"
},
{
"components": [
"chgfjnzm85jm",
"cg102h35m1nq",
"24gr581jhhr5",
"yf8xtpjjrrt9",
"d1yqjdjfddnv",
"vs0tz54szfv2",
"lln5h84rjqnr",
"hdvhy48wx9v1",
"4ff6qnpch28d",
"m6gmjyy7fzf4",
"gbsh5jqqbg0y",
"tqq8367dhs0p",
"qvvqk4rjw6gf",
"31z5qh0vf4zd",
"vcp630tplhqb"
],
"created_at": "2018-09-10T14:22:23.087-07:00",
"description": null,
"group_id": null,
"id": "ccjt9vf1j413",
"name": "Company ERP Integrations",
"page_id": "jxb4w0vdl2tv",
"position": 9,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-04-24T12:02:27.811-07:00"
},
{
"components": [
"zb6gpcddllkk",
"177hy5lf72dz",
"d3ydm9qq6v3t",
"txz7c69c6kvt",
"mtp0cq1qvhmb",
"0448v7pnff7q",
"17y8ljr0wzp1",
"wvjcjdl7808y",
"hm8dzph18t09",
"kd1v44pjzht8",
"n1h6jc3yqzx7",
"z2ywxck7f0l1"
],
"created_at": "2020-06-11T18:10:51.025-07:00",
"description": null,
"group_id": null,
"id": "6fq9yp707lmr",
"name": "Supporting Platforms",
"page_id": "jxb4w0vdl2tv",
"position": 10,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-23T09:32:17.334-08:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2018-08-16T08:01:33.723-07:00",
"description": null,
"group_id": "8h14bryl225b",
"id": "dt4j7kcbkby3",
"name": "Monthly Sandbox",
"page_id": "jxb4w0vdl2tv",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-28T14:57:36.614-07:00"
}
],
"created_at": "2026-09-30T06:09:22.550-07:00",
"id": "rjmpdtvwx22h",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "dt4j7kcbkby3",
"name": "Sandbox Environments and API - Monthly Sandbox",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Procore is moving outbound traffic from our sandbox environment behind centralized egress infrastructure, which changes the public source IP addresses that Procore-originated connections come from. \n\nThere is no change to inbound access, URLs, endpoints, or credentials, and no expected downtime. Customers who allow-list Procore's legacy static egress IPs on their side (ERP connectors, web-hook receivers, or other integrations) may see those connections fail until the new addresses are permitted; domain-based allow-listing is recommended instead of IP allow-listing.\n\nMore information is available here: https://v2.support.procore.com/faq-which-domains-do-we-add-to-our-networks-allowed-list-to-ensure-access-to-procore",
"created_at": "2026-09-30T06:09:22.657-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-30T06:09:22.657-07:00",
"id": "ltw2bhlh01wz",
"incident_id": "rjmpdtvwx22h",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-30T06:09:22.657-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Monthly Sandbox IP Cutover",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-10-27T00:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": null,
"scheduled_until": "2026-10-27T04:00:00.000-07:00",
"shortlink": "https://stspg.io/0s0lgr802hj0",
"started_at": "2026-09-30T06:09:22.537-07:00",
"status": "scheduled",
"updated_at": "2026-09-30T06:09:22.661-07:00"
},
{
"components": [],
"created_at": "2026-09-16T02:33:52.652-07:00",
"id": "z7nxxcb5b4n4",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": null,
"body": "This incident has been resolved, teams continue to work through a small backlog of requests. Thank you for your patience during this incident.",
"created_at": "2026-09-16T09:20:03.647-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-16T09:20:03.647-07:00",
"id": "fph4d8t633d2",
"incident_id": "z7nxxcb5b4n4",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-16T09:20:03.647-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "All Procore Support channels (phone, chat, and email) are back up and fully operational following the earlier third-party outage. Please note that response times may be delayed as our team works through the backlog of incoming requests chronologically Thank you for your continued patience.",
"created_at": "2026-09-16T06:56:09.843-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-16T06:56:09.843-07:00",
"id": "5lztr5f4ztrr",
"incident_id": "z7nxxcb5b4n4",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-16T06:56:09.843-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "We are aware of a third-party issue intermittently impacting our Procore Customer Support teams ability to successfully connect to customer calls or chats. \n\nAdditionally, customer support calls or chats may also be disconnected during response. Thank you for your patience as we await third-party resolution.",
"created_at": "2026-09-16T02:33:52.695-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-16T02:33:52.695-07:00",
"id": "0z6p1tfd8pd0",
"incident_id": "z7nxxcb5b4n4",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-16T02:33:52.695-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-09-16T06:56:09.843-07:00",
"name": "Third party degradation impacting Procore Customer Support",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-16T09:20:03.647-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/slfbsrbv6r8p",
