Snapshot 23892
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "6j7wkh6zq2hx",
"impact": "minor",
"message": "Our chat service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance.\nThis may temporarily impact the chatbot on scrive.com and our Help Center.\n\nWe apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available.\n\nIf you need immediate assistance, please contact us at [email protected].",
"name": "Chat - Degraded Performance",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:31\u003c/var\u003e CEST"
},
{
"code": "qgg02f8dlflh",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Scrive QES signing currently unavailable",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e16:04\u003c/var\u003e - \u003cvar data-var='time'\u003e16:33\u003c/var\u003e CEST"
},
{
"code": "5jytmdzp8dvc",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Norwegian BankID",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:14\u003c/var\u003e CEST"
},
{
"code": "6wysr4pcwc99",
"impact": "minor",
"message": "The incident affecting our email delivery has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.",
"name": "Email Delivery - Degraded Performance",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e11:28\u003c/var\u003e - \u003cvar data-var='time'\u003e12:17\u003c/var\u003e CEST"
},
{
"code": "ldjhj1l2d4xj",
"impact": "major",
"message": "The incident affecting our phone services has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.",
"name": "Support Phone - Partial Outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:46\u003c/var\u003e - \u003cvar data-var='time'\u003e11:51\u003c/var\u003e CEST"
},
{
"code": "qjkr2g0gkyy2",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Scrive Extended Compliance - Partial Outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:59\u003c/var\u003e - \u003cvar data-var='time'\u003e11:31\u003c/var\u003e CEST"
},
{
"code": "nlyk03bkxh9s",
"impact": "major",
"message": "This incident has been resolved.",
"name": "NO BankID QES - partial outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e08:45\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e16:41\u003c/var\u003e CEST"
},
{
"code": "02lc8ts20zdm",
"impact": "major",
"message": "This incident has been resolved.",
"name": "E-mail delivery – Partial Outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e10:46\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e16:37\u003c/var\u003e CEST"
},
{
"code": "7gg23tx0h1q0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Scrive QES Global - Partial Outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e11:51\u003c/var\u003e - \u003cvar data-var='time'\u003e14:51\u003c/var\u003e CEST"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "zxn9llh93y6q",
"impact": "minor",
"message": "This incident has been resolved and Finnish Trust Network (FTN) - Mobiilivarmenne now works as expected.",
"name": "Third-party eID Issue: Finnish Trust Network (FTN) - Mobiilivarmenne",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e11:21\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e15:05\u003c/var\u003e CEST"
},
{
"code": "qzcg88sf7vr1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Email delivery - degraded performance",
"timestamp": "Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e12:49\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e08:15\u003c/var\u003e CEST"
},
{
"code": "8w09p3nbbtw6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Critical Security Maintenance: Saturday, August 15",
"timestamp": "Aug \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e CEST"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "mvy88bwgg1cc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Potential issues when signing with Scrive QES Global",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e16:59\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e08:15\u003c/var\u003e CEST"
},
{
"code": "wbs49dmhtjwt",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Help Center - Major",
"timestamp": "Jul \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:52\u003c/var\u003e - \u003cvar data-var='time'\u003e16:30\u003c/var\u003e CEST"
},
{
"code": "gz9yhkjxd7yw",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Currently not possible to finalise signing process with Scrive QES Global",
"timestamp": "Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:23\u003c/var\u003e - \u003cvar data-var='time'\u003e17:20\u003c/var\u003e CEST"
},
{
"code": "cdwl2r39xpg8",
"impact": "minor",
"message": "Problemet er løst\n\nUdfordringen med underskrift via MitID Erhverv er nu løst, og det fungerer igen som forventet.\n\nVi beklager de gener, som fejlen har medført.",
"name": "Udfordringer med underskrift via MitID Erhverv.",
"timestamp": "Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e08:51\u003c/var\u003e - \u003cvar data-var='time'\u003e10:49\u003c/var\u003e CEST"
},
{
"code": "5ltx8v0jplrw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Servicevindue torsdag d. 02-07-2026 kl. 19.00–20.00",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:02\u003c/var\u003e CEST"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00+02:00",
"time_zone": "Stockholm"
},
{
"end_time": "2026-06-30T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "shgm0lzdhr2z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Upcoming maintenance with expected downtime for Scrive EC / Scrive.eu",
"timestamp": "Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e CEST"
},
{
"code": "nh91qfwkff1y",
"impact": "none",
"message": "Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]",
"name": "Third-party eID Issue: Norwegian BankID",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:10\u003c/var\u003e - \u003cvar data-var='time'\u003e17:11\u003c/var\u003e CEST"
},
{
"code": "99993qnb0msx",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Swisscom QES",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e15:34\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:12\u003c/var\u003e CEST"
},
{
"code": "1lknq620wzq1",
"impact": "none",
"message": "We have now identified the cause of the issue and applied a fix. We see no further issues - If you're still experiencing problems, please reach out to our support: [email protected]",
