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Subscribe to UpdatesSubscribe Sage Payroll DE - Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 2026 - 17:00 UTC Scheduled - Sage Payroll DE wird am Mittwoch, den 11. November 2026, für 3 Stunden zwischen 18:00 Uhr CET und 21:00 Uhr CET aufgrund von Wartungsarbeiten nicht bzw. nur eingeschränkt verfügbar sein. Während dieses geplanten Wartungszeitraums ist der Service möglicherweise nicht verfügbar. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Vielen Dank. Ihr Sage Team IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII Sage Payroll DE will be undergoing maintenance on Wednesday, November 11th, 2026, for 3 hours between 18:00 CET and 21:00 CET. The service may be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team Nov 11, 2026 17:00-20:00 UTC Sage 50 Cloud (US) - Partial Outage Update - We continue to work on the fix for this issue. We appreciate your patience as we work to resolve this issue. Nov 11, 2026 - 16:57 UTC Identified - We have identified an issue preventing customers in the US from accessing the application. We are currently working on a fix for this issue. Nov 11, 2026 - 14:46 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 11, 2026 - 14:28 UTC Remote Data Access (RDA) NA - Operational Update - The service is performing as expected, and we continue to monitor it closely to prevent a recurrence. Nov 11, 2026 - 15:59 UTC Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. ---------------------------------------------------------------------------- Le service fonctionne comme prévu. Empêcher toute récidive est notre priorité, et nous surveillons le service de près. Nov 04, 2026 - 16:00 UTC Update - We are continuing to investigate the cause of the issue. Customers can continue sharing files using the available workaround of stopping and restarting the file-sharing process. We appreciate your patience as we work to resolve this issue. ---------------------------------------------- Nous poursuivons nos investigations pour déterminer la cause du problème. Les clients peuvent continuer à partager des fichiers en utilisant la solution de contournement disponible, qui consiste à arrêter puis à relancer le processus de partage de fichiers. Nous vous remercions de votre patience pendant que nous travaillons à la résolution de ce problème. Nov 02, 2026 - 15:56 UTC Identified - We identified an issue preventing a small subset of RDA customers in Canada from accessing their Sage 50 files. As a workaround, stopping and resharing the files resolves the issue and enable customers to share the files. The product/service confirmed to be affected is: - Sage 50 (CA) We are currently investigating. ------------------------------------------------- Nous avons identifié un problème qui empêche un petit groupe de clients utilisant RDA au Canada d’accéder à leurs fichiers Sage 50. En guise de solution de contournement, arrêter le partage des fichiers puis les partager à nouveau permet de résoudre le problème et de rétablir la possibilité de partager ces fichiers. Le produit/service concerné est : - Sage 50 (CA) Nous menons actuellement des investigations. Oct 30, 2026 - 10:41 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Oct 30, 2026 - 10:20 UTC Brightpearl - Partial Outage Update - We have applied a fix to improve the performance of Warewolf (WMS system) and continue to closely monitor. Nov 11, 2026 - 12:05 UTC Monitoring - The incident related to the Shopify orders download has been resolved and the download is performing as expected. We are closely monitoring the issues related to the o Warewolf (WMS system) to prevent any reocurrence. Nov 10, 2026 - 16:16 UTC Update - The issue related to the Shopify orders not downloading is now resolved. If you are still experiencing issue with your orders please trigger the manual download. We are closely monitoring the Shopfiy order download service to avoid a reoccurrence. In parallel we continue to investigate the issues related to Warewolf (WMS system). If you are experiencing issues with it please reach out to customer servies as they will be able to help you out with the issue. Nov 09, 2026 - 17:22 UTC Update - We have identified an issue resulting in customers globally being experiencing issues while using Warewolf (WMS system). Issue encountered include but are not limited to slowness when attempting to use it or transfer issues. Additionally we have identified that customers globally are experiencing issues when downloading Shopify orders. Customers are being presented with the following error message "invalid character '\x1b' looking for beginning of value". We are currently investigating. Nov 09, 2026 - 16:18 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 09, 2026 - 16:04 UTC Uptime over the past 90 days. View historical uptime. North America Partial Outage Accounting Data Services Operational Authentication Service Operational AutoEntry Operational Banking Service Operational Brightpearl Operational Cloud Services Operational Community Hub Operational Datahub Operational Developer Experience Community Operational Embedded Services Operational Embedded Services - Submission Service Operational Embedded Services - Subscription Provisioning Operational Embedded Services - Tax Service Operational Enhanced Planning Operational GoProposal Operational ISV Marketplace Operational My Workforce Analyzer Operational Network Directory Services Operational Network Services - Sales Use Tax Operational PAYA Payment Center Operational Payments Acceptance Service Operational Payments Out Service Operational Pegg Bot Operational Product Tours Operational Providers Connection Operational Remote Data Access (RDA) NA Operational Sage.com Websites Operational Sage 50 Operational Sage 50 Cloud (CA) Operational Sage 50 Cloud (US) Partial Outage Sage 50 / Sage 100 US Direct Deposit Operational Sage 100 Contractor Cloud Operational Sage 100 Partner Cloud (NA) Operational Sage 300 Partner Cloud (NA) Operational SBC Accounting Bulk Data Provisioner Operational Sage Ai AP Automation Operational Sage Ai Assistant Operational Sage Ai Document Extraction Operational Sage Ai Document Split Operational Sage Ai PO matching Operational Sage Ai SIT Operational Sage Ai Suggested Response Operational Sage AR Automation Operational Sage BidMatrix Operational Sage Business Cloud Accounting (NA) Operational Sage Business Cloud Accounting - Sage Intelligence Operational Sage Business Cloud Digital Network Operational Sage Business Cloud Financials Operational Sage Business Cloud Financials - Sage Intelligence Operational Sage Business Cloud Payroll International Operational Sage Carbon Accounting Operational Sage Cloud Enablement Operational Sage Cloud Portal Operational Sage Connect Operational Sage Construction Management Operational Sage Construction Management Mobile Operational Sage Construction Management Teamlink Portal Operational Sage CRM KeyGen Operational Sage CRM Live Operational Sage Developer Community Operational Sage Developer Portal Operational Sage Expense Management Operational Sage Expense Management API Operational Sage Expense Management CapitalOne Operational Sage Expense Management Mobile Operational Sage Fixed Assets Cloud Operational Sage Fixed Assets Premier Cloud Operational Sage for Accountants Operational Sage HCM (Criterion) Operational Sage HR Operational Sage HR (CA) Operational Sage HR (US) Operational Sage ID Operational Sage Intacct Planning Operational Sage Intacct Operational Sage Intelligent Time Operational Sage Inventory Planner Operational Sage Licensing Service (SLS) Operational Sage Migration Assistant Operational Sage Network Operational Sage Network API Operational Sage Network Inbox Operational Sage Network Portal Operational Sage One Canada (Standard) Operational Sage One US (Standard) Operational Sage Operations (SO) Operational Sage Payroll Calculator Agent Operational Sage People Operational Sage People SFTP Operational Sage Provisioning Portal (SEOS) Operational Sage Reporting Service Operational Sage Sales Management Operational Sage Software Auto Update Service Operational Sage Support Operational Sage Supply Chain Intelligence Operational Sage Timeslips Anywhere Operational Sage Timeslips Go Operational Sage University Operational Sage X3 Connector - Shop Floor Control Operational Sage X3 SaaS Operational Sage X3 Online