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Digital Terms and Conditions
Table of Contents
General Terms
Specific Terms
Digital Support Services
Data Processing Addendums & InfoSec
Professional Services
Digital Licensors
On this page, you can download the General Terms and Conditions (GTCs) which you should consider and accept if you want to use our software. You will find different Specific Terms and Conditions (STCs) and other documents depending on the related Quadient software solution and your region of the world. If any document is subject to password, please contact your Quadient sales representative, who can help provide the password to you.
General Terms & Conditions
Current
General Terms & Conditions (GTCs) - Dec 2025
EN
FR
DE
NL
ES
PT
IT
PL
CZ
Archived
General Terms & Conditions (GTCs) - June 2025
EN
General Terms & Conditions (GTCs) - Sept 2024
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
Specific Terms & Conditions
Global Cloud Solutions
Current
Specific Terms & Conditions for Inspire Evolve - Dec 2025
EN
FR
DE
NL
ES
PT
IT
CZ
Specific Terms & Conditions for Inspire Flex Cloud (May 2026)
EN
Specific Terms & Conditions for Inspire Flex Cloud
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
Terms of Use (Prior to 1 Sep 2024)
APAC
EMEA
NORAM
Japan
Specific Terms & Conditions for Inspire iForms
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
Specific Terms & Conditions Quadient Impress – Sept 2026
EN
FR
DE
NL
Specific Terms & Conditions Quadient Impress - Dec 2025
EN
FR
DE
NL
Quadient Impress Service Level Agreement - 2026
EN
Quadient Impress Service Level Agreement
Multilingual
Specific Terms and Conditions Quadient AR – June 2026
EN
FR
NL
Specific Terms and Conditions Quadient AP – Sept 2026
EN
FR
DE
NL
Specific Terms and Conditions Quadient AP - Dec 2025
EN
FR
NL
Specific Terms and Conditions for Inspire Digital Vault
EN
Archived
Specific Terms & Conditions for Inspire Evolve - June 2025
EN
Specific Terms & Conditions for Inspire Evolve - Sept 2024
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
Specific Terms & Conditions - Inspire Evolve (Prior 1 Sep 2024)
EN
General Terms of Use (Prior to 1 Sep 2024)
APAC
EMEA
NORAM
End User Terms (Prior to 1 Sep 2024)
APAC
EMEA
NORAM
Specific Terms & Conditions - Generate on Demand (Prior 1 Sep 2024)
EN
BVB - Generate Batch (Prior 1 Sep 2024)
EN
BVB - Front Office (Prior 1 Sep 2024)
EN
BVB - Content Author (vor dem 1. September 2024)
EN
Specific Terms & Conditions for Inspire Flex Cloud (Prior to 1 Sep 2024)
EN
Terms of Use (Prior to 1 Sep 2024)
APAC
EMEA
NORAM
Japan
Specific Terms & Conditions Quadient Impress - June 2025
EN
FR
DE
NL
Specific Terms & Conditions Quadient Impress - Sept 2024
EN
FR
DE
NL
End User License Agreement (Prior to 1 Sep. 2024)
USA
UK
Europe
Specific Terms and Conditions Quadient AR (Yaypay) - Dec 2025
EN
FR
DE
NL
Specific Terms and Conditions Quadient AR (Yaypay) - August 2025
EN
Specific Terms and Conditions Quadient AR (Yaypay) - June 2025
EN
Specific Terms and Conditions Quadient AR (Yaypay) - Sept 2024
EN
FR
DE
Terms of Service (Prior to 1 Sep 2024)
EN
FR
Specific Terms and Conditions Quadient AP (Beanworks) - Sept 2024
EN
DE
Specific Terms and Conditions Quadient AP (Beanworks) - June 2025
EN
Specific Terms and Conditions Quadient AP (Beanworks) - Sept 2024
EN
FR
DE
Terms of Service (Prior to 1 Sep 2024)