"name": "Scrive QES - partial outage",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e15:13\u003c/var\u003e - \u003cvar data-var='time'\u003e15:44\u003c/var\u003e CEST"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "kdgfx15jl3bk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "E-mail Delivery Delays",
"timestamp": "May \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e - \u003cvar data-var='time'\u003e17:02\u003c/var\u003e CEST"
},
{
"code": "lh8drx6th327",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "E-mail Delivery Delays",
"timestamp": "May \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e14:18\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e CEST"
},
{
"code": "7xchwk5529rh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled service downtime - Production environment",
"timestamp": "May \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e CEST"
},
{
"code": "8rtfj2jrdscf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Norwegian BankID",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e11:47\u003c/var\u003e - \u003cvar data-var='time'\u003e12:38\u003c/var\u003e CEST"
},
{
"code": "xjgskw5k2jbn",
"impact": "minor",
"message": "This incident has now been resolved and the chatbot is up and running again.",
"name": "Chatbot - Degraded Performance",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e11:11\u003c/var\u003e - \u003cvar data-var='time'\u003e12:45\u003c/var\u003e CEST"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "pgk1x97x7zb8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Help Center - Minor",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:48\u003c/var\u003e - \u003cvar data-var='time'\u003e16:28\u003c/var\u003e CEST"
},
{
"code": "6n46rb4gz15m",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Scrive Extended Compliance - Degraded performance",
"timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e16:08\u003c/var\u003e - \u003cvar data-var='time'\u003e17:13\u003c/var\u003e CEST"
},
{
"code": "qjkwb52hhd91",
"impact": "major",
"message": "This incident has been resolved.",
"name": "SMS delivery issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:47\u003c/var\u003e - \u003cvar data-var='time'\u003e17:29\u003c/var\u003e CEST"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00+02:00",
"time_zone": "Stockholm"
},
{
"end_time": "2026-03-31T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "dv4h4kc2c1dx",
"impact": "major",
"message": "Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]",
"name": "Third-party eID Issue: MitID",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e09:16\u003c/var\u003e - \u003cvar data-var='time'\u003e14:09\u003c/var\u003e CEST"
},
{
"code": "8w51kppn4c08",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Scrive QES Global",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e14:52\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e09:17\u003c/var\u003e CEST"
},
{
"code": "p60prw8j8lw7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled service downtime - Production environment",
"timestamp": "Mar \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e CET"
},
{
"code": "whh3p9fb70x2",
"impact": "major",
"message": "This incident has been resolved. Please note that session times have been temporarily limited to 10 minutes as part of the deployed hotfix. Our team is actively working on a permanent solution, and normal session times will be restored as soon as possible.",
"name": "Issue with Document Sealing - PAdES",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:05\u003c/var\u003e - \u003cvar data-var='time'\u003e18:45\u003c/var\u003e CET"
},
{
"code": "d6py9wsxygmr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Chat - Partial Outage",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e16:09\u003c/var\u003e - \u003cvar data-var='time'\u003e16:59\u003c/var\u003e CET"
},
{
"code": "9st0yxt892qg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Norwegian BankID",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:39\u003c/var\u003e - \u003cvar data-var='time'\u003e12:52\u003c/var\u003e CET"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "bkdqbh5rrz7v",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: MitID",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e10:42\u003c/var\u003e - \u003cvar data-var='time'\u003e12:22\u003c/var\u003e CET"
},
{
"code": "6zbym82d6v6l",
"impact": "minor",
"message": "Service Loading Issues\nWe have addressed a recurrence of the performance issues that impacted the responsiveness of our web pages.\n\nIncident Duration: 13:05 – 14:45 CET\nUser Impact: Some users experienced \"endless spinners\" and were unable to access or load Scrive eSign pages during this period.\n\nThe platform is now fully operational. We are continuing to monitor the situation closely to ensure long-term stability. We appreciate your patience and apologize for the inconvenience.",
"name": "Service Loading Issues",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e CET"
},
{
"code": "k9tx72r7kmzr",
"impact": "minor",
"message": "Service Loading Issues\nWe have resolved an issue that caused significant loading delays across the Scrive eSign web application.\n\nIncident Duration: 14:10 – 17:00 CET\nUser Impact: During this window, users may have encountered \"endless spinners\" or been unable to fully load web pages when navigating the platform.\n\nOur engineering team identified the cause and implemented a fix to restore full performance. We apologize for the disruption to your operations.",
"name": "Service Loading Issues",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e CET"
},
{
"code": "9zqt1lglyz7v",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: FTN",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:15\u003c/var\u003e - \u003cvar data-var='time'\u003e14:49\u003c/var\u003e CET"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "wv4rkmsx32h0",
"impact": "none",
"message": "External FTN has experiencing degraded performance.\nThe degraded performance was between 07.00 to 08.20 but has now been resolved.",
"name": "Third-party eID Issue: FTN",
"timestamp": "Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e CET"
},
{
"code": "608vvcdvr7g8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Help Center - Minor Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e14:53\u003c/var\u003e - \u003cvar data-var='time'\u003e16:25\u003c/var\u003e CET"
},
{