"started_at": "2026-09-16T02:33:52.646-07:00",
"status": "resolved",
"updated_at": "2026-09-16T09:20:03.665-07:00"
},
{
"components": [
{
"created_at": "2013-09-20T09:19:44.711-07:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "0g7341ps4kry",
"name": "Emails - Inbound",
"page_id": "jxb4w0vdl2tv",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-12T15:00:07.665-07:00"
},
{
"created_at": "2013-09-20T09:24:47.381-07:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "00fg758th496",
"name": "Emails - Outbound",
"page_id": "jxb4w0vdl2tv",
"position": 2,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-12T15:00:07.806-07:00"
},
{
"created_at": "2013-09-20T10:20:19.616-07:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "j9q479j7g3sl",
"name": "File Uploads",
"page_id": "jxb4w0vdl2tv",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-12T15:00:07.875-07:00"
},
{
"created_at": "2013-09-20T10:20:27.992-07:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "ss4cw0wbp5gw",
"name": "File Downloads",
"page_id": "jxb4w0vdl2tv",
"position": 4,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-12T15:00:07.926-07:00"
},
{
"created_at": "2018-06-05T16:56:04.425-07:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "1qtg4zb7x2js",
"name": "Login",
"page_id": "jxb4w0vdl2tv",
"position": 5,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-12T15:00:08.031-07:00"
},
{
"created_at": "2013-09-20T09:24:56.391-07:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "dn097g4c787j",
"name": "PDF Generation",
"page_id": "jxb4w0vdl2tv",
"position": 6,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-12T15:00:08.144-07:00"
},
{
"created_at": "2018-11-05T08:53:14.138-08:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "zscc852yvmyq",
"name": "Search",
"page_id": "jxb4w0vdl2tv",
"position": 9,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-12T15:00:08.227-07:00"
},
{
"created_at": "2013-09-20T09:19:44.696-07:00",
"description": null,
"group_id": "y6kcj12c80t2",
"id": "45819z9662z0",
"name": "Web Interface",
"page_id": "jxb4w0vdl2tv",
"position": 10,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-21T09:28:30.247-07:00"
}
],
"created_at": "2026-08-31T12:17:17.744-07:00",
"id": "fvv1b652sx58",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "0g7341ps4kry",
"name": "Global Services - Emails - Inbound",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "00fg758th496",
"name": "Global Services - Emails - Outbound",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j9q479j7g3sl",
"name": "Global Services - File Uploads",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "ss4cw0wbp5gw",
"name": "Global Services - File Downloads",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1qtg4zb7x2js",
"name": "Global Services - Login",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "dn097g4c787j",
"name": "Global Services - PDF Generation",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "zscc852yvmyq",
"name": "Global Services - Search",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "45819z9662z0",
"name": "Global Services - Web Interface",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-09-12T15:00:08.528-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-12T15:00:08.528-07:00",
"id": "ly2crrx73d2r",
"incident_id": "fvv1b652sx58",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-12T15:00:08.528-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "0g7341ps4kry",
"name": "Global Services - Emails - Inbound",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "00fg758th496",
"name": "Global Services - Emails - Outbound",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j9q479j7g3sl",
"name": "Global Services - File Uploads",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "ss4cw0wbp5gw",
"name": "Global Services - File Downloads",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1qtg4zb7x2js",
"name": "Global Services - Login",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "dn097g4c787j",
"name": "Global Services - PDF Generation",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "zscc852yvmyq",
"name": "Global Services - Search",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "45819z9662z0",
"name": "Global Services - Web Interface",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-12T12:00:09.029-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-12T12:00:09.029-07:00",
"id": "dk27ftlfl7f4",
"incident_id": "fvv1b652sx58",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-12T12:00:09.029-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-09-12T11:00:07.466-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-12T11:00:07.466-07:00",
"id": "nm3y56c3bnbz",
"incident_id": "fvv1b652sx58",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-12T11:00:07.466-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "0g7341ps4kry",
"name": "Global Services - Emails - Inbound",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "00fg758th496",
