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Subscribe to UpdatesSubscribe All Systems Operational KnowBe4 Security Awareness Training (KSAT) Operational Console Operational Phishing Operational Training Operational Real-Time Coaching Operational Learner Experience (LX) Operational Email Delivery Operational User Provisioning Operational Reporting Operational APIs Operational Security Vendor Integration Service Operational PhishER Operational Console Operational Notification Service Operational Inbox Operational Integrations Operational PhishRIP Operational PhishML Operational API / Webhooks Operational Defend Operational Console Operational Mail Flow Operational Authentication Operational Deployment Center Operational Prevent Operational Console Operational Mail Flow Operational Authentication Operational Web Add-In Operational Deployment Center Operational Protect Operational Console Operational Mail Flow Operational Authentication Operational Web Add-In Operational Web Access Operational KnowBe4 Security Center Operational Secure Web Forms Operational Secure Workspace Operational KCM GRC Operational Phish Alert Button Operational Free Tools Operational KnowBe4 Website Operational KnowBe4 Support Website Operational KnowBe4 Community Operational KnowBe4 Academy Operational Agent Risk Manager Operational KnowBe4 Platform Operational Platform Operational Real-Time Delivery Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Secure Workspace Scheduled Maintenance (EU) Nov 11, 2026 19:00-20:00 UTC We will be performing maintenance work on a subset of Secure Workspace instances in the EU West region on November 11th, 2026 from 19:00 - 20:00 UTC. During this maintenance you may experience a service disruption of up to 30 minutes. Posted on Nov 10, 2026 - 14:03 UTC Secure Workspace Scheduled Maintenance (UK) Nov 11, 2026 20:00-21:00 UTC We will be performing maintenance work on a subset of Secure Workspace instances in the UK South region on November 11th, 2026 from 20:00 - 21:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Posted on Nov 10, 2026 - 19:15 UTC Secure Workspace Scheduled Maintenance (EU) Nov 12, 2026 18:30-20:00 UTC We will be performing maintenance work on a subset of Secure Workspace instances in the EU West region on November 12th, 2026 from 18:30 - 20:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Posted on Nov 11, 2026 - 15:49 UTC Secure Workspace Scheduled Maintenance (UK) Nov 16, 2026 19:00-21:00 UTC We will be performing maintenance work on a subset of Secure Workspace instances in the UK South region on November 16th, 2026 from 19:00 - 21:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Posted on Nov 11, 2026 - 15:44 UTC Secure Workspace Scheduled Maintenance (UK) Nov 17, 2026 19:00-21:00 UTC We will be performing maintenance work on a subset of Secure Workspace instances in the UK South region on November 17th, 2026 from 19:00 - 21:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Posted on Nov 11, 2026 - 15:46 UTC Secure Workspace Scheduled Maintenance (UK) Nov 18, 2026 19:00-21:00 UTC We will be performing maintenance work on a subset of Secure Workspace instances in the UK South region on November 18th, 2026 from 19:00 - 21:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Posted on Nov 11, 2026 - 15:47 UTC Secure Workspace Scheduled Maintenance (UK) Nov 19, 2026 19:00-21:00 UTC We will be performing maintenance work on a subset of Secure Workspace instances in the UK South region on November 19th, 2026 from 19:00 - 21:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Posted on Nov 11, 2026 - 15:59 UTC Past Incidents Nov 11, 2026 Secure Workspace Scheduled Maintenance (US) Completed - The scheduled maintenance has been completed. Nov 11, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 11:00 UTC Scheduled - We will be performing maintenance work on a subset of Secure Workspace instances in the US East region on November 11th, 2026 from 09:00 - 11:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Nov 10, 19:10 UTC Nov 10, 2026 Secure Workspace Scheduled Maintenance (UK) Completed - The scheduled maintenance has been completed. Nov 10, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 20:00 UTC Scheduled - We will be performing maintenance work on a subset of Secure Workspace instances in the UK South region on November 10th, 2026 from 20:00 - 21:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Nov 9, 16:37 UTC Secure Workspace Scheduled Maintenance (EU) Completed - The scheduled maintenance has been completed. Nov 10, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 19:00 UTC Scheduled - We will be performing maintenance work on a subset of Secure Workspace instances in the EU West region on November 10th, 2026 from 19:00 - 20:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Nov 9, 16:33 UTC Secure Workspace Scheduled Maintenance (US) Completed - The scheduled maintenance has been completed. Nov 10, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 09:00 UTC Scheduled - We will be performing maintenance work on a subset of Secure Workspace instances in the US East region on November 10th, 2026 from 09:00 - 11:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes. Nov 9, 16:35 UTC Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 Prevent & Protect - Email delivery issues Resolved - This incident has been resolved. Nov 6, 21:45 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 6, 16:05 UTC Update - We are currently investigating an issue impacting email delivery for Prevent and Protect customers. We will update here when more information is available. Nov 6, 15:34 UTC Investigating - We are currently investigating an issue impacting email delivery for Prevent customers. We will update here when more information is available. Nov 6, 15:14 UTC Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 Defend Email Processing Delays Postmortem - Read details Nov 5, 15:08 UTC Resolved - This incident has been resolved. Nov 2, 19:24 UTC Monitoring - We have identified an issue causing some delays with email processing for KnowBe4 Defend customers. Our team has implemented a fix and monitoring results. Delayed emails will automatically retry to process. Nov 2, 14:10 UTC Defend - Inbound Mail Errors Postmortem - Read details Nov 5, 15:08 UTC Resolved - This incident has been resolved. Nov 2, 12:56 UTC Monitoring - We have identified an issue that is causing some inbound emails for KnowBe4 Defend customers using Exchange Online connectors to be rejected. We have implemented a fix and are monitoring. Oct 31, 11:22 UTC Nov 1, 2026 No incidents reported. Oct 31, 2026 Oct 30, 2026 No incidents reported. Oct 29, 2026 Secure Workspace Scheduled Maintenance (US) Completed - The scheduled maintenance has been completed. Oct 29, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 09:00 UTC Scheduled - We will be performing maintenance work on a subset of Secure Workspace instances in the US East region on October 29th, 2026 from 09:00 - 11:00 UTC. During this maintenance you may experience a service disruption of up to 30 minutes. Oct 20, 01:49 UTC Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (US & AU) Completed - The scheduled maintenance has been completed. Oct 29, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 09:01 UTC Scheduled - We will be performing maintenance on the US & AU region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on October 29th, 2026, from 09:00 to 10:00 (UTC). During this maintenance, users may experience up to 15 minutes of service disruption. Oct 28, 16:28 UTC Oct 28, 2026 Secure Workspace Scheduled Maintenance (UK) Completed - The scheduled maintenance has been completed. Oct 28, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 19:00 UTC Scheduled - We will be performing maintenance work on a subset of Secure Workspace instances in the UK South region on October 28th, 2026 from 19:00 - 21:00 UTC. During this maintenance you may experience a service disruption of up to 30 minutes. Oct 20, 01:48 UTC Prevent, Protect, Secure Web Forms, Secure Workspace - Planned Maintenance (UK & EU) Completed - The scheduled maintenance has been completed. Oct 28, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 19:00 UTC Scheduled - We will be performing maintenance on the UK & EU region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on October 28th, 2026, from 19:00 to 20:00 (UTC). During this maintenance, users may experience up to 15 minutes of service disruption. Oct 28, 16:22 UTC Incident History Powered by Atlassian Statuspage