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Trust & Security Security that supports the way teams collaborate Mural is built on rigorous security, privacy, compliance, and governance standards with administrative controls that support secure collaboration at scale. Get started for free Book a demo Trusted by leading organizations with rigorous compliance standards Mural is trusted by over 50% of the Fortune 100 and customers in highly-regulated industries such as financial services, government, and healthcare. Book a demo Security Foundations Designed to meet the most stringent of IT and regulatory requirements Security Security Mural's dedicated Security Team implements and maintains controls designed to protect customer data and support secure collaboration. Security policy Vulnerability disclosure policy Compliance Compliance Mural maintains globally recognized certifications and attestations that support customer security, compliance, and risk management requirements. Certifications and attestations Reliability Reliability Mural maintains the infrastructure, processes, and operational standards needed to support reliable collaboration at scale. Status page Quality policy Privacy Privacy Mural supports customer data protection through transparent policies, agreements, and responsible data handling practices. Data processing addendum Privacy statement Enterprise-grade features Manage access, protect data, and govern collaboration at scale More about Enterprise plan Identity & access management Support secure access at scale, with streamlined authentication and provisioning. SSO (SAML 2.0) SCIM provisioning Secure session management Data protection Protect confidential information with increased visibility and control over how collaborators use Mural. File type restrictions Data residency BYOK encryption* Information governance Maintain compliance with governance and risk management capabilities that support organizational oversight. Audit logs and support for SIEM eDiscovery Data retention Collaboration management Control what external collaborators can access, and gain insights into team activity. Customizable guest controls Configurable visitor controls Scalable access controls *BYOK encryption is covered by the platform fee for Enterprise plan customers under the Member pricing model. Certifications & attestations Mural maintains SOC 2 Type 2, ISO 27001, and ISO 42001 certifications and supports compliance with GDPR and CCPA requirements. Mural was also the first company in the visual collaboration space to sign the European Union's AI Pact. Talk to support SOC 2 Type 2 - Trust Services Principles Download report SOC 3 report Information Security Management System (ISMS) AI Management System (AIMS) Microsoft SSPA certified Security, Trust, Assurance, and Risk General Data Protection Regulation California Consumer Privacy Act Resources for security, governance, and deployment Give teams the flexibility to collaborate while maintaining the oversight and support needed to scale confidently. Mural Enterprise Mural Enterprise Connect teams, systems, and workflows with a collaboration platform built for enterprise scale. Learn more Pricing and features Pricing and features Explore Enterprise features designed to support governance, organizational oversight, and administrative control. Learn more Enterprise administration Enterprise administration Configure Mural for your organization with guidance on administration, access management, and workspace governance. Learn more Mural Accelerate Mural Accelerate Accelerate deployment, adoption, and long-term success with expert guidance and ongoing support. Learn more Explore more Solutions for every team Learn from the best and see how Mural and LUMA can be applied to gain a true business advantage. R&D Sales Consulting Marketing R&D Sales Consulting Marketing Drive innovation from idea to execution Connect research, product planning, and decision-making throughout the product lifecycle. Explore R&D solutions Move deals forward with greater alignment Bring structure to account planning, stakeholder conversations, and deal execution. Explore sales solutions Deliver better outcomes for every client Run workshops, manage stakeholder input, and keep projects moving from kickoff to delivery. Explore consulting solutions Bring marketing teams into perfect alignment Plan campaigns, organize feedback, and move ideas from strategy to launch—all in one shared workspace. Explore marketing solutions Keep Exploring Learn more about Mural Stay up to date on what's new Release Notes Stay up to date on what's new Learn more Connect Mural to the tools your teams use Integrations Connect Mural to the tools your teams use Learn more Learn from experts and customer stories Blog Learn from experts and customer stories Learn more CUSTOMER VOICES What Our Customers Say We went from collaborating on whiteboards in person to working remotely, and our customers, partners, and internal teams don’t always share a common set of tools. We needed a flexible, easy way to collaborate visually among all parties — and we found that with Mural.” Stephen Goetzinger, Chief Product Owner "In our role, we need to understand a lot of things from the customer: their current landscape, their goals, business drivers, current challenges, etc. We now use Mural to facilitate these discussions. This allows for discovery conversations to be more visual and more interactive; it brings the customer into the discussion." Andrew Marti, UX Design Research Director If you start listening to people's feedback and acting on it, 2 things will happen. They'll give you more feedback, and the quality of that feedback will improve every single time. Anthony Coppedge, Global Agile Digital Sales Transformation Lead at IBM Explore customer outcomes Built on Trust. Backed by Recognition. Read customer reviews FAQ What certifications does Mural maintain? How does Mural protect customer data? Where is Mural data stored? Does Mural support data residency? How does Mural manage user access? Does Mural support SSO and SCIM provisioning? How does Mural support governance and compliance requirements? Does Mural support audit logs and reporting? Does Mural integrate with Microsoft Entra ID (Azure Active Directory)? Does Mural support guest and external collaboration controls? Products Product overview Features Mural AI Templates Developers Integrations Trust & security Pricing Enterprise Solutions LUMA Services Mural Accelerate Use cases Teamwork Assessment Resources Events Webinars Blog Resource hub Microsoft partnership Case studies Accessibility Mural status Help center Sitemap Company About us Careers Newsroom Brand assets Contact sales Contact support Our Apps Download our apps Microsoft Teams Surface Hub Legal & privacy Privacy statement Legal California privacy Your privacy choices Read customer reviews on g2.com ↗ Privacy Statement California Privacy Terms of Service Your Privacy Choices © 2024 Mural. All rights reserved. LUMA Institute, LLC is a wholly-owned subsidiary of Tactivos, Inc. d/b/a Mural. The Mural name and logo are trademarks of Tactivos, Inc. dba Mural. © 2025 Mural. All rights reserved. LUMA Institute, LLC is a wholly-owned subsidiary of Tactivos, Inc. d/b/a Mural. The Mural name and logo are trademarks of Tactivos, Inc. dba Mural.