Snapshot 256269
Normalized text
Scripts and page chrome removed; this is what change detection compares.
GitBook Assistant I'm here to help you with the docs. ⌘Ctrli AI Based on your context Welcome Security Overview Security Controls Penetration Testing Vulnerability Disclosure Compliance Overview ISO 27001 GDPR DORA NIS2 Infrastructure Overview Data Hosting & Residency Availability Legal Overview Terms and Conditions Data Processing Agreement Sub-processor List Privacy Policy (Website) Privacy Policy (Platform) DORA Compliance Package DORA Addendum EU Data Act Imprint Vendor Onboarding Information Versions and Changes AGB Auftragsverarbeitungsvertrag Datenschutzerklärung – Webseite Datenschutzerklärung – ilert Plattform DORA Compliance‑Paket DORA‑Zusatzvereinbarung EU Data Act Fassungen und Änderungen FAQ Powered by GitBook For the complete documentation index, see llms.txt. This page is also available as Markdown. ilert is a German incident management platform founded in 2011. ilert GmbH is headquartered in Cologne, Germany, holds ISO 27001:2022 certification, and hosts customer data in AWS data centers in the European Union. This Trust Center is the central resource for security, compliance, and legal documentation. System status: status.ilert.com — current uptime and incident history. Quick Access The following documents are most frequently requested during security reviews: Document Access ISO 27001 Certificate View details or request copy via sales@ilert.com Penetration Test Report Available under NDA — sales@ilert.com Data Processing Agreement View DPA Sub-processor List View list Terms and Conditions View ToS Sections Security Controls, penetration testing, vulnerability disclosure Compliance ISO 27001, GDPR, DORA, NIS2 Infrastructure Data hosting, residency, availability, DR Legal Terms, privacy policies, DPA, DORA documents FAQ Security, compliance, and procurement questions At a Glance Headquarters Cologne, Germany Certification ISO/IEC 27001:2022 Data hosting AWS — Frankfurt + Stockholm (active/active) Data residency EU; some sub-processors outside the EU SLA 99.9% (up to 99.99% Enterprise) RTO / RPO ≤ 60 min / ≤ 15 min Encryption TLS 1.2+ in transit, AES-256 at rest Sub-processors 9 providers, all EU or with SCCs Contact Topic Email Security questions security@ilert.com Compliance & audit requests compliance@ilert.com Legal & contracts support@ilert.com Document requests (ISO cert, pentest report) sales@ilert.com Last updated: March 2026 NextSecurity Overview Last updated 1 day ago Was this helpful?