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All Systems Operational 365 Permission Manager Operational Germany - Frankfurt Operational United States - Georgia Operational 365 Multi Tenant Manager Operational Germany - Frankfurt Operational United States - Georgia Operational 365 Total Backup Operational Canada - Montreal Operational France - Lille Operational Germany - Frankfurt Operational Switzerland - Central Operational United Kingdom - London Operational United States - Georgia Operational United States - Virginia Operational 365 Total Protection Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational AI Recipient Validation Operational Germany - Frankfurt Operational Advanced Threat Protection Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Control Panel Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational DMARC Manager Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Email Archiving Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Email Continuity Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Email Encryption Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Email Signature and Disclaimer Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Hornet.email Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Mail Traffic Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Spam and Malware Protection Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Security Awareness Service Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Teams Protection Operational Canada - Montreal Operational France - Lille Operational Germany - Düsseldorf Operational Germany - Frankfurt Operational Germany - Hannover Operational Switzerland - Central Operational United States - Atlanta Operational Ticket System Operational Europe - West Operational Website Operational Germany - Hannover Operational External Services AWS S3 Azure Cloudflare Microsoft 365 Wasabi Zendesk Locations Scheduled Maintenance [HSE20261112-01-M] Scheduled Maintenance: 365 Permission ManagerPlanned Maintenance Schedule November 12, 2026 09:00 - 21:00 CET November 12, 2026 08:00 - 20:00 UTC Components 365 Permission Manager Locations Germany - Frankfurt Description We will be performing urgent maintenance on the 365 Permission Manager Service on 12.11.2026. During this maintenance period, the service will be temporarily unavailable, and users may experience difficulties accessing the application and its functionalities. Our Technical Team will be working to complete the necessary maintenance and restore full service availability as soon as possible. We apologise for any inconvenience this may cause and appreciate your patience and understanding. [HSE20261110-01-M] Maintenance: Control Panel 6.66.0.0Planned Maintenance Schedule November 12, 2026 11:00 - 11:30 CET November 12, 2026 10:00 - 10:30 UTC Components Control Panel Locations Canada - Montreal, France - Lille, Germany - Düsseldorf, Germany - Frankfurt, Germany - Hannover, Switzerland - Central, United States - Atlanta Description We plan to release a major version 6.66.0.0 of the Control Panel on 2026-11-10 at 11am UTC+1. This release contains functional upgrades and bug fixes. No downtime is expected, and the Control Panel service will remain available throughout the maintenance time window. Other services and email flow will not be affected by this maintenance. [HSE20261130-01-M] Scheduled Maintenance: SASL authenticationPlanned Maintenance Schedule November 30, 2026 10:00 - 12:00 CET November 30, 2026 09:00 - 11:00 UTC Components Email Encryption, Spam and Malware Protection Locations Canada - Montreal, France - Lille, Germany - Düsseldorf, Germany - Frankfurt, Germany - Hannover, Switzerland - Central, United States - Atlanta Description Timeframe: 30.11.2026–10:00–12:00 CET Affected services: Spam and Malware Protection, Email Encryption What changes: From 30.11.2026 10:00 CET, SMTP authentication for outbound messaging will only be offered on secure connections that meet our minimum security criteria: Connection: secured with TLS before authentication Protocol and ciphers: as listed in the TLS chapter of the Control Panel administrator manual under https://cp.hornetsecurity.com/manual/index.html#encryption_module/c_tls.html. These TLS requirements are the same as those that already apply to encrypted connections to our relay today. The only change is that authentication is no longer offered until a TLS connection that meets our security requirements has been established. StatusHistory