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Subscribe to UpdatesSubscribe All Systems Operational GoTo Connect (Business Communication) Operational VoIP Calls - Deskphones Operational VoIP Calls - GoTo Connect Web Operational VoIP Calls - GoTo Connect Mobile Operational PSTN Calls - Inbound Operational PSTN Calls - Outbound Operational Messaging - SMS Operational Messaging - Chat Operational Administration Portal Operational Fax Operational Contact Center (Business Communication) Operational Contact Center Operational CC-Pro Operational Grasshopper (Business Communication) Operational Grasshopper Operational Customer Engagement (Business Communication) Operational Customer Engagement Operational GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational GoTo Meeting Operational GoTo Webinar Operational GoTo Training Operational OpenVoice Operational GoTo Stage Operational join.me Operational LogMeIn Resolve Operational Devices Operational Helpdesk Operational MDM Operational Remote Execution Operational Reporting Operational Support Operational Login Operational Integrations Operational Resolve MCP Server Operational LogMeIn Miradore (Mobile Device Management - MDM) Operational Miradore Operational Rescue and GoToAssist (Remote Support) Operational Rescue Operational GoTo Assist Remote Support v5 Operational GoTo Assist Remote support v4 Operational GoTo Assist Service Desk Operational GoTo Assist Corporate Operational Rescue Live Control Operational Rescue Live Guide Operational Rescue Live Lens Operational Rescue Lens Operational GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational Pro/Central Operational GoToMyPC Operational Hamachi Operational GoTo API Operational GoTo Assist Remote Support v5 API Operational GoTo Meeting API Operational GoTo Training API Operational GoTo Webinar API Operational GoTo Connect API Operational GoTo Assist Service Desk API Operational GoTo Assist Remote Support API Operational GoTo Assist Corporate API Operational GoTo Developer Center Frontend Operational Admin API Operational SCIM API Operational Authentication API Operational GoTo Resolve Recording and Session API Operational GoTo Resolve MDM API Operational Goto Resolve Knowledge Base API Operational Purchase & Subscription Operations Operational New purchases Operational Self Serve Operational Trial initiation Operational Subscription Management Operational GoTo StatusPage Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Rescue - Maintenance Nov 14, 2026 06:00-07:00 UTC Update - We will be undergoing scheduled maintenance during this time. Oct 14, 2026 - 11:27 UTC Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a Rescue EU service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time : November 14th, 2026, 06:00 AM UTC to 07:00 AM UTC Purpose : This maintenance is to ensure and maintain system performance and stability. Duration : All maintenance will be performed within the 1-hour maintenance window. What to expect : All Rescue services will be available during the maintenance. We would like to thank you for your patience and understanding during this time. Oct 14, 2026 - 06:17 UTC LogMeIn Pro, LogMeIn Central, Hamachi, Join.me, GoToMyPC - Maintenance Nov 14, 2026 06:30-09:00 UTC As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a scheduled maintenance affecting LogMeIn Pro and Central, join.me, Hamachi, and GoToMyPC on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: Saturday, November 14, 2026, 06:30 AM UTC to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: LogMeIn Pro and Central: Existing remote access sessions will remain active, and users can continue to work without interruption. The following features will not be available during the maintenance: registration; login to Central and/or the My Computers page; accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through the API (including desktop and mobile LogMeIn clients); starting new remote access sessions (remote control, file manager, dashboard, etc.); host login/logout; adding new hosts; modifying host subscriptions; executing One2Many and Remote Execution tasks. join.me: Existing join.me sessions (voice and screen sharing) will not be affected, but in-app functions such as start/stop recording, Mute 'em, and chime will not be available. The following features will not be available during the maintenance: registration; starting a new screen sharing or VoIP audio session; starting a new phone audio session; joining an existing screen sharing session (including reconnecting); accessing and changing anything on the website (including purchases). Hamachi: Existing network connections will not be interrupted. The following features will not be available during the maintenance: registration; accessing and changing anything on the website (including purchases); adding new hosts to a network; hosts coming online/going offline in networks. GoToMyPC: