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Skip to navigationSkip to main content Ravenna [email protected] Privacy PolicyOpens in new tab Ravenna is the modern help desk built for the way teams work today—seamlessly integrating with Slack and Teams to provide instant, AI-powered support for IT, HR, finance, and operations. By turning messages into tickets, automating responses, and generating knowledge effortlessly, Ravenna helps organizations streamline internal support and reduce operational friction. We take security and compliance seriously, ensuring that your data remains protected while enabling seamless collaboration. This page provides insights into our security practices and commitment to enterprise-grade security. Compliance SOC 2 GDPR HIPAA Resources View all Penetration Test Report.pdf SOC 2 Type II Controls View all Infrastructure security Unique account authentication enforced Production application access restricted Production database access restricted View 9 more Infrastructure security controls Organizational security Anti-malware technology utilized Performance evaluations conducted Password policy enforced View 1 more Organizational security control Product security Data encryption utilized Control self-assessments conducted Internal security procedures Cybersecurity insurance maintained SOC 2 - System Description Board oversight briefings conducted View 13 more Internal security procedures controls Data collected Customer personally identifiable information Employee personally identifiable information Credit card information Personal health information Subprocessors View all Amazon Web Services • Cloud provider GitHub • Version control Google Workspace • Identity provider OpenAI • Engineering