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Yeul Payments Inc. (doing business as SamSearch) ("SamSearch," "we," "us," or "our") operates the www.samsearch.co website (the "Site") and provides an AI-powered government contract discovery and opportunity management platform for government contractors (the "Services").
This Privacy Policy informs you of how information about you is collected, used, and disclosed by us.
Scope of Application
This Privacy Policy applies to:
Visitors of the Site
Prospective and current customers and their representatives
Users who access or interact with our Services
Users of our Chrome Extension and Slack App
Participants in SamSearch-sponsored events, webinars, or surveys
By using our Site and/or Services or otherwise engaging with SamSearch, you consent to the collection and use of your information as described in this Privacy Policy.
Information Collection
Categories of Personal Information
Category Description
Contact Name, email, phone number, company, title
Account & Usage Login credentials, usage patterns, actions within the application
Technical IP address, device type, operating system, browser version, location (IP-based)
Communications Messages sent to SamSearch or through in-product chat or support
Transactional Purchase records, payment status, subscription plan
Other Any other data you voluntarily submit (e.g., through surveys, events, feedback forms)
Sources of Information
Directly from you (signups, form submissions, support tickets)
Automatically through use of the Site and Services (analytics, cookies)
From third-party providers (e.g., CRM tools, enrichment platforms, integrations)
How We Use Information
Purpose Legal Basis
Provide, operate, and improve the Services Contractual necessity / Legitimate interest
Deliver support and respond to inquiries Contractual necessity
Prevent fraud, abuse, and security threats Legitimate interest
Analyze usage to improve performance Legitimate interest
Send product updates and training content Consent / Legitimate interest
Conduct marketing and outreach Consent / Legitimate interest
Comply with legal and regulatory obligations Legal obligation
AI and Model Training
We do not use your personal information, content, or outputs generated through our Services to train our AI models or algorithms. Your data is used solely to provide, operate, and improve the Services for you, in accordance with our Terms of Service.
Data Hosting and Security
SamSearch operates in High-authorized cloud environments to support secure usage by government contractors. We implement strong security controls, including:
Data encryption at rest
Role-based access control
Regular vulnerability scanning and patching
Only authorized personnel may access customer data under strict confidentiality obligations.
Information Sharing
We may share your information with:
Trusted vendors and service providers (e.g., cloud hosting, support tools) for the purpose of delivering Services in accordance with our contractual and legal obligations.
Government or legal authorities where required by law.
Acquirers or successors in case of business transfer.
Integration partners as part of your enabled workflows.
We do not sell your personal information under any circumstances. All sharing is done in alignment with our contractual commitments and applicable law.
Retention
We retain personal data only as long as necessary to:
Deliver our Services in accordance with our contractual obligations
Comply with legal and regulatory requirements
Enforce our agreements
Customers may request deletion of their data in accordance with our Terms of Service.
Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Correct inaccuracies in your data
Request deletion, subject to contractual and legal obligations
Object to certain processing activities (e.g., direct marketing)
Withdraw consent where previously given
To exercise any of these rights, contact us at support@samsearch.co.
Marketing Communications
You may opt out of marketing emails at any time using the unsubscribe link. We may still send you transactional messages related to your account or the Services, as required to fulfill our contractual commitments.
SMS/MMS Messaging Consent
By providing your mobile number to SamSearch, you consent to receive text messages regarding updates, offers, and customer support. Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at https://www.samsearch.co/support.
We will not sell, share, or distribute your personal information to third parties for marketing purposes. Your information is used solely to provide you with the requested services and communications.
Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide advance notice via email or the Site. Continued use of the Services constitutes acceptance of the revised policy.
Contact Us
SamSearch
Email: support@samsearch.co
Support: https://www.samsearch.co/support