GoToMyPC users with two-factor authentication (TFA) set up will not be able to log in during the maintenance. We would like to thank you for your patience and understanding during this time. Posted on Oct 23, 2026 - 06:56 UTC GoTo Products - Scheduled Maintenance Nov 18, 2026 02:30-06:30 UTC As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. During the maintenance, customers may experience increased latency issues and slower response times. GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event. November 18th - 02:30 to 03:00 am UTC - Customers may notice increased latency November 18th - 06:00 to 06:30 am UTC - Customers may notice increased latency We would like to thank you for your patience and understanding during this period. Posted on Oct 17, 2026 - 08:57 UTC Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session Failures Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Nov 6, 14:32 UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. Nov 6, 14:15 UTC Update - Our engineers continue to work towards a resolution. We will provide another update shortly. Nov 6, 13:33 UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. Nov 6, 13:22 UTC Investigating - We are actively investigating reports that some LogMeIn Rescue, Pro, Central, and G2ARS v5 customers may be experiencing attended sessions not starting and unattended devices not deploying. Our engineers are working to identify the issue and will provide another update shortly. Nov 6, 13:14 UTC Nov 5, 2026 LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session failures Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Nov 5, 18:04 UTC Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly. Nov 5, 17:07 UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly. Nov 5, 15:48 UTC Investigating - We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly. Nov 5, 15:36 UTC GoToMyPC - Maintenance Completed - The scheduled maintenance has been completed. Nov 5, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 05:30 UTC Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event. Date and Time: November 5th, 2026, 5:30 AM to 8:00 AM (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2.5-hour-maintenance window. What to expect: During the maintenance window, the application will be unavailable for 5 minutes. Customers will not be able to start new sessions during those 5 minutes, whereas there will be no impact on ongoing sessions. We would like to thank you for your patience and understanding during this time. Nov 3, 07:40 UTC Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Oct 29, 23:15 UTC Update - Our engineers we are confirming that all services are functional once again. We will continue monitoring the situation and provide updates as needed. Oct 29, 19:27 UTC Update - We are investigating a renewed increase in activity related to the recent issue affecting LogMeIn Rescue, Pro, Central, and G2ARS v5. Our engineers have not yet observed a corresponding increase in signing failures and are validating service health and customer impact. We’ll provide another update momentarily. Oct 29, 18:51 UTC Monitoring - Our engineers are confirming that all services are functional. We will continue monitoring the situation for an extended period and provide a final update later. Oct 29, 15:46 UTC Identified - Our engineers are seeing improvements and are actively working towards a full resolution. We will provide another update shortly. Oct 29, 15:22 UTC Update - We are still actively investigating LogMeIn Rescue, Pro, Central, and G2ARS v5 attended session not starting and unattended devices not deployed. LogMeIn Rescue customers can trust the applet as a workaround. Pro, Central and G2ARS v5 customers can continue to retry. Our engineers are working to identify the issue. Another update will follow. Oct 29, 14:45 UTC Investigating - We are actively investigating reports that some LogMeIn Rescue, Pro, Central, and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly. Oct 29, 14:08 UTC Oct 28, 2026 LogMeIn Rescue and G2ARS v5 - new session fails Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence. Oct 28, 21:22 UTC Monitoring - Our engineers have corrected the issue and we are seeing signs of improvement. We will continue monitoring the situation closely and provide a final update. Oct 28, 20:19 UTC Update - Our engineers are still actively working towards a resolution with our solution provider. We will provide another update shortly. Oct 28, 19:58 UTC Identified - Our engineers have identified the issue and are now actively working towards a resolution. In the meantime, customers can retry their action as a workaround. We will provide another update once new information is available. Oct 28, 18:59 UTC Investigating - We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly. Oct 28, 18:38 UTC Incident History Powered by Atlassian Statuspage