EN
FR
Country Specific Cloud Services
DCS Terms and Conditions
EN
General Terms & Conditions e-Services
DE, AT
CH
Specific Terms and Conditions
FR
Specific Terms and Conditions
FR
Specific Terms & Conditions Neotouch
FR
General Terms & Conditions Neobox
FR
Specific Terms and Conditions
NL - English
BE - English
Specific Terms and Conditions
NL - Dutch
BE - Dutch
Global On-Premise Software
Current
Specific Terms and Conditions for Inspire Flex On Premise - June 2025
EN
Specific Terms and Conditions for Inspire Flex as a Managed Service (QMS) - Sept 2026
EN
Quadient Impress Automate On-Premise BVB - Juni 2025
EN
DE
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Quadient Impress Automate On-Premise BVB - Sept 2024
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
End User License Agreement for Quadient Impress Automate (Automate EULA) (Prior to 1 Sep 2024)
EN
Archived
Specific Terms and Conditions for Inspire Flex On Premise - Sept 2024
EN
FR
DE
NL
ES
PT
IT
PL
DA
CZ
Inspire Flex On-Premise EULA (Prior to 1st Sep. 2024)
EN
DE
Maintenance Service Level Agreement (Prior to 1 Sep. 2024)
EN
Quadient Impress Automate On-Premise Specific Terms and Conditions - Sept 2024
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
End-user Licence Agreement for Quadient Impress Automate (Automate EULA) (Prior to 1 Sep. 2024)
EN
Country Specific On-Premise Software
Current
Specific Terms and Conditions
FR
Digital Support Services
Global Cloud Solutions
Quadient Global Digital Support Terms (Valid from 1st Sep. 2024)
EN
Country Specific Cloud Solutions
DCS Support Schedule
EN
e-Services Service Level Agreement
DE
Global On-Premise Software
Quadient Global Digital Support Terms (Valid from 1st Sep. 2024)
EN
Data Processing Addendums & InfoSec
Current
Global Digital Data Processing Addendum for Quadient Digital - September 2026
EN
FR
DE
Quadient Digital Compliance Charter
EN
DCS Data Processing Addendum
EN
eServices Data Processing Addendum
EN
DE
Digital On-Premise Data Processing Agreement - June 2026
EN
FR
Archived
Global Digital Data Processing Addendum for Quadient Digital - June 2026
EN
FR
Global Digital Data Processing Addendum for Quadient Digital - April 2026
EN
FR
Global Digital Data Processing Addendum for Quadient Digital - Dec. 2025
EN
FR
Global Digital Data Processing Addendum for Quadient Digital - July 2025
EN
FR
Global Digital Data Processing Addendum for Quadient Digital - Feb. 2025
EN
FR
Privacy Notice/Data Processing Terms for Quadient Inspire Evolve (Prior to 1 Sep. 2024)
APAC
EMEA
NORAM
Digital On-Premise Data Processing Agreement - April 2026
EN
FR
Digital On-Premise Data Processing Agreement - Feb 2025
EN
FR
Professional Services
Current
Professional Services General Terms and Conditions (PS GTCs) Dec 2025
EN
FR
DE
NL
ES
PT
IT
PL
CZ
Specific Terms and Conditions for Professional Services (STCs) (Valid from 1st Sep. 2024)
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
Archived
Professional Services General Terms and Conditions (PS GTCs) Sept 2024
EN
FR
DE
NL
ES
PT
IT
PL
CZ
DA
Digital Licensors
United States: Quadient CXM USA, Inc. 478 Wheelers Farms Rd Milford, CT 06461, United States of America
Canada: Quadient CXM Canada, Inc. 150 Steelcase Rd West Markham, ON L3R 3J9, Canada