"name": "Global Services - Emails - Outbound",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j9q479j7g3sl",
"name": "Global Services - File Uploads",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "ss4cw0wbp5gw",
"name": "Global Services - File Downloads",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1qtg4zb7x2js",
"name": "Global Services - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "dn097g4c787j",
"name": "Global Services - PDF Generation",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "zscc852yvmyq",
"name": "Global Services - Search",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "45819z9662z0",
"name": "Global Services - Web Interface",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-08-31T12:20:48.185-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-31T12:20:48.185-07:00",
"id": "fdwtkscc2hg5",
"incident_id": "fvv1b652sx58",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-31T12:20:48.185-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "0g7341ps4kry",
"name": "Global Services - Emails - Inbound",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "00fg758th496",
"name": "Global Services - Emails - Outbound",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j9q479j7g3sl",
"name": "Global Services - File Uploads",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "ss4cw0wbp5gw",
"name": "Global Services - File Downloads",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1qtg4zb7x2js",
"name": "Global Services - Login",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "dn097g4c787j",
"name": "Global Services - PDF Generation",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "zscc852yvmyq",
"name": "Global Services - Search",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "45819z9662z0",
"name": "Global Services - Web Interface",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We would like to inform you that scheduled maintenance will take place on Saturday, 12 September 2026 between 12:00 PM and 3:00 PM Pacific (Saturday, 12 September 2026 between 19:00 and 22:00 UTC). During this maintenance window, the Procore web application will be unavailable. Mobile applications may still be used in offline mode during this time. \n\nThis planned upgrade is part of our ongoing commitment to enhancing the reliability and performance of the Procore platform. We appreciate your patience and continued support as we work to serve you better.",
"created_at": "2026-08-31T12:17:17.839-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-31T12:17:17.839-07:00",
"id": "33jvzvs8fgpf",
"incident_id": "fvv1b652sx58",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-31T12:20:37.240-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Procore Web Application Downtime",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-12T15:00:08.528-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-09-12T12:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-09-12T11:00:08.666-07:00",
"scheduled_until": "2026-09-12T15:00:00.000-07:00",
"shortlink": "https://stspg.io/qm5r6grf78dz",
"started_at": "2026-08-31T12:17:17.717-07:00",
"status": "completed",
"updated_at": "2026-09-12T15:00:08.652-07:00"
},
{
"components": [
{
"created_at": "2022-09-26T06:41:38.745-07:00",
"description": null,
"group_id": "67w6c3hq3s3g",
"id": "qwvrk498jr5z",
"name": "Bid Board",
"page_id": "jxb4w0vdl2tv",
"position": 4,
"showcase": false,
"start_date": "2022-09-26T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-12T09:00:07.279-07:00"
},
{
"created_at": "2022-01-31T11:07:51.425-08:00",
"description": null,
"group_id": "67w6c3hq3s3g",
"id": "xtllhyzhh0xv",
"name": "Cost Catalog",
"page_id": "jxb4w0vdl2tv",
"position": 5,
"showcase": false,
"start_date": "2022-01-31T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-14T10:48:50.623-07:00"
},
{
"created_at": "2022-01-31T11:08:12.148-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "4hw8ctc18vvf",
"name": "Estimating",
"page_id": "jxb4w0vdl2tv",
"position": 24,
"showcase": false,
"start_date": "2022-01-31T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-12T09:00:07.371-07:00"
}
],
"created_at": "2026-08-31T06:27:25.174-07:00",
"id": "71zvxp3hflhj",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "qwvrk498jr5z",
"name": "Company Level Tools - Bid Board",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "xtllhyzhh0xv",
"name": "Company Level Tools - Cost Catalog",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4hw8ctc18vvf",
"name": "Project Level Tools - Estimating",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-09-12T09:00:07.506-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-12T09:00:07.506-07:00",
"id": "srcshdphk4kt",
"incident_id": "71zvxp3hflhj",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-12T09:00:07.506-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "qwvrk498jr5z",
"name": "Company Level Tools - Bid Board",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "xtllhyzhh0xv",
