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Your data is safe in our hands. Really. Security best practices are built into every layer of the LogicMonitor experience, from our technical architecture to our everyday business operations. Explore the platform View our trust center Security resources Security whitepaper Download a deep-dive into our security controls. Download now SOC3 Audit report Review an independent, third-party security audit. Download now ISO/IEC certifications ISO/IEC 27001:2013 ISO/IEC 27017:2015 ISO/IEC 27018:2019 View SOC2 Type 2 certification SOC2 Type 2 standards View certificate TRUSTED BY THE BEST, WHO NEED THE BEST. Purpose-built security for the hybrid observability and AI era LogicMonitor’s secure-by-design architecture ensures resilient, compliant, and always-on operations—enabling enterprises to innovate with confidence in a rapidly evolving IT landscape. Architecture Data Operations GDPR Validation Secure architecture The LogicMonitor product was built by IT security experts. Automatic encryption of sensitive data, both in transit and at rest Strong user authentication controls, including both 2FA and SAML integration Fine-grained role-based access controls allow you to tailor access to your environment to fit your specific needs. Formal security software development lifecycle, with multiple stages of threat modeling and security testing Secure data collection The LogicMonitor Collectors you install within your operating environments are designed for optimum security. Collectors initiate only outbound communications to the LogicMonitor platform, secured with TLS encryption. Each Collector is mutually authenticated to your account using modern cryptographic techniques Collectors maintain sensitive data only in-memory and have no inbound network ports vulnerable to attack. Secure operations LogicMonitor’s operational platform is protected with best-in-class security. Built on security-hardened Linux servers with perimeter and host-based intrusion prevention systems Multiple levels of redundancy are integrated throughout the service platform to ensure high availability. Operated out of top-tier data centers and AWS regions, all with best-of-breed physical security Secure practices We maintain and use all customer data in alignment with the EU General Data Protection Regulation (GDPR) requirements. Minimal incidental personal data is stored for alert delivery and audit logging purposes only. Device access credentials are encrypted and stored only in memory—never written to disk. Salted one-way hashes are stored in place of user passwords. Secure standards The LogicMonitor platform is subject to ongoing third-party validation to ensure the security, availability, and confidentiality of your data. Application penetration testing, conducted by professional security consultancies, ensures that our product remains hacker-proof. AICPA SOC 2 Type 2 audits validate the controls that provide for security, high availability, and data confidentiality. Certification to the ISO 27000 family of standards demonstrates our commitment to holistic information security management across the organization. More Resources See all resources Blog AIOps & Automation LogicMonitor MCP for Edwin AI: Bring Operational Context Into Your AI Workflows LogicMonitor MCP for Edwin AI makes monitoring data and AI investigation results available to approved AI clients, helping engineers investigate incidents in the tools they already use. November 10, 2026 Learn more Blog Observability How LogicMonitor Pricing Works Understand how LogicMonitor platform pricing works, from Hybrid Units to package selection, so you can estimate costs, compare options, and plan with confidence. November 4, 2026 Learn more Blog AIOps & Automation What Are Domain-Specific ITOps Agents? How Specialized AI Works in IT Operations Domain-specific ITOps agents are designed around the systems, data, and tasks involved in operating production IT. Learn how specialized agents work together and how Edwin AI applies them across incident investigation and response. November 3, 2026 Learn more 14-day access to the full LogicMonitor platform