Help Operational SMB Tracker Bot Operational Subscription Services Operational Tax Service Operational Webchat Functionality Operational Europe Under Maintenance Accounting Data Services Operational Authentication Service Operational AutoEntry Operational Azuneed (FR) Operational Banking Service Operational Brightpearl Operational Business Verification & Intelligence Service Operational Cashflow (ES) Operational Ciel Données Mobiles for Sage 50 FR Operational Ciel.com (FR) Operational Cloud ID Redirector Operational Cloud Services Operational Community Hub Operational Companies House Service (CHS) Operational Datahub Operational DataFlow Service (DFS/AAPI) Operational Developer Experience Community Operational E-Invoicing Operational E-invoicing France Operational E-Invoicing Portal Operational Embedded Services Operational Embedded Services - Submission Service Operational Embedded Services - Subscriptions Operational Embedded Services - Subscription Provisioning Operational Embedded Services - Tax Service Operational Employee Verification (UK) Operational Enhanced Planning Operational E-Reporting Operational E-Reporting- ADP Operational Eurowin (ES) Operational Experts Comptables Sage FR Website Operational Foreign Exchange Services Operational FR-e-Reporting Operational Futrli Operational Generation Experts Connector Cloud (FR) Operational GoProposal Operational HR Data Service (DE) Operational ID Lookup Operational ISV Marketplace Operational Making Tax Digital (MTD) Operational MTD ITSA Operational My Sage Operational Natwest Earth Operational Network Directory Services Operational Network Services - Sales Use Tax Operational Online Help Center (FR) Operational Panel Sage Licensing (ES) Operational Payments Acceptance Service Operational Payments Out Service Operational Pegg Bot Operational Pension Data Exchange (UKI) Operational PricerSSC Operational Product Tours Operational Remote Data Access (RDA) UKI Operational SaaS Online Banking (ES) Operational Sage.be Operational Sage.com Websites Operational Sage 50 Operational Sage 50 Accounts Operational Sage 50 Cloud (DE) Operational Sage 50 Cloud (ES) Operational Sage 50 Cloud (FR) Operational Sage 50 Cloud (PT) Operational Sage 50 Cloud Trial (ES) Operational Sage 50 Cloud (UK) Operational Sage 50 Micropay - UKI Operational Sage 50 Payroll Operational Sage 50 Payroll Cloud Operational Sage 50 UK DDM – GoCardless Operational Sage50c - Sage Intelligence Operational Sage 100 Partner Cloud (FR) Operational Sage 200 (ES) Operational Sage 200 Office365 Operational Sage 200 Partner Cloud (ES) Operational Sage 200 Portal del Empleado (ES) Operational Sage 200 Professional SPC (UKI) Operational Sage 200 Standard (UKI) Operational Sage Accountants Production (SAP) Operational Sage ACS Operational Sage Active Operational Sage Ai AP Automation Operational Sage Ai Document Extraction Operational Sage Ai Document Split Operational Sage Ai PO matching Operational Sage Ai Report Recommender Operational Sage Ai Transaction Categorisation Operational Sage AR Automation Operational Sage Balances (ES) Operational Sage Bewerber Online (DE) Operational Sage BOB Operational Sage Boutique Partenaires (FR) Operational Sage Business Cloud Accounting (UKI) Operational Sage Business Cloud Accounting - Sage Intelligence Operational Sage Business Cloud Bureau (FR) Operational Sage Business Cloud Digital Network Operational Sage Business Cloud Financials Operational Sage Business Cloud Financials - Sage Intelligence Operational Sage Business Cloud Lohnabrechnung (DE) Operational Sage Business Cloud Paie (FR) Operational Sage Business Cloud Payroll Operational Sage Business Cloud Payroll International Operational Sage Business Cloud Wage Verification Operational Sage Business Docs Operational Sage Business Reporting Operational Sage Carbon Accounting Operational Sage Cloud Enablement Operational Sage Cloud Portal Operational Sage Connect Operational Sage Connect Outlook Add-In Operational Sage Connector Distribution Service Operational Sage Construction Management Operational Sage Construction Management Mobile Operational Sage Construction Management Teamlink Portal Operational Sage Corporation Tax Operational Sage Customer Services Operational Sage Customers Services UKI Operational Sage CRM KeyGen Operational Sage CRM Live Operational Sage CV Reader (DE) Operational Sage Despachos (ES) Operational Sage Developer Community Operational Sage Developer Portal Operational Sage DPW Cloud Operational Sage Earth Operational Sage Earth Business Footprints Operational Sage Earth Industry Average Footprints Operational Sage EDI (FR) Operational Sage EDI EC (FR) Operational Sage EDI PME (FR) Operational Sage ERP (DE) Operational Sage eFactura ContaPlus (ES) Operational Sage efacture (FR) Operational Sage Expense Management Operational Sage Expense Management API Operational Sage Expense Management Mobile Operational Sage Final Accounts Online Operational Sage Fixed Assets Cloud Operational Sage Fixed Assets Premier Cloud Operational Sage Flux Bancaires Operational Sage for Accountants Operational Sage FRP 1000 (FR) Operational Sage FRP 1000 Partner Cloud (FR) Operational Sage HCM (Criterion) Operational Sage HR Operational Sage HR (DE) Operational Sage HR (FR) Operational Sage HR (IE) Operational Sage HR (UK) Operational Sage HRP (UKI) HR Payroll UKI Operational Sage HR Online Service (DE) Operational SageID Redirector for FRP Operational Sage ID Operational Sage Intacct Operational Sage Intelligent Time Operational Sage Inventory Planner Operational Sage Intacct Planning Operational Sage L1000 (FR) Operational Sage Learning Services Spain Operational Sage Licensing (ES) Operational Sage Licensing Service (SLS) Operational Sage Linkup (FR) Operational Sage Migration Assistant Operational Sage Mobile (DE) Operational Sage Network Operational Sage Network API Operational Sage Connect Outlook Add-In Operational Sage Network Inbox Operational Sage Network Link Operational Sage Network Portal Operational Sage One Portugal Operational Sage Online (FR) Operational Sage Operations (SO) Operational Sage PA Operational Sage Panel AddOns Operational Sage Partner Edition Operational Sage Payments (UKI) Operational Sage Payroll Operational Sage Payroll DE Under Maintenance Sage People Operational Sage People SFTP Operational Sage Personal Tax Operational Sage Provisioning Portal (SEOS) Operational Sage Reporting Service Operational Sage RTX (EU) Operational Sage SaaS Accountants (ES) Operational Sage Sales Management Operational Sage Service Token (ES) Operational Sage SFD Operational Sage Smartcool (ES) Operational Sage Software Auto Update Service Operational Sage Sole Trader Operational Sage Soluciones Conectadas (ES) Operational Sage Soluciones Conectadas API (ES) Operational Sage Support Operational Sage Supply Chain Intelligence Operational Sage Timeslips Anywhere Operational Sage Token Service Operational Sage Tu-Efideliza Operational Sage University Operational Sage X3 Connector - Shop Floor Control Operational Sage X3 SaaS Operational Sage X3 Hosted (FR) Operational Sage X3 Online Help Operational Sage XRT Advanced Operational Sage XRT Business Exchange Operational Sage XRT Treasury Operational Sage XRT Treasury (FR) Operational Sage ZW Mobile (DE) Operational SBC Accounting API Operational SBC Accounting Bulk Data Provisioner Operational SBC UI Operational SIREN/SIRET Operational SMB Tracker Bot Operational Store Sage FR Website Operational Subscription Services Operational Tax Service Operational Webchat Functionality Operational DATEV Operational Asia Pacific Operational Authentication Service Operational AutoEntry Operational Banking Service Operational Brightpearl Operational Cloud Services Operational Community Hub Operational Datahub Operational Data Hub AU Operational Developer Experience Community Operational Embedded Services Operational Enhanced Planning Operational Futrli Operational GoProposal Operational ID Lookup Operational ISV Marketplace Operational Messaging Service Operational Micropay SFTP for Payflow (AU) Operational Network Directory Services Operational Network Services - Sales Use Tax Operational Payments Acceptance Service Operational Pegg Bot Operational Product Tours Operational Sage 50 Operational Sage.com Websites Operational Sage Ai AP Automation Operational Sage Ai Document Extraction Operational Sage Ai Document Split