"name": "Company Level Tools - Cost Catalog",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4hw8ctc18vvf",
"name": "Project Level Tools - Estimating",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-12T07:00:08.872-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-12T07:00:08.872-07:00",
"id": "x3hkttlrl5j7",
"incident_id": "71zvxp3hflhj",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-12T07:00:08.872-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-09-12T06:00:15.037-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-12T06:00:15.037-07:00",
"id": "yr37g9p1gyxf",
"incident_id": "71zvxp3hflhj",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-12T06:00:15.037-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "qwvrk498jr5z",
"name": "Company Level Tools - Bid Board",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "xtllhyzhh0xv",
"name": "Company Level Tools - Cost Catalog",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4hw8ctc18vvf",
"name": "Project Level Tools - Estimating",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Please be advised that scheduled maintenance will take place from Saturday, 12 September 2026 at 7:00 AM to Saturday, 12 September 2026 at 9:00 AM Pacific (Saturday, September 12, 2026, 14:00–16:00 UTC). During this maintenance window, Company level Bid Board, Cost Catalog, and Project level Estimating will be unavailable.\n\nThis planned upgrade is part of our ongoing commitment to enhancing the reliability and performance of the Procore platform. We appreciate your patience and continued support as we work to serve you better.",
"created_at": "2026-08-31T06:27:25.266-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-31T06:27:25.266-07:00",
"id": "x4d38g2jbly0",
"incident_id": "71zvxp3hflhj",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-10T07:43:47.451-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Estimating Maintenance",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-12T09:00:07.506-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-09-12T07:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-09-12T06:00:15.272-07:00",
"scheduled_until": "2026-09-12T09:00:00.000-07:00",
"shortlink": "https://stspg.io/bjj94pd3nlyk",
"started_at": "2026-08-31T06:27:25.152-07:00",
"status": "completed",
"updated_at": "2026-09-12T09:00:07.548-07:00"
},
{
"components": [
{
"created_at": "2016-03-04T10:48:38.945-08:00",
"description": null,
"group_id": "67w6c3hq3s3g",
"id": "15fjxbwq1bcw",
"name": "Documents",
"page_id": "jxb4w0vdl2tv",
"position": 10,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-09T00:39:47.046-07:00"
},
{
"created_at": "2016-03-04T10:44:47.475-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "x0vjfjm8lk0d",
"name": "Documents",
"page_id": "jxb4w0vdl2tv",
"position": 19,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-09T00:39:47.067-07:00"
}
],
"created_at": "2026-09-09T00:09:37.771-07:00",
"id": "r1pgb5xzhlb2",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "15fjxbwq1bcw",
"name": "Company Level Tools - Documents",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "x0vjfjm8lk0d",
"name": "Project Level Tools - Documents",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Documents tool. This incident is resolved.",
"created_at": "2026-09-09T00:39:47.099-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-09T00:39:47.099-07:00",
"id": "2c4b2b70r0ld",
"incident_id": "r1pgb5xzhlb2",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-09T00:39:47.099-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "15fjxbwq1bcw",
"name": "Company Level Tools - Documents",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "x0vjfjm8lk0d",
"name": "Project Level Tools - Documents",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Documents tool. We are actively working towards a solution.\n\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-09-09T00:30:40.309-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-09T00:30:40.309-07:00",
"id": "57qlmkhd8dd7",
"incident_id": "r1pgb5xzhlb2",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-09T00:30:40.309-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "15fjxbwq1bcw",
"name": "Company Level Tools - Documents",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "x0vjfjm8lk0d",
"name": "Project Level Tools - Documents",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Our engineering team is investigating issues with accessing the Documents tool affecting some customers. We are actively working towards a solution.\n\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-09-09T00:09:37.891-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-09T00:09:37.891-07:00",
"id": "m41gg2wprs3w",
"incident_id": "r1pgb5xzhlb2",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-09T00:09:37.891-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Intermittent Errors in Documents Tool",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-09T00:39:47.099-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/z5tyzbhslb68",
