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Skip to navigationSkip to main content Opens in new tab |Trust Center Acai Travel Inc. At Acai Travel, we believe the complicated world of travel operations doesn’t have to be complex to use. In this new era of LLMs, we are reimagining the foundational technologies, systems and ways of working that power today’s leading TMCs, OTAs, airlines and hotels. We are a global team of passionate adventurers, skilled polyglots, and amateur chefs and musicians with offices in New York and Barcelona. [email protected] Privacy Policy Compliance SOC 2 Resources View all Data Processing Certifications SOC 2 Type II Engagement Letter Other resources Information Security Policy (AUP) Incident Response Plan Penetration Test (Summary) Business Continuity and Disaster Recovery Plan View 6 more Controls View all Infrastructure security Encryption key access restricted Unique account authentication enforced Production application access restricted View 11 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Anti-malware technology utilized View 8 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 30 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Data collected Customer personally identifiable information Employee personally identifiable information Credit card information Personal health information Subprocessors View all Amazon Web Services • Cloud provider DocuSign • Document management Google Workspace • Identity provider MongoDB Atlas • Data storage and processing Updates View all General SOC 2 Type II Report Renewed for 2026 Published July 31, 2026 We've completed our annual SOC 2 Type II audit, and the new report is now available in our Trust CenterOpens in new tab. The examination, conducted by ConstellationGRC, covers the period March 23, 2026 – June 23, 2026, and confirms that our controls for security, availability, and confidentiality were operating effectively throughout. General AcaiTravel Trust Center is Live Published July 21, 2026 Our Trust Center is live at https://trust.acaitravel.comOpens in new tab.