Operational Sage AR Automation Operational Sage Business Cloud Digital Network Operational Sage Cloud Enablement Operational Sage Cloud Portal Operational Sage Construction Management Operational Sage Construction Management Mobile Operational Sage Construction Management Teamlink Portal Operational Sage CRM KeyGen Operational Sage CRM Live Operational Sage Developer Community Operational Sage Developer Portal Operational Sage Earth Business Footprints Operational Sage Earth Industry Average Footprints Operational Sage Employee Service Operational Sage Expense Management Operational Sage Expense Management API Operational Sage Expense Management Mobile Operational Sage Global KnowledgeBase Operational Sage HandiSoft Client Portal Operational Sage HandiSoft Connect Operational Sage HandiSoft Final Accounts AU Operational Sage HandiSoft Online Operational Sage HandiTax Cloud Operational Sage HR Operational Sage ID Operational Sage Intacct Operational Sage Intacct Planning Operational Sage Intelligent Time Operational Sage Inventory Planner Operational Sage Network Operational Sage Operations (SO) Operational Sage Payroll Online MicrOpay Operational Sage Payroll Online ESP Operational Sage Payroll Online Web API Operational Sage Payroll Online ConnX Operational Sage Payroll Online WageEasy Operational Sage Payroll Online Express Super Operational Sage Payroll Online Yellowfin Operational Sage People Operational Sage People Pay Operational Sage People SFTP Operational Sage Portal Operational Sage Software Auto Update Service Operational Sage Support Operational Sage Supply Chain Intelligence Operational Sage TimeSlips Anywhere Operational Sage Timeslips Go Operational Sage University Operational Sage X3 Online Help Operational Sage X3 SaaS Operational SMB Tracker Bot Operational Subscription Services Operational Tax Service Operational Webchat Functionality Operational South America Operational Authentication Service Operational AutoEntry Operational Banking Service Operational Brightpearl Operational Cloud Services Operational Community Hub Operational Datahub Operational Developer Experience Community Operational Fox NET Operational ISV Marketplace Operational Messaging Service Operational Network Directory Services Operational Network Services - Sales Use Tax Operational Payments Acceptance Service Operational Pegg Bot Operational Plataforma Sage Operational Product Tours Operational Sage 50 Operational Sage.com Websites Operational Sage Business Cloud Digital Network Operational Sage CRM Community Operational Sage CRM KeyGen Operational Sage CRM Live Operational Sage Developer Community Operational Sage Developer Portal Operational Sage Gestão Contábil Operational Sage HR Operational Sage ID Operational Sage Inventory Planner Operational Sage Network Operational Sage People Operational Sage People SFTP Operational Sage Sales Management Operational Sage Software Auto Update Service Operational Sage Support Operational Sage University Operational Sage X3 Online Help Operational SMB Tracker Bot Operational Subscription Services Operational Webchat Functionality Operational Middle East and Africa Operational Authentication Service Operational AutoEntry Operational Automatic Updates Operational Banking Service Operational Brightpearl Operational Channel Business Partner Application Operational Cloud Services Operational Community Hub Operational Datahub Operational DDS Payroll insights tool Sage 300 ZA Operational Developer Experience Community Operational Embedded Services Operational Evolution: Sync Dash (ZA) Operational GoProposal Operational ISV Marketplace Operational Messaging Service Operational Network Directory Services Operational Network Services - Sales Use Tax Operational Payments Acceptance Service Operational Pegg Bot Operational Product Tours Operational Sage.com Websites Operational Sage 50 Operational Sage 300 Connected Services Operational Sage 300 People Managed Services Operational Sage Ai AP Automation Operational Sage Ai Document Extraction Operational Sage Ai Document Split Operational Sage Business Cloud Accounting - Sage Intelligence Operational Sage Business Cloud Accounting ZA Operational Sage Business Cloud Digital Network Operational Sage Business Cloud Payroll International Operational Sage Business Cloud Payroll Professional Operational Sage Business Cloud Payroll South Africa Operational Sage Business Cloud Intelligence Reporting Operational Sage Business Cloud Self Service Operational Sage Cloud Enablement Operational Sage Cloud Portal Operational Sage Connected Services Operational Sage CRM KeyGen Operational Sage CRM Live Operational Sage Developer Community Operational Sage Developer Portal Operational Sage Evolution International Operational Sage Evolution SDK (ZA) Operational Sage Global KnowledgeBase Operational Sage HR Operational Sage HR (ZA) Operational Sage ID Operational Sage Intacct Operational Sage Intacct Planning Operational Sage Intelligence Service (ZA) Operational Sage Inventory Planner Operational Sage Network Operational Sage Operations (SO) Operational Sage Outsourcing Operational Sage Payroll Advanced (ZA) Operational Sage People Operational Sage People Payroll Operational Sage People SFTP Operational Sage Portal Operational Sage Provisioning Portal (SEOS) Operational Sage Software Auto Update Service Operational Sage Support Operational Sage University Operational Sage X3 SaaS Operational Sage X3 Online Help Operational SageZA Hosting Service Operational SBC Accounting ZA Training Operational SMB Tracker Bot Operational South Africa Online Tax Calculator Operational Subscription Services Operational Tax Service Operational Webchat Functionality Operational Cloud Services Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Sage Business Cloud Lohnabrechnung (DE) - Scheduled Maintenance Nov 12, 2026 07:00 - Nov 13, 2026 06:00 UTC Bei Ihrer Sage Business Cloud Lohnabrechnung (DE) wird am Donnerstag, den 12. November 2026, einer Wartung unterzogen. Die Wartung dauert 23 Stunden und findet zwischen 08:00 MEZ am 12. November und 07:00 MEZ am 13. November statt. Das Service ist während dieser geplanten Zeit nicht verfügbar. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Für weitere Informationen klicken Sie bitte hier link. Mit freundlichen Grüßen, Das Sage-Team ------------------------------------------------------------------------ Sage Business Cloud Lohnabrechnung (DE) will be undergoing maintenance on Thursday, November 12th, 2026, for 23 hours, between 08:00 CET and 07:00 CET on November 13th. During this scheduled period of time the service will be unavailable. We apologise for any inconvenience this may cause. For further information, please click on this link. Thank you. The Sage Team Posted on Nov 09, 2026 - 12:41 UTC Sage Intacct - Global - Scheduled Maintenance Nov 14, 2026 03:30-07:30 UTC Sage Intacct - Global will be undergoing maintenance on Saturday, November 14th, 2026, for 4 hours, between 03:30 UTC and 07:30 UTC. The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team. Posted on Nov 03, 2026 - 19:51 UTC Sage Business Cloud Paie (FR) - Scheduled Maintenance Nov 17, 2026 18:30-21:30 UTC Sage Business Cloud Paie (FR) fera l'objet d'une maintenance du système le mardi 17 Novembre, 2026, pendant 3 heures, entre 19:30 CET et 22:30 CET. Veuillez noter que vous ne pourrez peut-être pas accéder à Sage Business Cloud Paie (FR) pendant cette période. Nous nous excusons pour les inconvénients que cela pourrait causer. Merci L'équipe Sage. ---------------------------------------------------------------------------------- Sage Business Cloud Paie (FR) will be undergoing important system maintenance on Tuesday, November 17th, 2026, for 3 hours, between 19:30 CET and 22:30 CET. Please note that access to Sage Business Cloud Paie (FR), may be unavailable during this time. We apologise for any inconvenience this may cause. Thank you. The Sage Team. Posted on Nov 10, 2026 - 07:20 UTC Sage Intacct - Global - Scheduled Maintenance Nov 21, 2026 03:30-07:30 UTC Sage Intacct will undergo maintenance on Saturday, November 21st, 2026, for 4 hours between 03:30 UTC to 07:30 UTC. The service may not be available during the scheduled maintenance window. We apologise for any inconvenience caused. Thank you for your patience. The Sage Team. Posted on Nov 03, 2026 - 19:18 UTC Payments Out Service - Scheduled Maintenance Dec 