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TimescaleDB Enterprise public beta is here. Your infrastructure. Our database expertise. See what’s new Designed for Trust Security built into every layer of Tiger Data Tiger Data provides robust security designed to meet the stringent demands of developers in regulated and sensitive environments. // Trust Compliance and Audits SOC2 Type 2 Tiger Data’s SOC 2 report is available to all customers on Tiger Cloud Scale or Enterprise Plans. GDPR Tiger Data fully complies with GDPR regulations, with all related requests handled via our support team. HIPAA We offer HIPAA (Health Insurance Portability and Accountability Act) compliance for Enterprise Plan subscribers. CCPA Data notice at collection in compliance with the California Consumer Privacy Act. Read more in Tiger Data's Privacy Policy, Section 10. // Data Protection Authentication and Encryption MFA Tiger Data offers secure Multi-Factor Authentication (or 2FA) for all customers. Encryption in transit Tiger Data requires industry-standard Transport Layer Security (versions 1.2+) encryption for all connections. All database services support client certificate verification modes. Critical internal traffic is protected by mutual TLS. Encryption at rest All data volumes, including backups, are encrypted at rest with unique keys specific to each service, and keys are automatically rotated at a regular cadence. Data encryption keys with AWS-KMS, and Virtual Private Network (VPN) keys with OpenSSL, are both 256-bit key; website SSL certificates with TLS areis 128-bit key. SSO/SAML SSO/SAML authentication is available to all customers on the Tiger Cloud Enterprise Plan. // Network Security Network Security and Data Sovereignty Backups All customer databases are continuously backed up to highly durable storage. Point-In-Time Recovery (PITR) is available to all database services. Data center security Tiger Cloud runs all services on AWS data centers which have some of the highest levels of security and reliability available. Payments and PCI Credit card payments are processed through Stripe without storing personal credit card information.* Intrusion detection/Pen test Tiger Data regularly collaborates with external security audit firms to assess our security posture and intrusion detection capabilities. Results of the tests are available by request. Subprocessor transparency Tiger Data keeps the list of data subprocessors on the Tiger Data website for review. Vulnerability scans Software developed by Tiger Data is constantly analyzed by static analysis security tools. Code is reviewed as changes are proposed and security design reviews take place as needed. If you discover a security vulnerability, please review our Vulnerability Disclosure Policy. VPC peering and Private Link Privately link your application’s VPC to a dedicated VPC running Tiger Cloud, so traffic stays off the public internet while retaining low-latency performance. AWS Transit Gateway Route traffic from different clouds, on-premise data centers and other AWS services through a single Tiger Cloud connection using AWS Transit Gateway. IP allow lists Restrict access to your Tiger Cloud services to trusted IP addresses only, preventing unauthorized connections without the need for a Virtual Private Cloud. // Operations Bullet-proof Support Operations support Support is fully staffed 24x7 globally, with a Service Level Agreement based on issue severity. Contact us for your support and operations requests. Security guidance Engineering review for security best practices, making sure your Tiger Cloud deployment is secure from unauthorized access, data breaches, and other security threats. Security monitoring Tiger Data uses 24/7 on-call rotations with internal escalations to monitor all systems. Subscribe to our status page for system-wide alerts.