"started_at": "2026-09-09T00:09:37.755-07:00",
"status": "resolved",
"updated_at": "2026-09-09T00:39:47.113-07:00"
},
{
"components": [
{
"created_at": "2016-03-04T10:43:16.923-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "y0zm1grt86ry",
"name": "Daily Log",
"page_id": "jxb4w0vdl2tv",
"position": 16,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-01T08:04:26.290-07:00"
}
],
"created_at": "2026-09-01T08:01:08.570-07:00",
"id": "hnww8p61mb0l",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "y0zm1grt86ry",
"name": "Project Level Tools - Daily Log",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "During the incident, some users may have experienced a blank white page when accessing the project Daily Log tool. Our engineering team has restored normal functionality, this incident has been resolved.",
"created_at": "2026-09-01T09:22:09.135-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-01T09:22:09.135-07:00",
"id": "ty6zhfkz43xm",
"incident_id": "hnww8p61mb0l",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T09:22:09.135-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y0zm1grt86ry",
"name": "Project Level Tools - Daily Log",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "Our engineering team has implemented a solution to remediate the issue causing some users to see a blank white screen when attempting to access the Daily Log tool. We are monitoring the situation to ensure a complete resolution.\n\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-09-01T08:04:26.326-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T08:04:26.326-07:00",
"id": "m5jdcqxsjdll",
"incident_id": "hnww8p61mb0l",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T08:04:26.326-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "y0zm1grt86ry",
"name": "Project Level Tools - Daily Log",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Our engineering team is investigating intermittent errors affecting some customers when loading the Daily Log. We are actively working towards a solution.\n\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-09-01T08:01:08.665-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T08:01:08.665-07:00",
"id": "vr0wv5k7xm1b",
"incident_id": "hnww8p61mb0l",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T08:01:08.665-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-09-01T08:04:26.326-07:00",
"name": "Daily Log - Service Disruption",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-01T09:22:09.135-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/hx6cq6ff2zy8",
"started_at": "2026-09-01T08:01:08.559-07:00",
"status": "resolved",
"updated_at": "2026-09-01T09:22:09.152-07:00"
},
{
"components": [
{
"created_at": "2024-05-15T08:07:45.441-07:00",
"description": null,
"group_id": "dh25415f25db",
"id": "sch0k97y9sqc",
"name": "Conversations",
"page_id": "jxb4w0vdl2tv",
"position": 11,
"showcase": false,
"start_date": "2024-05-15T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-08-26T22:58:42.598-07:00"
}
],
"created_at": "2026-08-26T22:12:07.613-07:00",
"id": "0vfms5wtcm5r",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "sch0k97y9sqc",
"name": "Project Level Tools - Conversations",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "During the incident, users experienced errors in the Conversations tool. Our engineering team has confirmed that our third-party vendor has restored normal functionality, this incident has been resolved.",
"created_at": "2026-08-26T23:29:20.674-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-26T23:29:20.674-07:00",
"id": "h7tg48t5yhj2",
"incident_id": "0vfms5wtcm5r",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-26T23:29:20.674-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "sch0k97y9sqc",
"name": "Project Level Tools - Conversations",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Our third party vendor has implemented a solution and we have verified access to the Conversations tool has been restored. We are monitoring the situation to ensure a complete resolution.\n\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-08-26T22:58:42.641-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-26T22:58:42.641-07:00",
"id": "ywkgb9rgm84w",
"incident_id": "0vfms5wtcm5r",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-26T22:58:42.641-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "sch0k97y9sqc",
"name": "Project Level Tools - Conversations",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "Our engineering team has identified the cause of elevated errors affecting some customers when using the Conversations tool, which has been traced to an issue with a third-party vendor. Additional updates will be provided as new information becomes available.",