6, 2026 00:15-05:15 UTC Payments Out Service will be undergoing maintenance on Sunday, December 6th, 2026, for 5 hours between 00:15 UTC and 05:15 UTC. During this scheduled maintenance, payments services will be unavailable for the following products: -Sage 50 Accounts (UK) -Sage 50 Payroll (UK) -Sage 200 (UK) We apologize for any inconvenience this may cause. Thank you. The Sage Team Posted on Nov 10, 2026 - 19:51 UTC Past Incidents Nov 11, 2026 Unresolved incidents: Sage Payroll DE - Scheduled Maintenance, Sage 50 Cloud (US) - Partial Outage, Brightpearl - Partial Outage, Remote Data Access (RDA) NA - Operational. Nov 10, 2026 Sage 50 US/CA Authentication Issues - Operational Resolved - This issue will be addressed in a future product update. ------------------------------------------- Ce problème sera corrigé dans une future mise à jour du produit. Nov 10, 21:06 UTC Monitoring - This issue will be addressed in a future product update. ------------------------------------------- Ce problème sera corrigé dans une future mise à jour du produit. Nov 6, 14:53 UTC Identified - Customers using Sage 50 US / CA products may be prompted to complete MFA more frequently than expected, as the option to remember the device for 30 days is not working as intended. --------------------------------------- Les clients utilisant les produits Sage 50 É.-U. / Canada pourraient être invités à effectuer l’authentification multifacteur (MFA) plus fréquemment que prévu, car l’option permettant de mémoriser l’appareil pendant 30 jours ne fonctionne pas comme prévu. Nov 5, 22:32 UTC Sage.com Websites - Degraded Performance Resolved - The issue is resolved and the service is available and performing as expected. Nov 10, 20:51 UTC Update - We have identified an issue where customers accessing the Commerce Journeys portion of the Sage.co Websites will experience performance degradation. We are currently investigating. Nov 10, 19:06 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 10, 18:51 UTC Sage People SFTP - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 10, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 18:00 UTC Scheduled - Sage People SFTP will be undergoing maintenance on Tuesday, November 10th, 2026, for 2 hours between 18:00 UTC and 20:00 UTC (13:00 EST and 15:00 EST). The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team. ---------------------------------------------------- Sage People SFTP fera l'objet d'une maintenance système le mardi 10 novembre 2026, pendant 2 heures, entre 13:00 EST et 15:00 EST. Le service ne sera pas disponible pendant cette période de maintenance planifiée. Nous nous excusons pour les inconvénients que cela pourrait causer. Merci. L'équipe Sage. Nov 3, 14:24 UTC Sage Business Cloud Accounting (UKI) - Operational Resolved - The issue is resolved and the service continues to perform as expected. Nov 10, 16:59 UTC Monitoring - The maintenance mode has been removed and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Nov 10, 12:51 UTC Update - SBC Accounting UKI has been put in Maintenance mode while we are continuing to investigate the cause of the issue. Nov 10, 11:50 UTC Update - We have identified an issue preventing SBC Accounting UKI customers via Sage for Accountants from carrying out various actions: clicking on customers tab or supplier list, uploading attachments to invoices. Affected customers are receiving a “Sorry about this” error message. All other product functionality is working as expected. We are investigating the cause of this error. Nov 10, 10:21 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 10, 10:08 UTC Sage Intacct - Partial Outage Resolved - We have identified that a subset of customers in the US were unable to access the service for a brief period of time. The issue is now resolved and the service is performing as expected. Nov 10, 14:20 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 10, 14:04 UTC Sage Connect - Partial Outage Resolved - Le problème est résolu. Le service est disponible et fonctionne comme prévu. ----------------------- The issue is resolved and the service is available and performing as expected. Nov 10, 10:43 UTC Update - Nous avons identifié un problème empêchant les clients en France d’accéder au menu de facturation électronique sur le portail de collaboration. Les clients concernés voient apparaître le message d’erreur « Une erreur s’est produite ». Les produits/services concernés sont : -Sage 50 FR -Sage 100 FR -Sage X3 -Sage FRP 1000 (FR) -Batigest -Sage Business Cloud Bureau (FR) Nous menons actuellement des investigations. ------------------------------------------- We have identified an issue resulting in customers in France being unable to access the E-Invoicing Menu on the Collaboration Portal. Affected customers are being presented with an "An error has occurred" error message. The products/services affected are: -Sage 50 FR -Sage 100 FR -Sage X3 -Sage FRP 1000 (FR) -Batigest -Sage Business Cloud Bureau (FR) We are currently investigating. Nov 10, 10:00 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 10, 09:47 UTC Nov 9, 2026 Ciel Données Mobiles for Sage 50 FR - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 9, 22:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 20:00 UTC Scheduled - Le service Ciel Données Mobiles for Sage 50 FR fera l'objet d'une maintenance le lundi 9 novembre 2026, pendant 2 heure entree 21:00 CET et 23:00 CET. Le service pourrait être indisponible pendant la fenêtre de maintenance planifiée. Nous nous excusons pour les inconvénients que cela pourrait causer. Merci de votre patience. L'équipe Sage ---------------------------------------------------------------- The service Ciel Données Mobiles for Sage 50 FR will undergo maintenance on Monday, November 9th, 2026, for 2 hours between 21:00 CET and 23:00 CET. The service may be unavailable during the scheduled maintenance window. We apologise for any inconvenience this may cause. Thank you for your patience. The Sage Team Nov 3, 11:09 UTC Sage Payroll Advanced (ZA) Completed - The scheduled maintenance has been completed. Nov 9, 21:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 21:00 UTC Scheduled - Sage Payroll Advanced (ZA) will be undergoing maintenance on Monday, November 9th, 2026, for 30 minutes, between 23:00 SAST and 23:30 SAST. The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team. Nov 9, 13:22 UTC Certificates Renewal Sage 50 / 200 / Payroll - Operational Resolved - The issue is resolved and the service continues to perform as expected. Nov 9, 09:58 UTC Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Nov 6, 15:36 UTC Identified - We identified an issue affecting customers in Europe who use Intouch, preventing them from renewing their certificates. The issue only impacted customers who were currently required to renew their certificates. All affected products remain available and were performing as expected for all other customers. Products/services affected were: -Sage 50 UKI -Sage 200 UKI -Sage Business Cloud Payroll UKI Nov 6, 15:36 UTC Nov 8, 2026 Sage Provisioning Portal (SEOS) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 8, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 16:00 UTC Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday November 8tht, 2026 for 2 hours, between 16:00 UTC and 18:00 UTC. (11:00 EDT and 13:00 EDT). (18:00 SAST and 20:00 SAST). Access to the Sage Provisioning Portal will not be possible during this time. The following applications may also encounter issues whilst attempting to log in during the maintenance window: - Sage Online (FR) - Sage 100 Partner Cloud (FR) - Sage FRP 1000 Partner Cloud (FR) - Sage 200 Standard (UKI) - Sage 200 Professional SPC (UKI) - Sage 200 (ES) - Sage Despachos (ES) - Sage 200 Partner Cloud (ES) - Sage 300 Partner Cloud (NA) - Sage 100 Partner Cloud (NA) - Sage ERP (DE) - Sage 300 People Managed Services (ZA) - Sage 50 Cloud (US) - Sage 100 Contractor Cloud Users who are already logged in prior to the maintenance window will be unaffected. We apologise for any inconvenience this may cause. Thank you. The Sage Team ----------------------------------------------------------------------- Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Noviembre 8, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET. El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo. Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados. Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento: - Sage 200 (ES) - Sage Despachos (ES) - Sage 200 Partner Cloud (ES) Pedimos disculpas por cualquier inconveniente que podamos causar. Gracias El equipo de Sage. ----------------------------------------------------------------------- Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Novembre 8, 2026 pendant 2 heures entre 17:00 CET et 19:00 CET. L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps. Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés. Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance: - Sage Online (FR) - Sage 100 Partner Cloud (FR) - Sage FRP 1000 Partner Cloud (FR) Nous nous excusons pour tout inconvénient que cela pourrait causer. Merci. L'équipe Sage. ------------------------------------------------------------------------ Der Sage Provisioning Portal (SEOS) wird am Sonntag, November 8, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet. Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich. Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein. Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben: - Sage ERP (DE) Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen. Mit freundlichen Grüßen, Das Sage-Team. Nov 3, 12:04 UTC Nov 7, 2026 Sage Intacct - Global - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 7, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 03:30 UTC Scheduled - Sage Intacct - Global will be undergoing maintenance on Saturday, November 7th, 2026, for 4 hours, between 03:30 UTC and 07:30 UTC. The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team. Nov 2, 20:08 UTC Sage Operations (SO) Global - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 7, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 04:00 UTC Scheduled - Sage Operations (SO) Global will undergo maintenance on Saturday, November 7th, 2026, for 3 hours, between 04:00 UTC and 07:00 UTC. (05:00 CET and 08:00 CET); (06:00 SAST and 09:00 SAST); (15:00 AEDT and 18:00 AEDT); (November 6th 23:00 EST and November 7th 02:00 EST). The service may be unavailable during this period of time. We apologize for any inconvenience caused. Thanks. The Sage Team. ------------------------------------------------------------------------------- Sage Operations (SO) Global sera en maintenance le Samedi 7 novembre, 2026, pendant 3 heures, entre 05:00 CET et 08:00 CET (6 novembre 23:00 EST et 7 novembre 02:00 EST). Le service peut être indisponible pendant cette période. Nous nous excusons pour tout inconvénient que cela pourrait causer. Merci. L'équipe Sage. ------------------------------------------------------------------------------------- Bei Ihrer Sage Operations (SO) Global werden am Samstag, den 7. November. 2026. für 3 Stunden zwischen 05:00 MEZ und 08:00 MEZ. Wartungsarbeiten durchgeführt. Der Dienst kann während dieses Zeitraums nicht verfügbar sein. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Mit freundlichen Grüßen, Das Sage-Team Nov 5, 16:52 UTC Nov 6, 2026 Sage Token Service - Degraded Performance Resolved - The issue is resolved and the service is available and performing as expected. Nov 6, 17:01 UTC Update - We have identified an issue where Sage Token Service calls from Sage 50 CA are failing. We are currently investigating. Nov 6, 16:11 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 6, 15:34 UTC Sage 200 Professional SPC (UKI) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 6, 17:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 6, 12:00 UTC Scheduled - The Sage 200 Professional SPC (UKI) service will undergo maintenance on November 6th, 2026 for 5 hours between 12:00 UTC to 17:00 UTC. Access to existing sites will continue to work as normal, however new provisions will be unavailable during this maintenance window. We apologize for any inconvenience caused. Thank you for your patience. The Sage Team. Nov 3, 10:04 UTC Sage Intacct - Operational Resolved - The issue is resolved and the service is available and performing as expected. Nov 6, 09:56 UTC Identified - We have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are actively working to restore the affected data and services. The production environment is not impacted. We will provide a further update as restoration progresses. Oct 27, 19:03 UTC Sage X3 SaaS NA - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 6, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 6, 05:00 UTC Scheduled - The service Sage X3 SaaS in the United States and Canada will undergo maintenance on Friday November 6th, 2026 for 4 hours between 00:00 EST and 04:00 EST. What to Expect: The deployment will be performed during the next planned maintenance window. A full backup will be completed before any deployment activity begins. Users may experience a temporary service interruption while the deployment is in progress. No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window. If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible. Thank you for your patience. The Sage Team. -------------------------------------------------- Le service Sage X3 SaaS en Canada fera l'objet d'une opération de maintenance le vendredi 6 novembre 2026 pendant 4 heures, entre 00:00 EST et 04:00 EST. À quoi s'attendre : Le déploiement sera effectué durant la prochaine fenêtre de maintenance planifiée. Une sauvegarde complète sera réalisée avant le début de toute activité de déploiement. Les utilisateurs peuvent subir une interruption temporaire du service pendant le déroulement du déploiement. Aucune action n'est requise de votre part à ce stade, sauf si vous avez des préoccupations concernant la date prévue du déploiement ou si vous connaissez des contraintes métier susceptibles d'avoir un impact sur la fenêtre de maintenance. Si vous avez une raison pour laquelle le déploiement ne devrait pas être effectué comme prévu, veuillez contacter le Support Sage X3 dès que possible. Nous vous remercions de votre patience. L'équipe Sage. Nov 5, 18:04 UTC Sage X3 SaaS in the UK, DE & FR - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 6, 02:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 22:01 UTC Scheduled - The service Sage X3 SaaS in the United Kingdom, Germany and France will undergo maintenance on Thursday November 5th, 2026 for 4 hours between 22:00 UTC and 02:00 UTC on November 6th. (23:00 CET on November 5th and 03:00 CET on November 6th). What to Expect: The deployment will be performed during the next planned maintenance window. A full backup will be completed before any deployment activity begins. Users may experience a temporary service interruption while the deployment is in progress. No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window. If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible. Thank you for your patience. The Sage Team. -------------------------------------------------- Der Service Sage X3 SaaS in Deutschland werden am Donnerstag, dem 5. November 2026 zwischen 23:00 MEZ und 03:00 MEZ. 6 November. für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein. Was Sie erwarten können: Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt. Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt. Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen. Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten. Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support. Vielen Dank für Ihre Geduld. Ihr Sage Team. ------------------------------------------------------------------ Le service Sage X3 SaaS en France fera l'objet d'une opération de maintenance le jeudi 5 november 2026 pendant 4 heures, entre 23:00 CET et 03:00 CET le 6 november. À quoi s'attendre : Le déploiement sera effectué durant la prochaine fenêtre de maintenance planifiée. Une sauvegarde complète sera réalisée avant le début de toute activité de déploiement. Les utilisateurs peuvent subir une interruption temporaire du service pendant le déroulement du déploiement. Aucune action n'est requise de votre part à ce stade, sauf si vous avez des préoccupations concernant la date prévue du déploiement ou si vous connaissez des contraintes métier susceptibles d'avoir un impact sur la fenêtre de maintenance. Si vous avez une raison pour laquelle le déploiement ne devrait pas être effectué comme prévu, veuillez contacter le Support Sage X3 dès que possible. Nous vous remercions de votre patience. L'équipe Sage. Nov 5, 17:58 UTC Sage 200 Professional SPC (UKI) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 6, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 20:00 UTC Scheduled - The Sage 200 Professional SPC (UKI) and Professional On Premise API service will undergo maintenance on November 5th, 2026 for 4 hours between 20:00 GMT to 00:00 GMT on November 6th, 2026. The service may not be available during the scheduled maintenance window. We apologise for any inconvenience caused. Thank you for your patience. The Sage Team. Oct 29, 13:33 UTC Nov 5, 2026 Pension Data Exchange (UKI) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 5, 22:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 18:00 UTC Scheduled - Pension Data Exchange (UKI) will be undergoing maintenance on Thursday, November 5th 2026, for 4 hours between 18:00 UTC and 22:00 UTC. The service will be unavailable for the below products when making submissions: - Pension Data Exchange. - Sage 50. - Sage Business Cloud Payroll. We apologise for any inconvenience this may cause. Thank you. The Sage Team. Nov 2, 20:16 UTC Nov 4, 2026 Brightpearl - Partial Outage Resolved - The issue is resolved and the service is available and performing as expected. Nov 4, 19:18 UTC Identified - We have identified a global issue preventing customers from printing inventory transfer goods notes. All other product functionalities are performing as expected. We are working on a fix. Nov 4, 19:02 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 4, 18:50 UTC Nov 3, 2026 AutoEntry - Core Resolved - The issue is resolved and the service continues to perform as expected. Nov 3, 15:09 UTC Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Nov 3, 13:30 UTC Update - We have identified an issue preventing customers across all regions from synchronising the AutoEntry Core Desktop and web versions. Customers are facing time-out errors. We are currently investigating the cause of these time-out errors. Nov 3, 12:54 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Nov 3, 12:41 UTC Scheduled Maintenance on HMRC Completed - The scheduled maintenance has been completed. Nov 3, 15:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 09:00 UTC Scheduled - HMRC will be undergoing important system maintenance on Tuesday, November 3rd, 2026. Due to scheduled maintenance, you will be unable to access the Self Assessment Assist (MTD) API (Submission Feedback), for 6 hours, from 09:00 UTC to 15:00 UTC. You will still be able to use the Making Tax Digital for Income Tax service during this time. For more information visit this link. Thank you. The Sage Team. Oct 31, 10:19 UTC Sage EDI (FR) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 3, 11:15 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 11:00 UTC Scheduled - La plate-forme EDI sera en maintenance le mardi 3 novembre, 2026, pendant 15 minutes, de 12:00 CET et 12:15 CET. Les services EDI ci-dessous ne seront pas disponibles: • Le service de consultation des flux à partir de SBCP • Le suivi des envois à partir de DS • Les nouvelles inscriptions d’utilisateurs (parcours client) Les services EDI ci-dessous resteront opérationnels: • Le service de dépôt EDI • TauxAT, PAS, FPOC et BPIJ • Tous les services EDI Expert-comptable Les dépôts effectués pendant cette operation de maintenance seront mis en attente jusqu’à la reprise des services. Nous vous remercions par avance pour votre compréhension. Cordialement, l'équipe Sage. ---------------------------------------------- The EDI platform will be under maintenance on Tuesday, November 3rd, 2026, for 15 minutes, between 12:00 CET and 12:15 CET. The following EDI services will not be available: • The service for viewing flows from SBCP • Shipment tracking from DS • New user registrations (customer journey) The following EDI services will remain operational: • The EDI Deposit Service • AT, PAS, FPOC and BPIJ rates • All EDI services Chartered Accountant Any submissions made during this maintenance operation will be placed on hold until the services resume. We thank you in advance for your understanding. Thanks. The Sage Team. Nov 3, 10:35 UTC Nov 2, 2026 Ciel Données Mobiles for Sage 50 FR - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 2, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 18:00 UTC Scheduled - Le service Ciel Données Mobiles for Sage 50 FR fera l'objet d'une maintenance le lundi 2 novembre 2026, pendant 1 heure entree 19:00 CET et 20:00 CET. Le service pourrait être indisponible pendant la fenêtre de maintenance planifiée. Nous nous excusons pour les inconvénients que cela pourrait causer. Merci de votre patience. L'équipe Sage ---------------------------------------------------------------- The service Ciel Données Mobiles for Sage 50 FR will undergo maintenance on Monday, November 2nd, 2026, for an hour between 19:00 CET and 20:00 CET. The service may be unavailable during the scheduled maintenance window. We apologise for any inconvenience this may cause. Thank you for your patience. The Sage Team Oct 29, 21:13 UTC Sage HCM (Criterion) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 2, 12:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 05:00 UTC Scheduled - Sage HCM (Criterion) will undergo maintenance on Monday November 2nd, 2026, for 7 hours, between 00:00 EST and 07:00 EST (05:00 BST and 12:00 BST). The service will be unavailable for some hours during the scheduled maintenance window. We apologize for any inconvenience caused. Thank you for your patience. The Sage Team. ------------------------------------ Sage HCM (Criterion) sera en maintenance le lundi 2 Novembre, 2026, pendant 7 heures, entre 00:00 EST et 07:00 EST. Le service sera indisponible pendant quelques heures au cours de la période de maintenance planifiée. Nous nous excusons pour tout inconvénient que cela pourrait causer. Merci. L'équipe Sage. Oct 29, 17:19 UTC Sage EDI (FR) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 2, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 11:00 UTC Scheduled - La plate-forme EDI sera en maintenance le lundi 2 novembre, 2026, pendant 1 heure, entre 12:00 CET et 13:00 CET. Les services EDI ci-dessous ne seront pas disponibles : • Les services TauxAT, PAS, FPOC et BPIJ. • Le service de dépôt Edi. Les services EDI ci-dessous resteront opérationnels : • Le service de consultation des flux à partir de SBCP • Le suivi des envois à partir de DS • Les nouvelles inscriptions d’utilisateurs (parcours client) • Le portail oga.sage.fr • La brique de contrôle DS • Tous les services EDI Expert-comptable Les dépôts effectués pendant cette operation de maintenance seront mis en attente jusqu’à la reprise des services. Nous vous remercions par avance pour votre compréhension. Cordialement, l'équipe Sage. --------------------------------------- The EDI platform will undergo maintenance on Monday, November 2nd, 2026, for 1 hour, between 12:00 CET and 13:00 CET. The following EDI services will be unavailable: • TauxAT, PAS, FPOC and BPIJ services • The EDI submission service The following EDI services will remain operational: • The flow consultation service via SBCP • Submission tracking via DS • New user registrations (customer journey) • The portal oga.sage.fr • The DS control block • All EDI services for accounting firms Any submissions made during this maintenance period will be placed on hold until services resume. Thank you in advance for your understanding. Kind regards. The Sage Team Oct 30, 11:17 UTC Sage Business Cloud Accounting (UKI) - Partial Outage Resolved - The issue is resolved and the service is available and performing as expected. ------------------------------------- Le problème est résolu; le service est disponible et fonctionne comme prévu. Nov 2, 11:01 UTC Update - We have identified a fix for the issue and expect to implement it soon. Important: We have proactively identified the customers impacted by this issue and provided an in-product message to their accounts. If you have not received this message, you are not impacted and can continue using the service as normal. Thank you for your continued patience while we work to fully resolve this issue. ------------------------------------------------ Nous avons identifié un correctif pour ce problème et prévoyons de le mettre en œuvre prochainement. Important : Nous avons identifié de façon proactive les clients