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[Archive] Bug Bounty Program Jump to terms and policies index Terms Main Services Agreement LUMA System Offerings AI Features Data Processing Addendum Service Level Agreement Terms of Service Terms of Use Collaborator Notice Developer Addendum Policies API Policy Copyright Policy Cookie Policy Acceptable Use Policy Anti-Slavery and Anti-Human Trafficking Statement Security Security Policy Quality Policy Bug Bounty Program More Subprocessors LUMA Order Form Supplement LUMA Elevate Service Plan Trademark and Content Guidelines California Privacy Privacy Statement EU Data Act Print page Previous versions Subscribe to Subprocessor Updates Thank you! Your submission has been received! 🎉 Something went wrong while submitting the form. Subscribe to security policy updates Thank you! Your submission has been received! 🎉 Something went wrong while submitting the form. Subprocessor Subprocessing Activities Location Adobe Cloud-based Marketing Automation Solution United States Amazon Web Services Cloud Service Provider United States Chorus Cloud-based Analytics Tool United States Databricks Inc. Data Intelligence platform for in-app and service reports. United States Deeptrace dba Coresignal Public web data API provider used exclusively for Profile Cards in the Stakeholder Mapping feature United States Fivetran Cloud Based Connector and Data Centralization Services United States Mandrill / Mailchimp Cloud-based Customer Support Services United States Microsoft Azure Cloud Service Provider United States MongoDB, Inc Cloud database Service Production Database United States Salesforce Cloud Cloud-based Customer Support Services United States Twilio Inc, dba “Segment” Customer Data Platform United States Amplitude Cloud Based Product Analytics Service United States New Relic Cloud Based Product Analytics Service United States This document is outdated. You are viewing a version from January 13, 2026 . To read the latest version of this document click here . Mural partners with HackerOne to administer our bug bounty program and collaborate with the security research community. If you’d like to report a potential security vulnerability, participation happens exclusively through our private HackerOne’s bounty. At this time we are not accepting new researchers. This helps us make sure reports reach the right team and are handled as quickly and efficiently as possible. We truly appreciate the time and effort security researchers put into helping keep Mural safe. Thank you for working with us through the proper channels—and for being part of a safer, more secure product for everyone. Thank you for keeping Mural safe! [email protected] MURAL Homepage Legal Bug Bounty Program Products Product overview Features Mural AI Templates Developers Integrations Trust & security Pricing Enterprise Solutions LUMA Services Mural Accelerate Use cases Teamwork Assessment Resources Events Webinars Blog Resource hub Microsoft partnership Case studies Accessibility Mural status Help center Sitemap Company About us Careers Newsroom Brand assets Contact sales Contact support Our Apps Download our apps Microsoft Teams Surface Hub Legal & privacy Privacy statement Legal California privacy Your privacy choices Read customer reviews on g2.com ↗ Privacy Statement California Privacy Terms of Service Your Privacy Choices © 2024 Mural. All rights reserved. LUMA Institute, LLC is a wholly-owned subsidiary of Tactivos, Inc. d/b/a Mural. The Mural name and logo are trademarks of Tactivos, Inc. dba Mural. © 2025 Mural. All rights reserved. LUMA Institute, LLC is a wholly-owned subsidiary of Tactivos, Inc. d/b/a Mural. The Mural name and logo are trademarks of Tactivos, Inc. dba Mural.