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Product Solutions Resources Pricing Log in Download Contact salesTry for free Log in Download Contact salesTry for free Overview Security Privacy Compliance Overview Overview Security Privacy Compliance Security & compliance Lark Trust Center Lark delivers enterprise-grade security, privacy safeguards, and data compliance you can rely on. Lark delivers enterprise-grade security, privacy safeguards, and data compliance you can rely on. Try for free Contact sales Try for free Contact sales Download Contact us Our promise At Lark, protecting our customers' data is our top priority. This commitment is the foundation of customer trust, and we enforce high industry standards to safeguard data. Lark customers maintain complete control and ownership of their data. Designed for trust Data storage Lark maintains servers in various regions to deploy business applications and store user data specific to each region. We will continue to establish new data centers in additional regions to meet our customers' needs better. Regular disaster recovery drills and data recovery tests are conducted to ensure business continuity in the event of any sudden major disasters or failures. Data access Lark has strict protocols in place to ensure that access to user data is controlled and isolated. Without proper authorization, users cannot access each other's data, and any access to data must be explicitly authorized by the data owner. Our employees do not have access to any user data by default. Data security Lark implements strict security and organizational measures at every stage of data collection, transmission, and storage. We apply industry-standard encryption and continuous system monitoring to detect and address anomalies early, ensuring data security throughout the data lifecycle. Security compliance system overview Security is a top priority at Lark. We take a holistic approach to building a defense system that combines top-quality security services and operations, and offer comprehensive security compliance features and solutions to help enterprise administrators establish trust with its members and meet global data compliance requirements. Security Protecting customer data is a top priority for us and helps us build trust with our customers. Learn more Privacy At Lark, privacy is more than just a policy, and we take steps to protect it. Learn more Compliance We adhere to the legal and regulatory requirements and industry standards. Learn more Resources Security Whitepaper Privacy Whitepaper Frequently asked questions Does Lark have a formal information security team and program in place? Yes. Lark maintains a formal security organization and a comprehensive security program. Which Security and Privacy regulations, standards, and certifications does Lark comply with as of the date hereof? Lark has implemented data compliance systems for the EU's GDPR, the US's CCPA/CPRA, Japan's APPI, and Singapore's PDPA, helping customers meet dynamic, evolving global data compliance requirements. To learn more, see Lark compliance. Does Lark have a Risk Assessment Framework? Yes. Lark has a Risk Assessment Framework built into our security and privacy program. Where are Lark’s data centers located? Lark operates multiple data centers worldwide to support service performance and regional compliance requirements. For detailed and up-to-date information, please refer to our Privacy Policy. Does Lark have agreements with customers that specify the nature of processing customer data? Yes. Lark enters into agreements with customers that define the nature and purpose of processing customer data. Please refer to our Data Processing Addendum. What type of data does Lark collect? Lark collects different types of data for specific purposes to provide and improve our services. The exact data collected depends on how you use Lark. For full details, please refer to our Privacy Policy. How long does Lark retain my data? What happens to it if I stop using the service? Lark will retain your personal data for the length of time needed to fulfill the purposes outlined in our Privacy Policy unless a longer retention period is required, for example to comply with legal obligations or requests or for the establishment, exercise or defense of legal claims, or for legitimate business purposes, or as provided by law. Do you provision employee users using the principles of least privilege? Lark offers flexible permission control measures to help administrators grant only the necessary permissions to organization members. Through visibility configuration and communication and collaboration permissions, administrators can create information barriers within the organization to prevent inefficient information disturbance for sensitive personnel and safeguard sensitive information within the organization. Do Lark employees have access to customer data? Lark employees do not have access to customer data unless it is strictly necessary to provide support or maintain the service, and only when authorised. Such access is limited, logged, and governed by strict internal controls. Lark’s principle is that employee access to customer data should be avoided unless there is a compelling operational need or a customer-initiated request. Is customer data encrypted? What methodologies are used to encrypt data? Lark encrypts customer data using industry-standard encryption technologies, both in transit and at rest. For comprehensive information on our encryption methods and security controls, please refer to our Security Whitepaper. How does Lark ensure its code is developed securely and that it performs application security testing? Lark incorporates security controls throughout its development lifecycle. This includes secure coding guidelines, mandatory code reviews, and routine vulnerability scanning. In addition, Lark conducts application security testing and periodic penetration tests to ensure that new features and updates meet required security standards. Does Lark offer a mobile application and is the mobile app secure? Yes. Lark offers mobile applications for both iOS and Android. The mobile app is designed with security in mind and follows the same security standards as our web and desktop versions. This includes data