"code": "9tgrnstzjw4k",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Finnish Bank eIDs (FTN)",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:58\u003c/var\u003e - \u003cvar data-var='time'\u003e16:31\u003c/var\u003e CET"
},
{
"code": "t3jg72596x4l",
"impact": "minor",
"message": "Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]",
"name": "Third-party eID Issue: MitID",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:44\u003c/var\u003e - \u003cvar data-var='time'\u003e13:53\u003c/var\u003e CET"
},
{
"code": "qgnkvmx5nvmc",
"impact": "none",
"message": "External MitID is experiencing degraded performance.\n\nWe are monitoring the situation and will provide and update as it's resolved.",
"name": "Third-party eID Issue: MitID",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e CET"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00+01:00",
"time_zone": "Stockholm"
},
{
"end_time": "2025-12-31T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "2lj0zmy1v3k3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled service downtime - Production environment",
"timestamp": "Dec \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e CET"
},
{
"code": "bnfxdm7zm946",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "eID Issue: Scrive QES",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:37\u003c/var\u003e - \u003cvar data-var='time'\u003e12:33\u003c/var\u003e CET"
},
{
"code": "lxmw9w9qb0y1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Onfido",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:42\u003c/var\u003e - \u003cvar data-var='time'\u003e13:06\u003c/var\u003e CET"
},
{
"code": "vcmkgl6vy5jq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "HelpDesk - Degraded performance",
"timestamp": "Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e10:01\u003c/var\u003e - \u003cvar data-var='time'\u003e10:41\u003c/var\u003e CET"
},
{
"code": "7yfp9xh9xqpb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Help Center - Degraded Performance",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e15:32\u003c/var\u003e - \u003cvar data-var='time'\u003e16:52\u003c/var\u003e CET"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "sg8g3fgxclnf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Service Maintenance - eID Hub",
"timestamp": "Nov \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e CET"
},
{
"code": "swfnmr9ymm3m",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "eID hub - degraded performance",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e16:39\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e08:49\u003c/var\u003e CET"
},
{
"code": "bp43knm7y43x",
"impact": "critical",
"message": "Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]",
"name": "Third-party eID Issue: MitID",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:28\u003c/var\u003e - \u003cvar data-var='time'\u003e11:44\u003c/var\u003e CET"
},
{
"code": "h5dp8rlz08zm",
"impact": "none",
"message": "Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]",
"name": "Issues with KSI sealing",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:04\u003c/var\u003e - \u003cvar data-var='time'\u003e16:08\u003c/var\u003e CET"
},
{
"code": "s7z13pm3tr91",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "SMS delivery issues",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e11:15\u003c/var\u003e - \u003cvar data-var='time'\u003e12:19\u003c/var\u003e CET"
},
{
"code": "24rsrnbxfv14",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Help Center - Degraded Performance",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e14:15\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e CET"
},
{
"code": "l8mtgcj8dw1m",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "SMS delivery issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e16:26\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:29\u003c/var\u003e CET"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "x2lz3srv6m99",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Third-party eID Issue: Norwegian BankID",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e17:03\u003c/var\u003e - \u003cvar data-var='time'\u003e20:50\u003c/var\u003e CET"
},
{
"code": "mhyy9x1rdvgl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance notice - FTN",
"timestamp": "Oct \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e CET"
},
{
"code": "4lt3x6drspbk",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Chat - Degraded Performance",
"timestamp": "Oct \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:40\u003c/var\u003e - \u003cvar data-var='time'\u003e12:52\u003c/var\u003e CEST"
},
{
"code": "l979ghb5v6d8",
"impact": "minor",
"message": "Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]",
"name": "Scrive Extended Compliance - Degraded performance",
"timestamp": "Oct \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:50\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:59\u003c/var\u003e CEST"
},
{
"code": "2mm9xh7007n4",
"impact": "none",
"message": "AWS reports that their incident is over, so we will go back to normal operations.",
"name": "Monitoring: AWS outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:39\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e05:37\u003c/var\u003e CEST"
},
{
"code": "3n0j96qp9nl7",
"impact": "none",
"message": "The incident hs been resolved.",
"name": "Networking issues in Scrive EC",
"timestamp": "Oct \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e22:45\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:59\u003c/var\u003e CEST"
},
{
"code": "tc1zyr203b5p",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Issues with Branded domain on eSign Online",
"timestamp": "Oct \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:02\u003c/var\u003e - \u003cvar data-var='time'\u003e09:17\u003c/var\u003e CEST"
},
{
"code": "21t61ys3q5p8",
"impact": "major",
"message": "Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]",
"name": "Third-party eID Issue: Onfido",
"timestamp": "Oct \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:05\u003c/var\u003e - \u003cvar data-var='time'\u003e16:03\u003c/var\u003e CEST"
},
{
"code": "v7qh9qwm57hz",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Authentication Issues Affecting Certain Integrations",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:22\u003c/var\u003e CEST"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00+02:00",
"time_zone": "Stockholm"
}
]
}