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Trust center
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SHA-256 (raw)
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SHA-256 (normalized text)
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Cyso Trust Centre
At Cyso, trust forms the foundation of every service we deliver. Our Trust Centre provides complete visibility into our security practices, compliance certifications, and data protection measures.
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Our Certifications
Our commitment to security, compliance, and technical excellence is validated through rigorous third-party certifications. These industry-recognised standards demonstrate our systematic approach to protecting your data, maintaining service quality, and delivering enterprise-grade cloud infrastructure that meets the most demanding regulatory requirements.
ISO/IEC 27001
The ISO/IEC 27001 sets the requirements for running an information security management system. Under this framework, security, risk management, incident response, change control and capacity planning all get handled systematically and stay auditable. Cyso works under a standard SLA that spells out what you get: response times, availability guarantees, monitoring and recovery procedures.
Learn more about ISO/IEC 27001 Learn more about ISO/IEC 27001
NEN 7510
The NEN 7510 standard is the Dutch information security standard for healthcare, built on top of ISO 27001. It adds the healthcare-specific pieces: privacy protection, access to patient information, data handling and logging every action in electronic health records. With our NEN 7510 certification, your organisation meets those healthcare security standards.
Learn more about NEN 7510 standards Learn more about NEN 7510 standards
Kubernetes Certified Service Provider
Cyso holds Kubernetes Certified Service Provider (KCSP) status, a recognition the Cloud Native Computing Foundation (CNCF) gives to organisations with proven Kubernetes expertise. It confirms our engineers know container orchestration in practice, from enterprise deployment strategies to troubleshooting complex environments.
View our KCSP listing View our KCSP listing
SOC 2 Type II report
A SOC 2 Type II report confirms that a service organisation handles outsourced IT processes securely, not just on paper but effectively in day-to-day practice. An independent auditor verifies that every security control has worked consistently across a period of at least six months. It's proof the safeguards hold up over time.
Learn more about SOC 2 Type II Learn more about SOC 2 Type II
Our memberships
Dutch Cloud Community Membership
As a member of the Dutch Cloud Community, Cyso actively supports the Netherlands’ digital sovereignty and cloud sector development. The DCC represents over 110 Dutch hosting and cloud providers, advocating for fair procurement processes and promoting European alternatives to global hyperscalers.
Cloud Native Computing Foundation (CNCF) Membership
Through our CNCF membership, Cyso participates in the global community advancing cloud-native technologies. This membership validates our technical expertise through our Kubernetes Certified Service Provider status. Our CNCF participation enables us to contribute to the democratisation of modern cloud technologies for European organisations.
Linux Foundation Europe Membership
As a member of the Linux Foundation Europe, Cyso is part of the European chapter of the world’s leading organisation for open source collaboration and innovation. Linux Foundation Europe drives open source adoption and digital sovereignty across the continent, supporting projects and organisations that keep critical technology infrastructure open, transparent, and independent. Our membership reflects our commitment to open standards and vendor-neutral technology.
We keep your business running
Service Level Agreements
Our standard SLA guarantees 99.99% uptime with clearly defined response times, escalation procedures, and compensation frameworks. Comprehensive monitoring systems provide real-time service status visibility.
Disaster Recovery & Failover
Multi-zone architecture provides automatic failover capabilities with geographically distributed backup systems. Recovery time objectives (RTO) and recovery point objectives (RPO) are clearly defined and regularly tested.
Incident Response & Support
24/7 security operations centre with dedicated incident response team. Comprehensive incident management procedures include communication protocols, remediation processes, and post-incident analysis.
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Security Measures at Cyso
Security forms the foundation of everything we build. Our multi-layered approach combines physical data centre protection with advanced network defences and strict access controls. Every component of our infrastructure is designed to protect your data, applications, and business operations whilst maintaining complete compliance with European regulations.
GDPR Compliancy
Your data remains your property at all times. We operate exclusively within Europe from our datacenters in Amsterdam and Frankfurt, protected by European privacy laws including GDPR compliance. Our infrastructure maintains complete data sovereignty with no unauthorised transfers outside the EU.
Network Security
Our entire network infrastructure features automatic DDoS protection with detection and mitigation systems. All instances are secured with asymmetric cryptography and Secure Shell access by default. Security Groups function as virtual firewalls, providing granular network access control.
Access Control and Authentication
Two-factor authentication (2FA) is mandatory for all account access. Our access control systems operate on role-based principles with comprehensive logging and audit trails. All personnel with system access undergo thorough security screening and background checks.
Infrastructure Security
All mission-critical platform components feature redundant architecture (N+1) across multiple availability zones. Data storage includes redundant backup systems (N+2) with geographically distributed recovery options. Our data centres meet stringent physical security requirements including multi-layered access controls.
Contact us today
Do you have any questions about our policies or services? Make sure to get in touch with us and schedule a call today.
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Stay ahead with the latest insights
Discover best practices for GDPR-compliant deployments, learn about the latest Open Source innovations, and explore real-world case studies from organizations successfully navigating their digital transformation journey.
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News
One website for all of Cyso
We are bringing cyso.com and cyso.cloud together on one website. Find all our solutions and cloud services in one place, and where to ask questions.
Cyso Cloud
October 26th, 2026 · 4 min
Security Tech Sovereignty
What are managed cloud services? What a provider covers and what stays with you
Managed cloud services explained: what a provider does, what stays with you, and whether you should consider in-house. Six questions to ask your provider.
Alec
October 21st, 2026 · 8 min
Tech European Cloud Open Source Security
What is object storage, and why does it matter who runs it?
What is object storage? Objects, buckets and the S3 API in plain terms, plus request fees, egress costs and what the EU Data Act changes about switching.
Alec
October 21st, 2026 · 10 min
XS