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Meter Trust Portal Policies, technologies, and certifications that help us earn your trust This portal is your resource for insight into our steadfast dedication to data security, privacy, and compliance. We are committed to transparency and fostering trust among our customers. Read on to learn about the policies, technologies, and third-party certifications that make this trust possible. Documents Compliance documents Available for customers to download from the Meter Dashboard. Name SOC 2 Type II Sign in Penetration Test Report Sign in Certifications and compliance resources Explore our posture around SOC 2 Type II and others. Achieving HIPAA compliance with Meter Achieving PCI compliance with Meter Privacy & data protection Meter separates the data and control planes to never gain access to your data. We will not break encryption to inspect your packets under any circumstances. Trust-focused technologies Meter was built with a zero trust architecture in mind. We also provide a firewall, DNS security, and client, site-to-site, and IPSec VPNs for extra protection. Control Plane Network Features Network Operating System COS Controller Operating System SOS Switch Operating System WOS Wireless Operating System Data Plane Trusted by technology and networking leaders everywhere Case studies Case studies “Meter is our expert partner in all things networking. As we moved into peak season we needed to feel comfortable that if our first line of internet went down that we would have a second, if our second line of internet went down, we had a third. All that really just revolves around our customer obsession. Meter's done a great job at helping us do that.” Codi Handley Director of Security and IT “Meter was a good fit as a partner because I was looking for an all-in-one shop that would be vertically integrated from hardware to software. I had a lot of issues with IT companies that purchased software and hardware off-the-shelf, because there were just so many layers in order to resolve any technical problems. And in a business like ours that need to move very quickly, downtime equates to lost dollars and cents.” Heindrik Bernabe Chief Technology Officer “Rather than saying, ‘Go check these settings and call us back,’ Meter says, ‘OK, I see what the problem is and it’s fixed now.’ Or if it required downtime, they ask when they can schedule the fix to go live and not disrupt our team’s workday. Just not having to worry about that is amazing.” Ryan Donnon Director of IT “Meter handles every detail to the quality level that I would handle it. Meter keeps me updated on the network status at any given time. They proactively reach out to me if there are issues.” Matt Thorne Head of IT & Business Systems Offices Labs Schools Retail stores Warehouses Enterprise Cohesive networks, not patchworks Built by network engineers Pricing Contact us Contact Contact us Demo Free trial We’re here to help you. If you have any questions, issues, or feedback please reach out to us at any time: hello@meter.com Support Support center Security Trust Disclosure policy security@meter.com Products Network Connect Cellular Data center How it works Security Hardware Power Firewalls Switches Wireless Software Command Dashboard DNS security Operations Fleet Network design & configuration Installation & rollout Support & maintenance Contact Contact us Demo Free trial We’re here to help you. If you have any questions, issues, or feedback please reach out to us at any time: hello@meter.com Support Support center Submit a support request Security Trust Disclosure policy security@meter.com Resources Pricing Switch to Meter Partners Hardware buyback Resources Case studies Solutions Customers Warehouses Education Retailers Offices Company About Careers We're hiring Press Events Blog Product newsletter Brand Privacy Terms 2700 18th Street, San Francisco, CA, 94110 © Meter, Inc.