touchés par ce problème et leur avons transmis un message directement dans le produit. Si vous n’avez pas reçu ce message, vous n’êtes pas touché et pouvez continuer à utiliser le service normalement. Merci de votre patience pendant que nous travaillons à résoudre complètement ce problème. Oct 29, 17:08 UTC Identified - We have identified an issue affecting customers in the UK, Ireland, and Canada, where bank rules may result in duplicate transactions being created. Thank you for your patience while we work to resolve this issue. ------------------------------- Nous avons identifié un problème touchant des clients au Royaume-Uni, en Irlande et au Canada, où l’application des règles bancaires peut entraîner la création de transactions en double. Merci de votre patience pendant que nous travaillons à résoudre ce problème. Oct 23, 15:17 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. ------------------------------------- Nous enquêtons sur un problème potentiel affectant le service. Une mise à jour sera fournie dans les 30 prochaines minutes. Oct 23, 14:48 UTC Nov 1, 2026 Sage Provisioning Portal (SEOS) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Nov 1, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 16:00 UTC Scheduled - Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday November 1st, 2026 for 2 hours, between 16:00 UTC and 18:00 UTC. (11:00 EDT and 13:00 EDT). (18:00 SAST and 20:00 SAST). Access to the Sage Provisioning Portal will not be possible during this time. The following applications may also encounter issues whilst attempting to log in during the maintenance window: - Sage Online (FR) - Sage 100 Partner Cloud (FR) - Sage FRP 1000 Partner Cloud (FR) - Sage 200 Standard (UKI) - Sage 200 Professional SPC (UKI) - Sage 200 (ES) - Sage Despachos (ES) - Sage 200 Partner Cloud (ES) - Sage 300 Partner Cloud (NA) - Sage 100 Partner Cloud (NA) - Sage ERP (DE) - Sage 300 People Managed Services (ZA) - Sage 50 Cloud (US) - Sage 100 Contractor Cloud Users who are already logged in prior to the maintenance window will be unaffected. We apologise for any inconvenience this may cause. Thank you. The Sage Team ----------------------------------------------------------------------- Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Noviembre 1, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET. El acceso a Sage Provisioning Portal no será posible durante este periodo de tiempo. Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados. Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento: - Sage 200 (ES) - Sage Despachos (ES) - Sage 200 Partner Cloud (ES) Pedimos disculpas por cualquier inconveniente que podamos causar. Gracias El equipo de Sage. ----------------------------------------------------------------------- Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Novembre 1, 2026 pendant 2 heures entre 17:00 CET et 19:00 CET. L'accès à Sage Provisioning Portal ne sera pas possible pendant cette période de temps. Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés. Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance: - Sage Online (FR) - Sage 100 Partner Cloud (FR) - Sage FRP 1000 Partner Cloud (FR) Nous nous excusons pour tout inconvénient que cela pourrait causer. Merci. L'équipe Sage. ------------------------------------------------------------------------ Der Sage Provisioning Portal (SEOS) wird am Sonntag, November 1, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet. Der Zugriff auf das Sage Provisioning Portal über die unten aufgeführten Dienste ist nicht möglich. Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein. Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben: - Sage ERP (DE) Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen. Mit freundlichen Grüßen, Das Sage-Team. Oct 29, 13:25 UTC Oct 31, 2026 Sage Intacct - Global - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 31, 06:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 02:30 UTC Scheduled - The service Sage Intacct will undergo maintenance on October 31st at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC. The service may not be available during the scheduled maintenance window. We apologise for any inconvenience caused. Thank you for your patience. The Sage Team. Oct 29, 10:19 UTC Oct 30, 2026 Sage Intacct - Operational Resolved - The issue is resolved and Sage Intacct continues to perform as expected. Oct 30, 15:56 UTC Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Oct 29, 12:46 UTC Update - We have identified an issue preventing a small subset of customers in Europe from logging in to Sage Intacct. Customers are presented with “IP address is not valid” error message. We are currently investigating. Oct 29, 10:18 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Oct 29, 09:29 UTC Sage X3 Cloud NA - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 30, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 05:00 UTC Scheduled - The service Sage X3 Cloud in North America a will undergo maintenance on Friday October 30th, 2026 for 4 hours between 01:00 EDT and 05:00 EDT What to Expect: The deployment will be performed during the next planned maintenance window. A full backup will be completed before any deployment activity begins. Users may experience a temporary service interruption while the deployment is in progress. No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window. If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible. Thank you for your patience. The Sage Team. Oct 29, 18:57 UTC Sage Operations (SO) Global - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 30, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 03:00 UTC Scheduled - Sage Operations (SO) Global will undergo maintenance on Saturday, October 31th, 2026, for 3 hours, between 03:00 BST and 06:00 BST. (04:00 CET and 07:00 CET); (05:00 SAST and 08:00 SAST); (14:00 AEDT and 17:00 AEDT); (October 30th 23:00 EDT and October 31th 02:00 EDT). The service may be unavailable during this period of time. We apologize for any inconvenience caused. Thanks. The Sage Team. ------------------------------------------------------------------------------- Sage Operations (SO) Global sera en maintenance le Samedi 31 Octobre, 2026, pendant 3 heures, entre 04:00 CET et 07:00 CET (30 Octobre 23:00 EDT et 31 Octobre 02:00 EDT). Le service peut être indisponible pendant cette période. Nous nous excusons pour tout inconvénient que cela pourrait causer. Merci. L'équipe Sage. ------------------------------------------------------------------------------------- Bei Ihrer Sage Operations (SO) Global werden am Samstag, den 31. Oktober. 2026. für 3 Stunden zwischen 04:00 MEZ und 07:00 MEZ. Wartungsarbeiten durchgeführt. Der Dienst kann während dieses Zeitraums nicht verfügbar sein. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Mit freundlichen Grüßen, Das Sage-Team Oct 26, 16:32 UTC Sage X3 Cloud UK / EU / ZA - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 30, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 20:00 UTC Scheduled - The service Sage X3 Cloud in South Africa will undergo maintenance on Thursday October 29th, 2026 for 4 hours between 21:00 BST and 01:00 BST on October 30th. (23:00 SAST on October 29th and 03:00 SAST on October 30th). What to Expect: The deployment will be performed during the next planned maintenance window. A full backup will be completed before any deployment activity begins. Users may experience a temporary service interruption while the deployment is in progress. No action is required from you at this stage unless you have concerns about the planned deployment date or known business constraints that could impact the maintenance window. If you have any reason why the deployment should not proceed as scheduled, please contact Sage X3 Support as soon as possible. Thank you for your patience. The Sage Team. -------------------------------------------------- Der Service Sage X3 Cloud in Deutschland werden am Donnerstag, dem 29. Oktober 2026 zwischen 22:00 MEZ und 02:00 MEZ. 30 Oktober. für planmäßige Wartungsarbeiten für bis zu 4 Stunden nicht verfügbar sein. Was Sie erwarten können: Die Bereitstellung wird während des nächsten geplanten Wartungsfensters durchgeführt. Vor Beginn der Bereitstellung wird eine vollständige Datensicherung erstellt. Während der Bereitstellung kann es zu einer vorübergehenden Unterbrechung des