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Sub-processors Här hittar du vår uppdaterade lista över sub-processors som vi använder för att leverera våra tjänster. Dstny Sweden AB Sub-processor list Version 2.1 - Updated: 08/07/2026 Updated 2026-07-08: MimerAI renamed to Envocal (formerly MIMERAI AB) — same legal entity and organization number, no change to processing activities. Core Services Name, Org ID & Address Country of Processing Product Data Processing Description Dstny Global Services SWE AB 556890-1747 Lumaparksvägen 9, 120 31 Stockholm, Sweden. Sweden Unified Communication (UCaaS), Cloud PBX Provides telecommunication infrastructure and platform services required to deliver the UCaaS and Cloud PBX solution. Generic Mobil 556462-7213 Box 190, 10123 Stockholm, Sweden Sweden SMS messaging services Provides SMS gateway and messaging services. Telenor Sverige AB 556421-0309 Garvis Carlssons gata 3, 169 03 Solna, Sweden Sweden Mobile network services (MVNO) Provides the mobile network infrastructure supporting mobile connectivity services. Zendesk Inc. 3295670 181 Fremont St 17th Floor, San Francisco, CA 94105, USA Ireland, Germany Ticket system Provides a support ticketing platform used to manage customer support requests and related communications. Core add-on Services only applicable if subscribing to the Product(s) Name, Org ID & Address Country of Processing Product Data Processing Description Micro Plus Software Ltd. Trading as Tollring 2843012 10 Moorcroft, Harlington Road, Uxbridge, UB8 3HD. England England, Wales, Netherlands Call recording services Provides call recording services used to record and store voice calls. Amazon S3 Europe, Amazon Web Services EMEA SARL B186284 38 Avenue John F. Kennedy L-1855 Luxembourg Germany Cloud storage services Provides cloud storage used to store call recording data. Destiny Analytics (Meridix) 556890-1747 Lumaparksvägen 9, 120 31 Stockholm, Sweden. Ireland Analytics and statistics services Provides analytics services used to generate statistics and insights on platform usage and communications data. Supplementary Services only applicalbe if subscribing to the Product(s) Name, Org ID & Address Country of Processing Product Data Processing Description Setera FI15860257 Metsänneidonkuja 12, Espoo 02130, Finland Finland International numbering services Provides international telephone numbers used for voice services routed through the Cloud PBX platform. Globalconnect A/S 26759722 Havneholmen 6, 2450 Copenhagen SV Denmark International numbering services Provides international telephone numbers used for voice services routed through the Cloud PBX platform. GTT Communications Sweden AB 556769-0036 Vasagatan 28, 11120 Stockholm, Sweden Sweden International numbering services Provides international telephone numbers used for voice services routed through the Cloud PBX platform. Voxbone SA / NV (Bandwidth) TVA BE 0478.928.788 Avenue Louise 231, 1050 Ixelles (Bruxelles), Belgium USA, Belgium, Ireland, Romania, Turkey, England International numbering services Provides international telephone numbers used for voice services routed through the Cloud PBX platform. ID-Kollen i Sverige 559000-0948 Box 55693, 10215 Stockholm, Sweden Sweden Identity verification services Provides identity verification services used to validate end-user identities. Meetric Nordic AB 559252-4572 Kungsgatan 9, 11143 Stockholm, Sweden Sweden AI assistant services Provides AI-based services for transcription, information extraction, and generation of analytical insights from communication data. Envocal (formerly MimerAI) AB 559494-8704 c/o Viking Jacobbson, Slåttervallsgatan 3, 11544 Stockholm, Sweden Sweden AI voice agent services Provides AI-based voice agents used to automate voice interactions with end users. Puzzel AB 556579-4384 Gustavslundsvägen 145, 16751 Stockholm, Sweden Sweden, Norway Contact center platform Provides contact center software used to manage customer interactions and communications. Responda Group AB 556579-4384 Gustavslundsvägen 145, 16751 Stockholm, Sweden Sweden Answering service Provides operator-based answering services for handling inbound calls. Refurbly AB 559160-2890 Drottninggatan 40, 702 22 Örebro Sweden Device refurbishment services Provides refurbishment and lifecycle mobilephones. Aurora Innovation AB 556237-9852 Sidenvävargatan 17, 75319 Uppsala, Sweden Sweden Call booking services (TeleQ) Provides call scheduling and callback management services. Customer First AB 556814-6954 Vallgatan 5B, 170 67 Solna Sweden Contact center solution Provides contact center software used to manage customer interactions and communications. Bosbec AB 556663-2237 Norrtullsgatan 6 5 trappor, 113 29 Stockholm Sweden Workflow automation services (Dstny Workflow) Provides workflow automation tools used to manage communication processes. SMS Teknik AB 556644-7784 Industrivägen 6 ; SE-455 35 Munkedal Sweden SMS messaging services Provides SMS gateway and messaging services. Brevo RCS Paris 498 019 298 registered office 9-17 Rue Salneuve, 75017 Paris. France Marketing Communication Provides communication services to marketing contacts.