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AI Security Enterprise-grade security and privacy for your AI support agent Fully certified SOC 2 Type 2 — not "aligned" or "in progress". Plus full GDPR compliance, HIPAA, AES-256 encryption, and zero model training on your data. 30 day free trial, full access, no credit card required. SOC 2 & GDPR compliant. Certified Fully certified SOC 2 Type 2 + HIPAA Genuinely SOC 2 Type 2 certified with an audited report you can review on our public trust page HIPAA support for health/medical businesses Annual third-party audit covers security, availability, and confidentiality controls across the full platform Available in: Intercom, Zendesk, Gorgias, Freshdesk, HubSpot Privacy GDPR compliant by default with no training of AI models on your data Your data is never used to train any AI models — yours, ours, model providers, or any third party's, ever Fully GDPR compliant with documented processors, data retention policies, and lawful basis for processing Data Processing Agreements (DPAs) and Standard Contractual Clauses available for EU and UK customers Available in: Intercom, Zendesk, Gorgias, Freshdesk, HubSpot Encryption Bank-grade encryption and isolated infrastructure for every customer All data encrypted at rest with AES-256 and in transit with TLS 1.2 or higher across the entire platform Uploaded content stored in isolated containers so your knowledge never mixes with another customer's Granular permissions, audit logs, and data deletion controls available from your dashboard at any time Available in: Intercom, Zendesk, Gorgias, Freshdesk, HubSpot More features to automate customer service without breaking the budget Copilot & Draft Replies Keep human agents in control as you roll out AI support Echo Agent Manage and improve your AI agent just by chatting with Echo Guidance Control exactly how your AI support agent speaks and acts Helpdesk Integrations Add an AI agent to your helpdesk in minutes Image Reading Let customers show you the problem, not just describe it Insights Understand what your customers are really asking Intelligent Escalation Intelligent escalation with seamless human handoff across every helpdesk Knowledge Train your AI agent on everything your team knows Live Translation Support customers in any language with live translations Multibrand Run multiple brands from a single AI support setup Multi-lingual Support Multilingual customer support, powered by AI Security Enterprise-grade security and privacy for your AI support agent Self-Learning The AI support agent that gets smarter with every ticket Shopify Resolve Shopify support queries automatically with AI Tagging Automatically categorize every conversation Tasks & Tools Automate complex support tasks with an AI agent Testing & QA Know exactly how your AI support agent will perform Ticket Training Turn thousands of past tickets into AI knowledge instantly User Data Answer questions about each customer's account Join 250+ eCommerce and SaaS businesses automating their support with AI Our cost-effective AI agents work across industries, like SaaS, marketplaces, ecommerce, travel & hospitality, B2C, crypto, rewards & gaming, and B2B. “We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.” B2C | Replaced HubSpot Breeze AI “Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.” Ella Roy Customer Success Manager, Zeffy Zeffy's case study “My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!” eCommerce | Replaced Zendesk AI "Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service." Alan Pugh Head of Customer Service, Traveljoy Traveljoy's case study “At only $0.10 per ticket, My AskAI, is now resolving over 60% of our tickets, it's revolutionised how we offer support to our customers!” Crypto | Replaced Intercom Fin AI "With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably." Martina Mitic Head of Customer Success, Kriptomat Kriptomat's case study “My AskAI blew everybody else out of the water. It made the selection process very easy for us.” B2B SaaS | Replaced Zendesk AI "My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas." Natalie Onions VP of Customer Service, Customer.io ($50M+ ARR) Customer.io's case study “The difference was immediate. Customers get instant answers and our team can focus on other tasks." eCommerce | Replaced Zendesk AI “What impressed us most was the flexibility and dedication of the My AskAI team. They never said, 'We can't do that,' and always worked to find a solution that fit our needs. They've helped us solve real problems and shown