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Skip to main content Trust and legal MariaDB Terms & Conditions MariaDB Terms Overview is a one-page summary for enterprise legal, security, and procurement teams of how our standard terms work: one agreement for every MariaDB product and service, precisely defined licensing metrics, published support and SLA commitments, and open source that stays open. The overview is informational only; the terms below govern. These terms and conditions can be incorporated by reference into Order Forms and other contracts with MariaDB. Products and Services MariaDB Subscription Agreement applies to a Customer purchasing MariaDB Products and Services from MariaDB. When the Customer purchases from a MariaDB Partner, this agreement applies to the Customer’s use of MariaDB Products and Services, and constitutes the End User License Agreement (EULA). MariaDB Support Policy defines the types of support provided by MariaDB (including Problem Resolution, Engineering, and Managed Operations services), and details issue severity levels and their associated service level agreements (SLAs). The MariaDB Support Policy replaced the MariaDB Subscription Services Policy. MariaDB Software License Terms apply to all MariaDB Software unless otherwise stated and do not alter the license terms of any free and open-source software (FOSS) or software subject to the Business Source License (BSL). Archived Terms MariaDB Terms & Conditions Archive