Snapshot 23035
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Subprocessors Cal.com engages the third parties below to process customer personal data. Each is bound by a data processing agreement. Subprocessor Purpose Data Location Since Amazon RDS Postgres Primary Postgres database for the product All product data: account, booking, billing and support records United States 20 Aug 2026 Amazon Web Services (S3) File and media storage Uploaded images and media; depending on configuration, call recordings and transcripts United States 20 Aug 2026 Cloudflare File and media storage (R2); alternative email transport (configuration-dependent, only one email provider active at a time) Uploaded images and media; call recordings and transcripts (configuration-dependent); when used for email: sender/recipient names and addresses, subject and body, calendar invite details United States 20 Aug 2026 Vercel Hosting and CDN for the app and website; website analytics IP addresses, request metadata, and any personal data contained in requests/responses in transit United States 20 Aug 2026 Metabase Cloud Internal business intelligence and analytics Production account and booking records made available through connected data sources United States 20 Aug 2026 SendGrid (Twilio) Transactional email delivery: confirmations, reminders, invites (active provider for cal.com) Recipient and sender addresses and names, subject and body, calendar invite (title, times, description, attendee list) United States 20 Aug 2026 Twilio SMS and WhatsApp reminders, phone verification, phone number lookup Phone numbers, message contents, verification codes United States 20 Aug 2026 Intercom Support chat and support tickets Name, email, account ID, plan, signup date, org and usage counts, contents of support conversations United States 20 Aug 2026 Daily.co Cal Video: video calls, recordings, transcripts Meeting and participant data, audio and video of recorded calls, transcripts United States 20 Aug 2026 Slack Internal and external communication Messages, files and attachments, channel and workspace metadata, user profile information (name, email address, avatar) United States 20 Aug 2026 Stripe Subscriptions, checkout, invoices, and customer-collected booking payments Email, billing name and address, card details entered on Stripe's own checkout (PCI-DSS certified; card numbers never reach Cal.com servers), subscription metadata United States 20 Aug 2026 OpenAI AI meeting notes: summarizing Cal Video transcripts (opt-in AI feature) Transcript text (may include names and meeting content); no meeting titles, dates, attendee records, or links. No model training on customer data. United States 20 Aug 2026 Anthropic In-product AI assistants (e.g. building routing forms); opt-in AI feature User prompts typed to the assistant and the form or account context needed to answer. No model training on customer data. United States 20 Aug 2026 Retell AI Cal.ai phone agents that place or take calls (opt-in AI feature) Phone numbers; guest name, email and company where configured; call audio and conversation content. No model training on customer data. United States 20 Aug 2026 PostHog Product analytics IP and request metadata; events keyed to an opaque ID (no raw database IDs, emails, slugs, names or booking answers); GeoIP disabled, proxy strips forwarded IPs; outside allowlisted regions events attributed to organization, not person United States 20 Aug 2026 Google Analytics / Google Tag Manager Marketing-site traffic measurement (cal.com website only, not the app; outside the EU) IP address, browser and device data, pages viewed United States 20 Aug 2026 Dub Website and signup attribution (marketing site only, not the app) IP address, browser and device data, referral and page data United States 20 Aug 2026 X (Twitter) Ads Ad measurement (marketing site only, not the app) IP address, browser data, and pixel conversion events United States 20 Aug 2026 Whop Whop Payments is a global payment-processing platform that powers Cal Pay, which is a core part of Cal.com's payments offering. Name, email, payment methods United States 21 Aug 2026