encryption, secure authentication, and regular security testing to help protect user data. Does Lark have an emergency response plan? Yes. Lark has a formal emergency response plan in place. This includes 24/7 monitoring, defined incident response procedures, rapid escalation mechanisms, and dedicated teams responsible for assessing, containing, and resolving security incidents. Lark also conducts regular drills and post-incident reviews to improve response readiness. How does Lark ensure the availability of its service? Lark ensures service availability through a combination of infrastructure design, monitoring, and operational practices. This includes distributed data centers, redundant systems, real-time monitoring, automated alerts, and regular disaster recovery testing. These measures help minimize downtime and ensure continuous user access. Get Lark today Contact usDownload Lark Users love us App store 4.9 Product Base Popular Messenger Docs Meetings AI Meeting Notes New Email Popular Minutes Rooms Webinar Slides Calendar Approval Wiki Meegle Forms OKR Open Platform Pricing Plans Savings Calculator New Compare Why Lark Popular vs. Google Workspace vs. Microsoft Teams vs. Slack Popular vs. Monday vs. ClickUp vs. Asana vs. WhatsApp vs. Airtable vs. Trello vs. Wrike vs. DingTalk vs. Zoom See more Join Us Lark Ambassador New Lark AI Innovator New Become a Partner Popular Partner Directory Careers Alternatives Google Workspace alternatives Microsoft Teams alternatives Slack alternatives Popular Zoho alternatives Monday alternatives ClickUp alternatives See more Solutions CRM New Project Management New Human Resources Sales Marketing Students & Educators IT Managers Build with Us Developers/Applications Integrations/APIs Templates E-Commerce Retail Property Management Manufacturing Human Resources Media & Entertainment See more Use Cases Global Collaboration Frontline Tech Retail Food & Beverages Manufacturing Professional Services Web3 Resources Blog New Customer Stories Help Center Lark Academy Lark Library New Security Security & Compliance Privacy Policy Customer Terms of Services User Terms of Services Lark Code of Conduct Cookie Policy Cookie Settings Law Enforcement Request Product Base Popular Messenger Docs Meetings AI Meeting Notes New Email Popular Minutes Rooms Webinar Slides Calendar Approval Wiki Meegle Forms OKR Open Platform Pricing Plans Savings Calculator New Alternatives Google Workspace alternatives Microsoft Teams alternatives Slack alternatives Popular Zoho alternatives Monday alternatives ClickUp alternatives See more Solutions CRM New Project Management New Human Resources Sales Marketing Students & Educators IT Managers Build with Us Developers/Applications Integrations/APIs Security Security & Compliance Privacy Policy Customer Terms of Services User Terms of Services Lark Code of Conduct Cookie Policy Cookie Settings Law Enforcement Request Compare Why Lark Popular vs. Google Workspace vs. Microsoft Teams vs. Slack Popular vs. Monday vs. ClickUp vs. Asana vs. WhatsApp vs. Airtable vs. Trello vs. Wrike vs. DingTalk vs. Zoom See more Templates E-Commerce Retail Property Management Manufacturing Human Resources Media & Entertainment See more Use Cases Global Collaboration Frontline Tech Retail Food & Beverages Manufacturing Professional Services Web3 Resources Blog New Customer Stories Help Center Lark Academy Lark Library New Join Us Lark Ambassador New Lark AI Innovator New Become a Partner Popular Partner Directory Careers 2026 Lark Technologies Pte. Ltd. Headquartered in Singapore with offices worldwide. Explore: TikTok Shop Seller Video Editor Music Distribution English Product Base Popular Messenger Docs Meetings AI Meeting Notes New Email Popular Minutes Rooms Webinar Slides Calendar Approval Wiki Meegle Forms OKR Open Platform Pricing Plans Savings Calculator New Compare Why Lark Popular vs. Google Workspace vs. Microsoft Teams vs. Slack Popular vs. Monday vs. ClickUp vs. Asana vs. WhatsApp vs. Airtable vs. Trello vs. Wrike vs. DingTalk vs. Zoom See more Join Us Lark Ambassador New Lark AI Innovator New Become a Partner Popular Partner Directory Careers Alternatives Google Workspace alternatives Microsoft Teams alternatives Slack alternatives Popular Zoho alternatives Monday alternatives ClickUp alternatives See more Solutions CRM New Project Management New Human Resources Sales Marketing Students & Educators IT Managers Build with Us Developers/Applications Integrations/APIs Templates E-Commerce Retail Property Management Manufacturing Human Resources Media & Entertainment See more Use Cases Global Collaboration Frontline Tech Retail Food & Beverages Manufacturing Professional Services Web3 Resources Blog New Customer Stories Help Center Lark Academy Lark Library New Security Security & Compliance Privacy Policy Customer Terms of Services User Terms of Services Lark Code of Conduct Cookie Policy Cookie Settings Law Enforcement Request English Explore: TikTok Shop Seller Video Editor Music Distribution 2026 Lark Technologies Pte. Ltd. Headquartered in Singapore with offices worldwide. English 日本語 简体中文 English 日本語 简体中文 Base Popular Messenger Docs Meetings AI Meeting Notes New Email Popular Minutes Rooms Webinar Slides Calendar Approval Wiki Meegle Forms OKR Open Platform Plans Savings Calculator New Why Lark Popular vs. Google Workspace vs. Microsoft Teams vs. Slack Popular vs. Monday vs. ClickUp vs. Asana vs. WhatsApp vs. Airtable vs. Trello vs. Wrike vs. DingTalk vs. Zoom See more Lark Ambassador New Lark AI Innovator New Become a Partner Popular Partner Directory Careers Google Workspace alternatives Microsoft Teams alternatives Slack alternatives Popular Zoho alternatives Monday alternatives ClickUp alternatives See more CRM New Project Management New Human Resources Sales Marketing Students & Educators IT Managers Developers/Applications Integrations/APIs E-Commerce Retail Property Management Manufacturing Human Resources Media & Entertainment See more Global Collaboration Frontline Tech Retail Food & Beverages Manufacturing Professional Services Web3 Blog New Customer Stories Help Center Lark Academy Lark Library New Security & Compliance Privacy Policy Customer Terms of Services User Terms of Services Lark Code of Conduct Cookie Policy Cookie Settings Law Enforcement Request