us how AI can transform customer service” Benjamin Mepsted Chief Customer Officer, Swytch Bike Swytch Bike's case study “My AskAI now resolves 82% of our support conversations. That's over 70,000 tickets every month.” B2C | Replaced Intercom Fin "My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable." Howard Blick Customer Service Team Lead, Freecash FreeCash's case study “Last year I was given the challenge, how can we provide the same or better service, without hiring anyone?” B2B SaaS | Replaced Zendesk AI “Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.” Conrad Jones CX and Customer Service Leader, Zinc Zinc's case study "Thanks to My AskAI, we’re now resolving 79% of customer support tickets automatically — freeing our team to focus on higher-value work." eCommerce | Replaced Zendesk AI "By integrating My AskAI into our Zendesk, we scaled our AI resolution rate from 25% to 79% and reclaimed roughly 150 hours per month of team time. As a result, our support team can now prioritize strategic customer interactions while routine queries are handled seamlessly” Andreas Korsus Managing Director, Edel Optics Edel Optics's case study “We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.” B2C | Replaced HubSpot Breeze AI “Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.” Ella Roy Customer Success Manager, Zeffy Zeffy's case study “My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!” eCommerce | Replaced Zendesk AI "Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service." Alan Pugh Head of Customer Service, Traveljoy Traveljoy's case study “At only $0.10 per ticket, My AskAI, is now resolving over 60% of our tickets, it's revolutionised how we offer support to our customers!” Crypto | Replaced Intercom Fin AI "With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably." Martina Mitic Head of Customer Success, Kriptomat Kriptomat's case study “My AskAI blew everybody else out of the water. It made the selection process very easy for us.” B2B SaaS | Replaced Zendesk AI "My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas." Natalie Onions VP of Customer Service, Customer.io ($50M+ ARR) Customer.io's case study Hear from more happy My AskAI customers We're rated 4.9/5 (19 reviews) across G2 and all the major helpdesk App Stores. "We've been incredibly impressed with My AskAI as our Support AI Chatbot provider. In just the last 6 months, their AI agent has delivered outstanding results — handling 275,000 conversations 💬, resolving 195,000 🎉, achieving a 70% resolution rate 🎯, saving 49,000 hours ⏰, and providing seamless support in 20+ languages 🌍. They've streamlined our support operations, enhanced customer experience, and proven to be a flexible, responsive partner. Highly recommend!" Howard B Via G2 "The best thing is how much time it saves me, and without creating more problems. Having a really detailed knowledge base for it to learn from makes a huge difference, but I've used other AI agents and My AskAI has been the best so far. Could partly be due to ChatGPT getting smarter over time, but the end result has been amazing. It's also not nearly as expensive as other options, for which I'm very grateful. Some options were totally out of my price range. Others wouldn't even work with my setup. I use Gorgias and BigCommerce, Gorgias' own AI agent wouldn't work with my BigCommerce integration but My AskAI does." Dan G Via G2 "The AI Agent consistently answered 70% of our support requests with no tweaking after the first knowledge base sync. Setup was so fast and easy. The Improve tab is regularly identifying a number of gaps in our current documentation and providing a number of ways to more easily close them. Following the suggestions quickly got us up to 80% deflection. We're using it on every chat ticket, and testing it internally on email tickets. Our team is still very small and we don't support multiple languages yet, so it was a pleasant surprise to see the AI Agent effortlessly responding in (so far) at least four different languages and deflecting all of those tickets successfully. The team has been very responsive and helped us work around some edge cases, added features, and improved reporting to cover some of our less-typical needs." Alan Pugh Via G2 "This AI tool for Support has not only streamlined our support process but also made the agent workday more flexible. I highly recommend it for any team looking to elevate their support game!" Dominyka Via Zendesk "The pricing is competitive compared to the native Zendesk pricing I would have paid. The AI