"created_at": "2026-08-26T22:40:57.031-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-26T22:40:57.031-07:00",
"id": "2ffn521trg7q",
"incident_id": "0vfms5wtcm5r",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-26T22:40:57.031-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "sch0k97y9sqc",
"name": "Project Level Tools - Conversations",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Our engineering team is investigating intermittent errors affecting some customers when using the Conversations tool. We are actively working towards a solution.\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-08-26T22:12:07.723-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-26T22:12:07.723-07:00",
"id": "wpmpn9lg76ms",
"incident_id": "0vfms5wtcm5r",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-26T22:12:07.723-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-08-26T22:58:42.641-07:00",
"name": "Intermittent Errors in Conversations Tool",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-26T23:29:20.674-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/w9xhbkmx2p51",
"started_at": "2026-08-26T22:12:07.602-07:00",
"status": "resolved",
"updated_at": "2026-08-26T23:29:20.693-07:00"
},
{
"components": [
{
"created_at": "2022-09-26T06:41:38.745-07:00",
"description": null,
"group_id": "67w6c3hq3s3g",
"id": "qwvrk498jr5z",
"name": "Bid Board",
"page_id": "jxb4w0vdl2tv",
"position": 4,
"showcase": false,
"start_date": "2022-09-26T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-12T09:00:07.279-07:00"
},
{
"created_at": "2022-01-31T11:07:51.425-08:00",
"description": null,
"group_id": "67w6c3hq3s3g",
"id": "xtllhyzhh0xv",
"name": "Cost Catalog",
"page_id": "jxb4w0vdl2tv",
"position": 5,
"showcase": false,
"start_date": "2022-01-31T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-14T10:48:50.623-07:00"
},
{
"created_at": "2024-04-24T11:53:52.605-07:00",
"description": null,
"group_id": "hflmn37rrspb",
"id": "r0skhctrjhql",
"name": "Estimating",
"page_id": "jxb4w0vdl2tv",
"position": 5,
"showcase": false,
"start_date": "2024-04-24T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-08-15T13:00:10.757-07:00"
}
],
"created_at": "2026-08-06T11:31:14.563-07:00",
"id": "r19t54srl2c3",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "qwvrk498jr5z",
"name": "Company Level Tools - Bid Board",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "xtllhyzhh0xv",
"name": "Company Level Tools - Cost Catalog",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "r0skhctrjhql",
"name": "Estimating Platform - Estimating",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-08-15T13:00:10.954-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-15T13:00:10.954-07:00",
"id": "yk08pplftwtn",
"incident_id": "r19t54srl2c3",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-15T13:00:10.954-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "qwvrk498jr5z",
"name": "Company Level Tools - Bid Board",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "xtllhyzhh0xv",
"name": "Company Level Tools - Cost Catalog",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "r0skhctrjhql",
"name": "Estimating Platform - Estimating",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-08-15T11:00:07.372-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-15T11:00:07.372-07:00",
"id": "7rhqb2q3nbr8",
"incident_id": "r19t54srl2c3",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-15T11:00:07.372-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-08-15T10:00:07.851-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-15T10:00:07.851-07:00",
"id": "x2sx67952x7v",
"incident_id": "r19t54srl2c3",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-15T10:00:07.851-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "qwvrk498jr5z",
"name": "Company Level Tools - Bid Board",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "xtllhyzhh0xv",
"name": "Company Level Tools - Cost Catalog",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "r0skhctrjhql",
"name": "Estimating Platform - Estimating",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will perform scheduled maintenance to improve platform performance and reliability. During this maintenance window, users may experience brief service interruptions or temporarily slower response times for Estimating, Bid Board and Cost Catalog",
"created_at": "2026-08-06T11:31:14.653-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-06T11:31:14.653-07:00",
"id": "h15gh9tttpry",
"incident_id": "r19t54srl2c3",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-06T11:31:14.653-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Estimating Maintenance",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-15T13:00:10.954-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-08-15T11:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-08-15T10:00:07.998-07:00",
"scheduled_until": "2026-08-15T13:00:00.000-07:00",
"shortlink": "https://stspg.io/9s9x2gl8x1ff",
