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Privacy policy
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Privacy Policy
Last updated: November 9, 2026
At Strongly.AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.strongly.ai), use our StronglyAI, Inc. software and services, or use our Strongly.AI mobile application (the "App"). The App is a companion to the Strongly.AI platform for licensed users; it communicates only with your organization's Strongly.AI platform and does not send your data directly to any third-party AI provider.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
Name
Email address
Company name
Job title
Phone number
Billing information
User account credentials
Any other information you choose to provide
1.2 Usage Data
We automatically collect information on how you access and use our website and services, including:
IP address
Browser type and version
Device information (e.g., device type, operating system)
Pages visited and features used
Time and date of your visit
Referring website
Click-stream data
Other diagnostic data
1.3 AI Interaction Data
When using our Strongly.AI software, we may collect and process data related to your interactions with AI models, including:
Input prompts and queries
Output responses and generated content
Usage patterns and frequency
Performance metrics and error logs
Model preferences and settings
Feedback and ratings provided
1.4 Cookies and Similar Technologies
www.strongly.ai sets one cookie of its own, which remembers your cookie choice. Every other cookie in the table below is set only after you agree to its purpose in our cookie banner. Until you agree, the site loads nothing from Google or LinkedIn. You can choose Accept all, Reject all or each purpose separately, and you can change or withdraw your choice at any time under Cookie settings in the footer of every page. Withdrawing deletes the analytics and marketing cookies set on this site. We treat a Global Privacy Control signal from your browser as Reject all.
Name	Type	Provider	Purpose	When it is set	How long it lasts
cookie_consent	Cookie	StronglyAI (www.strongly.ai)	Remembers the choice you made in the cookie banner, so we do not ask on every page.	When you make a choice in the cookie banner.	180 days
_ga	Cookie	Google Analytics (Google LLC), set on strongly.ai	Tells visitors apart, so we can count visits and see how the site is used.	Only after you agree to Analytics.	2 years
_ga_HE0Z0KVVFW	Cookie	Google Analytics (Google LLC), set on strongly.ai	Keeps the state of your visit for Google Analytics.	Only after you agree to Analytics.	2 years
li_fat_id, ln_or, li_giant, li_sugr, _guid, oribi_cookie_user_guid, oribi_user_guid	Cookies	LinkedIn Insight Tag (LinkedIn), set on strongly.ai. LinkedIn also sets its own cookies on linkedin.com.	Measures the results of our LinkedIn campaigns.	Only after you agree to Marketing.	Set by LinkedIn. See LinkedIn's cookie table.
YouTube video player (www.youtube-nocookie.com)	Embedded player, which may use cookies and browser storage on its own domain	YouTube (Google LLC)	Plays a video on the page.	Only when you press play on a video. No video player is loaded before that.	Set by Google.
The site does not use local storage or session storage.
1.5 Web Analytics (Google Analytics)
We use Google Analytics 4 (provided by Google LLC) on www.strongly.ai to understand how visitors find and use our site. It is loaded only if you agree to Analytics in our cookie banner. It then sets first-party cookies on your device and reports aggregated traffic data back to us.
The categories of data Google Analytics collects on our behalf include:
Pages you visit, time on page, and click-through behavior
Referrer (the site you came from)
Approximate geographic location (city / country, derived from your IP — IP addresses are truncated by Google before storage and are not exposed to us)
Device type, operating system, browser version, screen resolution
A randomly generated client identifier stored in a first-party cookie (typically _ga and _ga_HE0Z0KVVFW)
Loaded only if you agree. Until you agree to Analytics in our cookie banner, the Google Analytics script is not loaded and no request is sent to Google: no page view, no event and no cookie. This is the same whether you have not chosen yet or have chosen Reject all. Advertising storage and ad personalization stay switched off when Google Analytics is loaded.
If you withdraw your agreement under Cookie settings in the footer, we delete the Google Analytics cookies set on this site and load the page again without Google Analytics. Your choice is kept in the cookie_consent cookie for 180 days (see Section 1.4).
How to opt out. You can opt out of Google Analytics tracking at any time by:
Choosing Reject all in our cookie banner, or changing your choice at any time under Cookie settings in the footer.
Installing the Google Analytics Opt-Out Browser Add-on.
Using your browser's Global Privacy Control signal, which we treat as Reject all.
Blocking third-party cookies, the googletagmanager.com domain, or analytics scripts via a browser extension.
Retention. Aggregated traffic data is retained by Google Analytics for the period set on our Google Analytics property (currently 14 months). After that window, user- and event-level data is automatically deleted by Google; only aggregated reports remain.
Sharing settings. We have not enabled Google Signals, Google Ads linking, or any "Share data with Google" toggle on our Google Analytics property. Data we send to Google Analytics is not used by Google to personalize ads, train Google's models, or improve other Google services beyond providing analytics to us.
International transfers + legal basis. Google LLC processes this data in the United States. Transfers from the European Economic Area, UK, and Switzerland rely on the EU-US Data Privacy Framework + Standard Contractual Clauses (see Section 7). Our legal basis under GDPR is consent for visitors in those jurisdictions (captured by the cookie banner) and legitimate interest for visitors elsewhere. Google's own privacy policy is at https://policies.google.com/privacy; their data-processing terms specific to Google Analytics are at https://business.safety.google/privacy/.
