Snapshot 255939

Document
Trust center
URL
https://trustpage.ninjaone.com/
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
static
Size
311378 bytes
SHA-256 (raw)
6e5c2eaf75fb004dd2b46e5677cf919c1355c1b8864304dc0232a5f54c2920b7
SHA-256 (normalized text)
ebf43015a87b1c46d524a0656364d8a003c2c7a0a096bcd1065ea4a1b4e29dda

Normalized text

Scripts and page chrome removed; this is what change detection compares.

NinjaOne’s security team is aware of the Node.js vulnerabilities reported on October 21, 2026, specifically CVE-2026-111497, CVE-2026-105482, CVE-2026-105483, and CVE-2026-106069.
There has been no impact on customers, customer data or systems, or any NinjaOne data or services to date. NinjaOne is not exposed or at risk given the reported vulnerabilities.
Following the reported eMudhra certificate authority compromise, NinjaOne has deployed agent updates removing trust in the affected certificate roots across all customer-facing environments, including Commercial and FedRAMP Moderate.
NinjaOne’s security team has not detected exploitation of this issue against NinjaOne. This update is an industry-aligned precaution in response to a third-party certificate authority compromise, not a NinjaOne security incident.
Most customers will not experience any changes. Customers using certificates that chain to the affected eMudhra roots, including emSign ECC Root CA – G3, are strongly encouraged to replace them. Agent downloads or automations connecting to sites using these certificates may fail certificate validation.
If you experience related download or installation failures, contact NinjaOne Support for assistance.
View update history
October 29, 2026 — Remediation update
Updated the notice to confirm that agent updates removing trust in the affected certificate roots have been deployed across all customer-facing environments, including Commercial and FedRAMP Moderate. Added the security team’s finding that no exploitation against NinjaOne has been detected and clarified potential certificate validation failures.
October 21, 2026 — Initial notice
NinjaOne published a notice about the eMudhra certificate authority compromise reported on October 17, 2026. The notice explained that NinjaOne was removing trust in the affected certificates within the NinjaOne agent as an industry-aligned precaution and encouraged customers using affected certificates to replace them.
NinjaOne’s security team is aware of the PHP vulnerabilities reported on October 21, 2026, specifically CVE-2026-109618 and CVE-2026-109619.
There has been no impact on customers, customer data or systems, or any NinjaOne data or services to date. NinjaOne is not exposed or at risk given the reported vulnerabilities.
Compliance
ISO 27018
ISO 42001
DORA
FedRAMP High – Ready
TX-RAMP
GovRAMP
FedRAMP Rev5 Class C Certification
NIS 2 Directive
GDPR
CCPA
SOC 3
HIPAA
SOC 2
ISO 27001:2022
Resources
View all 111 resources
Controls
FedRAMP Moderate
FedRAMP Moderate Authorization & Hosting
Vulnerability Management
Continuous Monitoring & Independent Assessments
+ 4 more
AI
Ethical Use of AI & Internal Policy
Managing AI Vendor Security
AI/ML for Data Excellence
+ 1 more
Product Security
Application Program Interface (API) / Integrations
Role-Based Access Control (RBAC)
SSO
+ 2 more
Information Security
Data Classification
Data Storage
Asset Inventory
+ 7 more
NinjaRemote
Enhanced encryption and secure communication for NinjaRemote backend operations
Network Security
Network Security
Organizational Security
Change Management
Asset Inventory
Asset Management
+ 3 more
Privacy
Data Processing Agreement
Incident Management & Response
Data Breach Notification
Incident Response Plan (IRP)
Business Continuity & Disaster Recovery
Recovery Time Objective (RTO) / Recovery Point Objective (RPO)
Disaster Recovery Plan
Business Continuity Plan
Infrastructure
Physical Access Control – Data Center
SOC 3 – Data Center
SOC 2 Type II – Data Center
Threat Management
Antivirus and Malware
Risk Management
Penetration Testing
+ 2 more
Third-Party Service Providers / Subprocessors
Third Party Risk Management (TPRM)
Third-Party Service Providers / Subprocessors
Accessibility Statement
NinjaOne is committed to making our products accessible and user-friendly to everyone. That’s why we’ve partnered with a third-party to perform accessibility assessments against the Web Content Accessibility Guidelines (WCAG) 2.2 AA / Voluntary Product Accessibility Template (VPAT) 2.5 standards for major products and functionality. In our most recent testing, the NinjaOne core platform achieved “Supports” or “Partially supports” for all applicable WCAG 2.2 criteria. Our VPAT reports are available to customers or prospects upon request.
As we develop and release new products and features, we conduct ongoing accessibility testing to identify potential compliance gaps. We are committed to making commercially reasonable efforts to resolve these issues based on their severity and the scope of the changes they require. We also incorporate accessibility objectives into our regular release planning and prioritize them alongside other development initiatives. Your feedback helps us ensure our solutions are accessible and aligned with your specific module usage and assistive technology needs. We recognize that accessibility is a priority for the NinjaOne community and are committed to incorporating these requirements into our broader product roadmap.
For questions or suggestions, please contact your account team or email us at [email protected].
Subprocessors
View all subprocessors
Exypnox
Technical Support Services
Philippines
Amazon Web Services
Cloud Infrastructure/Hosting
USA, Canada, Germany, Australia
Zendesk
Cloud Support Services
USA, Germany, Ireland, Australia, Japan
Sentry
Troubleshooting and Debugging
USA
Pendo
Usage Analytics
GCP EU multi-region
Google Cloud Provider
Cloud Services and Fraud Prevention
USA, GCP EU-multi region
Panther Labs
Security Information and Event Management
USA, Germany, Australia
Anthropic
Enterprise AI Services for Technical Support
USA, Canada, Germany, Australia, Ireland, UK, Singapore, Japan
FAQ
View all 109 FAQs
What types of PII data are stored in NinjaOne?
NinjaOne does not typically process personal and/or sensitive data, please refer to our DPA for more details. The solution collects computer information (e.g., computer name, hardware type, local IP address, file structures, etc.).
Does NinjaOne have written policies, procedures and/or processes in place to ensure the proper management and supervision of staff for the preparation, review, execution of your operations?
Yes
Is NinjaOne GDPR compliant?
Yes
Does NinjaOne have a documented Information Security Policy?
Yes
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