Dienstes kommen. Von Ihrer Seite ist derzeit keine Aktion erforderlich, es sei denn, Sie haben Bedenken hinsichtlich des geplanten Bereitstellungstermins oder es bestehen bekannte geschäftliche Einschränkungen, die das Wartungsfenster beeinträchtigen könnten. Sollte es Gründe geben, weshalb die Bereitstellung nicht wie geplant durchgeführt werden sollte, wenden Sie sich bitte so bald wie möglich an den Sage X3 Support. Vielen Dank für Ihre Geduld. Ihr Sage Team. ------------------------------------------------------------------ Le service Sage X3 Cloud en France fera l’objet d’une opération de maintenance le jeudi 29 octobre 2026 pendant 4 heures, entre 22:00 CET et 02:00 CET le 30 octobre. À quoi s’attendre : Le déploiement sera effectué durant la prochaine fenêtre de maintenance planifiée. Une sauvegarde complète sera réalisée avant le début de toute activité de déploiement. Les utilisateurs peuvent subir une interruption temporaire du service pendant le déroulement du déploiement. Aucune action n’est requise de votre part à ce stade, sauf si vous avez des préoccupations concernant la date prévue du déploiement ou si vous connaissez des contraintes métier susceptibles d’avoir un impact sur la fenêtre de maintenance. Si vous avez une raison pour laquelle le déploiement ne devrait pas être effectué comme prévu, veuillez contacter le Support Sage X3 dès que possible. Nous vous remercions de votre patience. L’équipe Sage. Oct 29, 17:48 UTC Oct 29, 2026 Sage EDI EC (FR) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 22:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 18:30 UTC Scheduled - La plate-forme EDI-EC sera en maintenance le jeudi 29 octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET. Les services EDI ci-dessous ne seront pas disponibles : • Tous les services EDI Expert-comptable (superviseur EDI et dépôt des flux EDI) pendant l'installation et redémarrage Les services EDI ci-dessous resteront opérationnels : • Le service de consultation des flux à partir de SBCP • Le suivi des envois à partir de DS • Les nouvelles inscriptions d'utilisateurs (parcours client) • Le portail oga.sage.fr • Les dépôts de flux • Le portail suivi-edi.sage.fr • La brique de contrôle DS • Le service PAS,FPOC et BPIJ Nous vous remercions par avance pour votre compréhension. Cordialement, l'équipe Sage. ------------------------------------------------------ The EDI-EC platform will undergo maintenance on Thursday, October 29th, 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET. The following EDI services will be unavailable: • All EDI Accountant services (EDI Supervisor and EDI file submission) will be unavailable during the installation and restart process. The following EDI services will remain operational: • The flow consultation service via SBCP • Submission tracking via DS • New user registrations (customer journey) • The portal oga.sage.fr • Flow submissions • The portal https://suivi-edi.sage.fr • The DS control component • The PAS, FPOC and BPIJ services Thank you in advance for your understanding. Kind regards. The Sage Team Oct 26, 14:23 UTC Sage efacture (FR) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 22:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 18:31 UTC Scheduled - Sage eFacture (FR) sera en maintenance le jeudi 29 octobre 2026, pendant 3 heures 30 minutes, entre 19:30 CET et 23:00 CET. Les services ci-dessous ne seront pas disponibles : • Les dépôts des documents • Le site efacture.sage.fr/ Nous nous excusons pour tout inconvénient que cela pourrait causer. Merci. L'équipe Sage. --------------------------------------------------------------- Sage eFacture (FR) will be undergoing important system maintenance on Thursday, 29th October 2026, for 3 hours 30 minutes, between 19:30 CET and 23:00 CET. The below services will be unavailable: • Document submissions • The portal efacture.sage.fr/ We apologize for any inconvenience this may cause. Thank you. The Sage Team Oct 26, 14:26 UTC South Africa Online Tax Calculator - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 18:45 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 16:30 UTC Scheduled - The service South Africa Online Tax Calculator will undergo maintenance on October 29th, 2026, for 2 hours and 15 minutes between 18:30 to 20:45 SAST. The service may not be available during the scheduled maintenance window. We apologise for any inconvenience caused. Thank you for your patience. The Sage Team. Oct 29, 11:21 UTC Sage Expense Management - Partial Outage Resolved - The issue is resolved and the service is available and performing as expected. Oct 29, 18:43 UTC Identified - We identified an issue where we are not receiving transactions from American Express. We are engaged and working with American Express to resolve this issue. Oct 29, 17:47 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Oct 29, 17:33 UTC Brightpearl - Operational Resolved - The issue is resolved and Brightpearl continues to perform as expected. Oct 29, 14:06 UTC Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Oct 28, 12:53 UTC Identified - We have identified an issue preventing customers globally from saving xlsx file types. Customers are presented with error “Failed to save a file” when attempting to save these files. All other product functionality remains available and is operating as expected. We are currently investigating. Oct 28, 11:13 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Oct 28, 10:53 UTC Sage 50 Cloud (CA) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 29, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 07:00 UTC Scheduled - The service Sage 50 Cloud (CA) will undergo maintenance for a subset of customers on 29 October 2026 for 2 hours between 03:00 EDT to 07:00 EDT. The service may not be available during the scheduled maintenance window. We apologize for any inconvenience caused. Thank you for your patience. The Sage Team. -------------------------------------------------------- Le service Sage 50 Cloud (CA) fera l'objet d'une maintenance pour un sous-ensemble de clients le 29 octobre 2026, pendant 2 heures, entre 03:00 HAE et 05:00 HAE (heure avancée de l'Est). Le service pourrait être indisponible pendant la période de maintenance prévue. Nous nous excusons pour tout inconvénient occasionné. Merci de votre patience. L'équipe Sage Oct 15, 17:11 UTC Oct 28, 2026 Sage 300 Connected Services (ZA) - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 28, 21:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 18:00 UTC Scheduled - Sage 300 Connected Services will undergo maintenance on Wednesday, 28th October 2026 for 3 hours and 30 minutes between 20:00 SAST and 23:30 SAST. The service may not be available during the scheduled maintenance window. We apologize for any inconvenience this may cause and ask that you plan your workload accordingly. Thank you. The Sage Team Oct 28, 13:14 UTC Sage 300 People Managed Services - Operational Resolved - The issue is resolved and the service continues to perform as expected. Oct 28, 15:54 UTC Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Oct 28, 12:07 UTC Identified - We have identified the cause of the issue and we are working on a fix. Oct 27, 16:02 UTC Update - We have identified an issue preventing a small subset of customers in South Africa from logging into the application. We are currently investigating. Oct 27, 14:27 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Oct 27, 14:11 UTC Brightpearl - Partial Outage Resolved - The issue is resolved and the service is available and performing as expected. Oct 28, 13:43 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Oct 28, 13:29 UTC Ciel Données Mobiles for Sage 50 FR - Operational Resolved - The issue is resolved and the service continues to perform as expected. Oct 28, 11:31 UTC Monitoring - The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. Oct 28, 10:28 UTC Update - We have identified an issue where Ciel Données Mobiles for Sage 50 FR customers in France are being logged out of the application. Affected customers are advised to re log in. All other product functionality is working as expected. We are investigating the cause of the issue. Oct 28, 09:46 UTC Investigating - We are investigating a potential issue with the service. An update will be provided within 30 minutes. Oct 28, 09:27 UTC Incident History Powered by Atlassian Statuspage