1.6 Platform Usage Data
When you use the StronglyAI platform, we collect telemetry and metering data necessary for billing, service operation, and platform reliability. This includes API call volumes, token counts, compute resource consumption, feature utilization metrics, and system performance data. This data is used solely for service delivery, capacity planning, and invoicing purposes. For enterprise customers, the processing of platform usage data is governed by our Data Processing Addendum (DPA).
2. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
Providing, maintaining, and improving our services
Personalizing and enhancing user experience
Analyzing usage patterns to optimize our offerings
Communicating with you about our products, services, and promotions
Providing customer support and responding to inquiries
Processing transactions and sending related information
Detecting and preventing fraudulent or unauthorized activities
Complying with legal obligations and enforcing our terms of service
Conducting research and development to enhance our platform and services. Important: StronglyAI does not use Customer Data (as defined in our Data Processing Addendum) to train, fine-tune, or improve AI models. Any research and development activities use only aggregated, anonymized, and de-identified data that cannot be linked back to any individual or customer.
Aggregating and anonymizing data for analytical purposes
3. Data Retention
We retain personal information and AI interaction data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you
Whether there is a legal obligation to which we are subject
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)
4. Data Protection and Security
We implement robust security measures to protect your personal information and AI interaction data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest using industry-standard protocols
Regular security audits and vulnerability assessments
Multi-factor authentication for user accounts
Access controls and logging mechanisms
Employee training on data protection and privacy best practices
Physical security measures for our data centers and offices
Incident response and data breach notification procedures
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Sharing and Disclosure
We may share your information with:
5.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including hosting, data analysis, payment processing, customer service, and marketing assistance. The category of "data analysis" includes Google LLC, who processes pseudonymized web-traffic data through Google Analytics as described in Section 1.5. Our full list of sub-processors is maintained on our Sub-Processor List page; that list is updated whenever a sub-processor is added, removed, or replaced.
5.2 Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions. However, text messaging originator opt-in data and consent will not be shared with any third parties.
5.3 Legal Requirements
We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Strongly.AI
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
5.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We do not sell your personal information to third parties for their direct marketing purposes.
5.5 Enterprise Customers and Data Processing
For enterprise customers who have entered into a subscription agreement with StronglyAI, the processing of personal data is governed by our Data Processing Addendum (DPA), which forms part of the Master Subscription Agreement. The DPA details our obligations as a data processor, including security measures, sub-processor management, and data subject rights. A current list of sub-processors used by StronglyAI is available on our Sub-Processor List page.
5.6 SMS and Text Messaging
If you opt in to receive SMS or text messages from Strongly.AI, your opt-in consent and any information collected in connection with that consent (including your phone number) will not be shared with, sold to, rented to, or disclosed to any third parties or affiliates for their own marketing purposes. We will only use your messaging consent data to send you the communications you have opted in to receive. You may opt out of text messages at any time by replying STOP.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access and obtain a copy of your personal information
The right to rectify or update your personal information
The right to delete your personal information (subject to certain exceptions)
The right to restrict or object to our processing of your personal information
The right to data portability
The right to withdraw consent (where processing is based on consent)
The right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.
7. International Data Transfers
Your information, including personal information, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
When we transfer personal information from the European Economic Area, UK, or Switzerland to the United States or other countries, we use a variety of legal mechanisms to help ensure your rights and protections travel with your data, such as:
EU-US Data Privacy Framework (DPF)
UK Extension to the EU-US Data Privacy Framework
Swiss-US Data Privacy Framework
Standard Contractual Clauses (SCCs) approved by the European Commission
Binding Corporate Rules
8. Children's Privacy
Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us using the information provided in the "Contact Us" section.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Third-Party Links and Services
Our website and services may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
11. California Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the following rights regarding your personal information:
Right to know what personal information we collect, use, and disclose.
Right to delete your personal information (subject to limited exceptions, such as records we are required to keep for legal compliance).
Right to correct inaccurate personal information.
Right to opt out of the sale or sharing of your personal information (see "Do Not Sell or Share" below).
Right to opt out of automated decision-making (where applicable).
Right to non-discrimination - we will not deny service, charge different prices, or provide a different level of quality because you exercised any of these rights.
11.1 Do Not Sell or Share My Personal Information
Short version: Strongly.AI does not sell your personal information for money, and does not engage in "cross-context behavioral advertising" that the CPRA defines as "sharing." You are already opted out by default for both.
Under the CCPA / CPRA:
"Sell" means disclosing personal information to a third party for monetary or other valuable consideration.
"Share" means disclosing personal information to a third party for "cross-context behavioral advertising" - building an advertising profile of you that can be used across unrelated services.
We do not:
Sell personal information to data brokers, advertisers, or any other third party.
Enable Google Signals, Google Ads linking, or any "Share data with Google products" toggle on our Google Analytics property.
Use a Meta Pixel, a TikTok Pixel or third-party advertising cookies.