"started_at": "2026-08-06T11:31:14.543-07:00",
"status": "completed",
"updated_at": "2026-08-15T13:00:11.057-07:00"
},
{
"components": [
{
"created_at": "2016-03-04T10:38:57.393-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "xb9vrw6g205y",
"name": "Commitments",
"page_id": "jxb4w0vdl2tv",
"position": 9,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-10T14:01:17.968-07:00"
},
{
"created_at": "2016-03-04T10:42:48.306-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "mmznbh4ny42n",
"name": "Meetings",
"page_id": "jxb4w0vdl2tv",
"position": 32,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-10T14:01:17.986-07:00"
},
{
"created_at": "2016-03-04T10:41:33.054-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "1dfr4yd25445",
"name": "Observations",
"page_id": "jxb4w0vdl2tv",
"position": 35,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-10T14:01:18.002-07:00"
},
{
"created_at": "2016-03-04T10:39:39.129-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "vlyn84wsyllx",
"name": "RFIs",
"page_id": "jxb4w0vdl2tv",
"position": 39,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-10T14:01:18.018-07:00"
},
{
"created_at": "2016-03-04T10:39:55.825-08:00",
"description": null,
"group_id": "dh25415f25db",
"id": "0m4jkfq8c9sb",
"name": "Submittals",
"page_id": "jxb4w0vdl2tv",
"position": 42,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-28T13:49:11.381-07:00"
}
],
"created_at": "2026-08-10T13:40:49.343-07:00",
"id": "04wf37ykxjzn",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "xb9vrw6g205y",
"name": "Project Level Tools - Commitments",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "mmznbh4ny42n",
"name": "Project Level Tools - Meetings",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1dfr4yd25445",
"name": "Project Level Tools - Observations",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "vlyn84wsyllx",
"name": "Project Level Tools - RFIs",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "0m4jkfq8c9sb",
"name": "Project Level Tools - Submittals",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The issue with reviewing or creating PDFs has been resolved.",
"created_at": "2026-08-10T16:29:44.947-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-10T16:29:44.947-07:00",
"id": "k91r5lns2pqc",
"incident_id": "04wf37ykxjzn",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-10T16:29:44.947-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "xb9vrw6g205y",
"name": "Project Level Tools - Commitments",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "mmznbh4ny42n",
"name": "Project Level Tools - Meetings",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "1dfr4yd25445",
"name": "Project Level Tools - Observations",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "vlyn84wsyllx",
"name": "Project Level Tools - RFIs",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "0m4jkfq8c9sb",
"name": "Project Level Tools - Submittals",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when viewing or generating PDFs. We are monitoring the situation to ensure a complete resolution.\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-08-10T14:01:18.073-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-10T14:01:18.073-07:00",
"id": "jqj47srh6x41",
"incident_id": "04wf37ykxjzn",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-10T14:01:18.073-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "xb9vrw6g205y",
"name": "Project Level Tools - Commitments",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "mmznbh4ny42n",
"name": "Project Level Tools - Meetings",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "1dfr4yd25445",
"name": "Project Level Tools - Observations",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "vlyn84wsyllx",
"name": "Project Level Tools - RFIs",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "0m4jkfq8c9sb",
"name": "Project Level Tools - Submittals",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Our engineering team is investigating issues with viewing and generating PDFs across multiple areas of the platform. We are actively working towards a solution.\nAdditional updates will be provided as new information becomes available.",
"created_at": "2026-08-10T13:40:49.479-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-10T13:40:49.479-07:00",
"id": "95s5zyj8prn1",
"incident_id": "04wf37ykxjzn",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-10T13:40:49.479-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-08-10T14:01:18.073-07:00",
"name": "PDF viewing and generation — service disruption",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-10T16:29:44.947-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/7l2h52b0d9x3",
"started_at": "2026-08-10T13:40:49.326-07:00",
"status": "resolved",
"updated_at": "2026-08-10T16:29:44.969-07:00"
},
{
"components": [],
"created_at": "2026-08-07T15:04:50.000-07:00",