México, Argentina, Colombia, Perú, Chile, Bolivia, Ecuador, Chile, Uruguay, Venezuela, Costa Rica, Dominican Republic, El Salvador, Guatemala, Haití, Honduras and/or Paraguay: Quadient México, S. de R.L. de C.V. Avda. Paseo de la Reforma 333, Of. 407, Del. Cuauhtémoc, Ciudad de Mexico 06500, Mexico
Brazil: Quadient CXM Brazil Ltda. Rua Prof. Artur Ramos 183, Cj 121, 01454-905 São Paulo - SP, Brazil
Only for Quadient Impress and Quadient Impress Automate:
Quadient, Inc. (Rg. No. 94-2388882): Corporation Trust Company, 1209 Orange Street, Wilmington, New Castle County, Delaware
Quadient Canada Ltd (Rg. No. Ontario Corp n° 032482-5): 150 Steelcase Road West, Markham ON L3R 3J9
United Kingdom, Ireland: Quadient CXM UK Limited (company number 03749721) 3rd Floor Press Centre Here East, 14 East Bay Lane, London, London, England, E15 2GW
Quadient Ireland Ltd (Rg. No. N° IE116721): 7 Riverwalk, National Digital Park, Citywest Business Campus, Citywest, Dublin 24, D24 H2CE, Ireland
France, Belgium, The Netherland, and/or Luxembourg: Quadient CXM France SAS 42/46 avenue Aristide Briand, 92220 Bagneux, France
Austria and/or Germany: Quadient CXM Germany GmbH Landsberger Str. 154, 80339 München, Germany
Italy: Quadient CXM Italy Srl Via Santa Maria Valle 1, 20123 Milano (MI), Italy
Switzerland: Quadient CXM Switzerland AG Hertistrasse 25, 8304 Wallisellen, Switzerland
Denmark, Finland, Norway, Sweden and/or Iceland: Quadient CXM Denmark Aps. Buus Jensen Statsautoriserede Revisoren, Lerso Parkalle 112, 2100 København, Denmark
Spain, Portugal: Quadient Software Spain S.A. c/Buen Suceso 32, 2D, 28008, Madrid, Spain
Albania, Algeria, Bahrain, Botswana, Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Greece, Israel, Jordan, Kosovo, Kuwait, Lebanon, Libya, Malawi, Morocco, Mozambique, Namibia, North Macedonia, Oman, Qatar, Romania, Saudi Arabia; Serbia; Slovakia; Slovenia; South Africa, Syria; Tunisia; Turkey; United Arab Emirates; Yemen, Zimbabwe and/or Zambia. Quadient CXM Czech S.r.o. Hvězdova 1716/2b, 140 78 Prague 4 – Nusle, Czech Republic
Poland Quadient Poland Sp. z.o.o. 27 Orzycka Street, Warsaw, Poland
Only for Quadient Impress and Quadient Impress Automate:
Quadient UK Limited (company number 02658324): 3rd Floor Press Centre Here East, 14 East Bay Lane, London, England, E15 2GW
Quadient France SA (Rg. No. Nanterre 378 778 542): 7 rue Henri Becquerel, 92500 Rueil Malmaison, France
Quadient Belgium NV (Rg. No.: BE 0473.049.006): Ikaroslaan 37, 1930 ZAVENTEM
Quadient Netherlands BV (Rg. No. KvK 01086585): Palmpolstraat 5, 1327CA Almere
Quadient Luxembourg (Rg. No. B 141047): 2 rue Léon Laval, 3372 Leudelange
Quadient Germany GmbH & Co KG (Rg. No. HRA 85583): Landsberger Str. 154, 80339 München, Germany
Quadient Switzerland AG (Rg. No. CHE-113.708.416): Hertistrasse 25, 8304 Wallisellen
Quadient Danmark A/S (R. No. CVR 16 275 034): Valhøjs Allé 176, DK - 2610 Rødovre
Singapore, Thailand, China, India, Hong Kong, Japan, South Korea, Mongolia, Indonesia, Malaysia, Taiwan, Vietnam, India, Pakistan, Philippines, Brunei Quadient Singapore Pte Ltd 20 Cecil Street #17-02/03 PLUS, Singapore 049705 Only for Quadient Impress and Quadient Impress Automate: Quadient Solutions India Pvt Ltd. (Rg. No. U64110HR2008PTC038419) 302, Tower B, Millennium Plaza, Sector 27, Gurgaon HR 122001 India
Australia, New Zealand: Quadient Australia PTY LTD St Martins Tower' Suite 303B Level 3, 31 Market Street, SYDNEY NSW 2000