Share personal information with any third party for their own marketing.
We do use Google Analytics 4, only if you agree to Analytics in our cookie banner. Visitor data goes to Google as our service provider (a relationship the CCPA / CPRA explicitly distinguishes from "selling" or "sharing"). See Section 1.5 for the full Google Analytics disclosure.
We also use the LinkedIn Insight Tag, only if you agree to Marketing in our cookie banner, to measure our LinkedIn campaigns. It may count as "sharing" for cross-context behavioral advertising under California law. Choosing Reject all or sending a Global Privacy Control signal opts you out.
11.2 Browser-level signals (Global Privacy Control)
Strongly.AI honors the Global Privacy Control (GPC) signal. If your browser or browser extension is configured to send a GPC header on requests, we treat that header as a verified opt-out of any sale or share of your personal information - no additional action from you is required. The GPC specification is the recommended technical standard for the CCPA / CPRA opt-out right; details on how to enable it are at that link.
11.3 Cookie banner as a sale/share opt-out
The "Reject all" button on our cookie banner is also a CCPA / CPRA sale/share opt-out. With Reject all, neither Google Analytics nor the LinkedIn Insight Tag is loaded, on this visit and on later visits. The choice is kept for 180 days in the first-party cookie_consent cookie, and you can change it at any time under Cookie settings in the footer. See Section 1.4 and Section 1.5.
11.4 How to exercise your rights
To submit a verifiable consumer request, email us at legal@strongly.ai. Include enough information for us to confirm you are the person whose data is at issue (typically the email address you used with us, or for a Strongly Report submission, the public submission identifier from your confirmation page). We respond to verifiable requests within 45 days, with a possible 45-day extension as the law permits.
11.5 Authorized agents
You may designate an authorized agent to make a request on your behalf. We require (a) written, signed permission from you authorizing the agent to act, AND (b) verification of your identity directly. We may deny requests from agents who do not submit proof of authorization.
12. Website Visitors (www.strongly.ai)
This section describes what happens to personal information when you visit www.strongly.ai, whether or not you are a customer.
12.1 Who is responsible
StronglyAI, Inc., Atlanta, GA, United States, is responsible for the personal information collected through this website. Contact: legal@strongly.ai.
12.2 What the website collects, and why
What you enter in a form. The contact, demo and support forms collect your name, work email, company, job title and your message or request details, so we can reply and help you. The newsletter form collects your email address, so we can send you the newsletter. The white paper, book and event forms collect your name, work email, company and job title, so we can give you what you asked for and follow up with you about it. The Strongly Cloud early access form collects your name, work email and company, so we can handle your request and tell you when your account is ready. We send you marketing email from these forms only if you ask for it, by subscribing to the newsletter or ticking the optional box on a form. The Strongly Report forms have their own data handling notice.
Access logs. When your browser requests a page or file, our hosting provider records the request: your IP address, the date and time, the address requested, the referring page and your browser's user agent. We use these logs to deliver the site, keep it secure and fix problems.
Analytics and campaign measurement, only if you agree. If you agree in the cookie banner, Google Analytics and the LinkedIn Insight Tag collect the information described in Sections 1.4 and 1.5, so we can understand how the site is used and measure our LinkedIn campaigns. Without your agreement they are not loaded.
Videos. If you press play on a video, your browser connects to YouTube, which receives your IP address and information about your browser. Nothing is loaded from YouTube before you press play.
Fonts, icons and scripts are served from www.strongly.ai itself, so loading a page does not send your IP address to a font or script provider.
12.3 The basis for using it
Analytics and marketing cookies: your consent, which you can withdraw at any time under Cookie settings in the footer.
Marketing email: your consent, which you can withdraw with the unsubscribe link in any such email or by emailing us.
Form entries: to take the steps you asked for and to answer you, and our legitimate interest in responding to people who contact us.
Access logs and the cookie_consent cookie: our legitimate interest in running a secure, working website and in remembering your cookie choice.
12.4 How long we keep it
Cookies last for the periods shown in Section 1.4.
Google Analytics data is kept for the period described in Section 1.5.
Form entries and access logs are kept as described in Section 3.
12.5 Who processes it for us
Amazon Web Services, Inc. hosts the website (AWS Amplify and Amazon CloudFront), receives form entries (Amazon API Gateway and AWS Lambda, in the United States) and sends the emails that follow a form entry (Amazon Simple Email Service).
Google LLC provides Google Analytics, only if you agree to Analytics, and YouTube, only when you play a video.
LinkedIn provides the LinkedIn Insight Tag, only if you agree to Marketing.
12.6 Where it is processed
StronglyAI is based in the United States, and the information described in this section is processed in the United States. Section 7 describes international data transfers.
12.7 Your requests
To ask for a copy of your personal information, or to have it corrected or deleted, or to object to how we use it, email legal@strongly.ai. Tell us the email address you used on a form so we can find your entries. Section 6 lists the rights you may have, depending on where you live. You can change your cookie choice at any time under Cookie settings in the footer.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
StronglyAI, Inc.
General inquiries: info@strongly.ai
Legal: legal@strongly.ai
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