"id": "p7bkmx35tgvy",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "The issue identified with Datagrid has been resolved.",
"created_at": "2026-08-07T15:23:00.690-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-07T15:23:00.690-07:00",
"id": "mz6dp19vbt2g",
"incident_id": "p7bkmx35tgvy",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-07T15:23:00.690-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "We are continuing to investigate this issue.",
"created_at": "2026-08-07T15:21:39.196-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-07T15:21:39.196-07:00",
"id": "47d9kr43n59t",
"incident_id": "p7bkmx35tgvy",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-07T15:21:39.196-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "We are aware of an issue affecting Datagrid, which is currently unavailable. Users attempting to access Datagrid may find it unresponsive or stuck on a loading screen. The cause has been identified and a fix is actively being deployed.\n\nWe will provide an update as soon as service is restored. Thank you for your patience.",
"created_at": "2026-08-07T15:04:50.840-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-08-07T15:04:50.000-07:00",
"id": "7r304014tfll",
"incident_id": "p7bkmx35tgvy",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-07T15:21:31.057-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Datagrid Instability",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-07T15:23:00.690-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/sf7kfqvyyzw0",
"started_at": "2026-08-07T15:04:50.000-07:00",
"status": "resolved",
"updated_at": "2026-08-07T15:23:00.704-07:00"
},
{
"components": [
{
"created_at": "2016-03-04T10:49:06.292-08:00",
"description": null,
"group_id": "67w6c3hq3s3g",
"id": "6bkh7mqrwkl8",
"name": "Workflows",
"page_id": "jxb4w0vdl2tv",
"position": 21,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-01T02:30:07.287-07:00"
}
],
"created_at": "2026-07-13T10:35:14.978-07:00",
"id": "l9cfpm90r2r1",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "6bkh7mqrwkl8",
"name": "Company Level Tools - Workflows",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-08-01T02:30:07.351-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-01T02:30:07.351-07:00",
"id": "jqq850tb5vw1",
"incident_id": "l9cfpm90r2r1",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-01T02:30:07.351-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "6bkh7mqrwkl8",
"name": "Company Level Tools - Workflows",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-07-31T22:30:07.266-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-31T22:30:07.266-07:00",
"id": "f8v26938b2hz",
"incident_id": "l9cfpm90r2r1",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-31T22:30:07.266-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-07-31T21:30:07.345-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-31T21:30:07.345-07:00",
"id": "23wr7vpjpy70",
"incident_id": "l9cfpm90r2r1",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-31T21:30:07.345-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "6bkh7mqrwkl8",
"name": "Company Level Tools - Workflows",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-07-16T11:09:32.100-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-07-16T11:09:32.100-07:00",
"id": "lrsrnzgczc4h",
"incident_id": "l9cfpm90r2r1",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-16T11:09:32.100-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "6bkh7mqrwkl8",
"name": "Company Level Tools - Workflows",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Please be advised that scheduled maintenance will take place from Friday, 31 July 2026 at 10:30 PM to Saturday, 1 August 2026 at 2:30 AM Pacific (Saturday, 1 August 2026, 5:30 AM to 9:30 AM UTC). During this maintenance window, Workflows will be unavailable in supported tools.\n\nThis planned upgrade is part of our ongoing commitment to enhancing the reliability and performance of the Procore platform. We appreciate your patience and continued support as we work to serve you better.",
"created_at": "2026-07-13T10:35:15.041-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-07-31T22:30:15.041-07:00",
"id": "qzvf3p621kkt",
"incident_id": "l9cfpm90r2r1",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-16T11:08:58.449-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Scheduled Workflow Maintenance",
"page_id": "jxb4w0vdl2tv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-01T02:30:07.351-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-07-31T22:30:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-07-31T21:30:07.530-07:00",
"scheduled_until": "2026-08-01T02:30:00.000-07:00",
"shortlink": "https://stspg.io/y9t5rq2wlym9",
"started_at": "2026-07-13T10:35:14.968-07:00",
"status": "completed",
"updated_at": "2026-08-01T02:30:07.388-07:00"
}
],
"page": {
"id": "jxb4w0vdl2tv",
"name": "Procore Technologies",
"url": "https://status.procore.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}