does a decent job when comparing answers side by side with the native Zendesk AI bot. Once you've connected with the My AskAI team and have the things you need enabled, it's easy enough to set up. I love that when you have lead capture turned on for the standalone widget, it lets the user type a question before requiring their email to see the full answer. This is a great way to hook users and ensure you get their contact info. It's easy to integrate into Zendesk as long as you have Zendesks user verification set up already. This is a must have to use the AI bot with chat, otherwise it won't give you the contact info for users chatting in." Alec H Via G2 "Great AI Support app with 75%+ answer rate. Great control about the type of questions and answers given. Best support by the founders, really fast and helpful (although most of it works out of the box). Time to market possible within a day (and then gradually improving answers), no endless project or similar. I just can recommend!" Anonymous Via Zendesk Read even more reviews from real customers Frequently Asked Questions Why My AskAI? What are your most popular live chat apps? How secure are My AskAI's AI agents? How does the intelligent AI escalation work? How can I use My AskAI's AI agent with my existing live chat tool e.g. Intercom, Zendesk or Freshchat? What is an AI customer support agent? What is My AskAI? What content types can I add to train my AI agent? How much does My AskAI cost? How do I create an AI agent using My AskAI? The most affordable AI agent, that automates over 75% of your support tickets Get set up in minutes, keep your existing helpdesk, no developers required. Industries & Use cases B2B B2C Crypto eCommerce Marketplace Rewards & Gaming SaaS Travel & Hospitality Blog Blog home Freecash: How My AskAI resolves over 70k support queries every month Zinc: Using My AskAI to reduce support tickets by 68%, overnight Swytch: How My AskAI helps deflect over 3,700 support queries every month All My AskAI case studies Features changelog Knowledge Integrations Google Drive integration Notion integration All integrations Intelligent Features Copilot & Draft Replies Echo Agent Guidance Helpdesk Integrations Image Reading Insights Intelligent Escalation Knowledge Live Translation Multibrand Multi-lingual Support Security Help & Support Help docs Feedback & Issues Password login & reset Helpdesk Integrations Zendesk (Support Inbox) Zendesk (Messaging) Intercom Freshchat Freshdesk Gorgias HubSpot AI Copilot (Chrome Extension) All AI agent integrations Useful Links Home Full interactive demo Pricing Enterprise Build vs Buy Calculator Trust center Customer reviews (G2, etc.) Login Try our MCP Languages & Localizations إنشاء وكيل ذكاء اصطناعي (Arabic) AI এজেন্ট তৈরি করুন (Bengali) 创建AI助手 (Chinese) AI-Agent aanmaken (Dutch) Créer un Agent IA (French) KI-Agent erstellen (German) AI एजेंट बनाएं (Hindi) Crea Agente IA (Italian) AIエージェントを作成 (Japanese) Utwórz Agenta AI (Polish) Criar Agente de IA (Portuguese) Создать ИИ-агента (Russian) Compare My AskAI Intercom's Fin AI vs. My AskAI Zendesk AI vs. My AskAI Freshdesk's Freddy AI vs. My AskAI HubSpot's Breeze AI vs. My AskAI Gorgias AI vs. My AskAI OpenAI Agent Builder vs. My AskAI All My AskAI comparisons AI Support For All Company Sizes & Roles CX Leaders CX Ops Enterprise Founders Mid-Market Small Business Support Agents AI Support Agent ROI Calculators Freshdesk's Freddy AI ROI Calculator Gorgias' Automate AI ROI Calculator HubSpot's Breeze AI ROI Calculator Intercom's Fin AI ROI Calculator Zendesk's Advanced AI ROI Calculator All ROI Calculators Compare AI Support Agent Pricing Freshdesk Freddy vs Zendesk AI Pricing Freshdesk Freddy vs Intercom Fin Pricing Freshdesk Freddy vs Gorgias AI Pricing Freshdesk Freddy vs HubSpot Breeze Pricing Gorgias AI vs Zendesk AI Pricing Gorgias AI vs HubSpot Breeze Pricing Gorgias AI vs Intercom Fin Pricing HubSpot Breeze vs Zendesk AI Pricing Intercom Fin vs HubSpot Breeze Pricing Intercom Fin vs Zendesk AI Pricing Resources & Guides AI Resolution Rate Benchmarks From 195 Real Deployments | My AskAI AI Support Vendor Checklist — What to Look for in 2026 | My AskAI Make Product Videos With Claude AI, 2026 | My AskAI Your Guide to AI-First Customer Support | My AskAI Directories Tips & FAQs on how to use Intercom Tips & FAQs on how to use Zendesk Tips & FAQs on how to use Shopify Learn More About us Affiliate program Boring Bits Privacy Policy Terms Cookies Acceptable Use Want a live demo of our AI support agents? 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