Third Party Index

Snapshot 25629

Document
Registry listing
URL
https://status.watchguard.com/index.json
Fetched
HTTP status
200
Content type
application/json; charset=utf-8
Fetch mode
api
Size
75782 bytes
SHA-256 (raw)
b98a9464f7c81a11c6253e55b405eec3c926637509827a4f56334909141f477b
SHA-256 (normalized text)
5549d6f6bb44363db23726c4a6d557342cc648d3168382ecaa8fb2805c29c9d3

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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          "body": "We are no longer experiencing connectivity issues affecting the Mexico/Central Point of Presence (PoP), and this incident is now resolved. Service is operating normally at this time. We apologize for any impact this incident may have caused you or your customers and thank you for your patience while our teams worked to restore service.",
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          "body": "WatchGuard deployed infrastructure updates to the Mexico/Central Point of Presence (PoP). Our engineering team is monitoring and will continue to investigate the issue. We will provide another update within the next 4 hours as more information becomes available.  We apologize for any impact this may have caused your customers.",
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          "body": "An infrastructure update was deployed in the Mexico/Central PoP to address the client scaling issues detected earlier today.  We are no longer experiencing connectivity issues and policy handling issues in this region, and this incident is now resolved. \n\nWe will continue to monitor the infrastructure to ensure the environment remains stable for clients.",
          "created_at": "2026-09-05T01:45:16.422Z",
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          "body": "WatchGuard deployed new infrastructure to increase capacity for users experiencing connectivity issues affecting the Mexico/Central Point of Presence (PoP) related to the handling of policies.  Services our currently restored.  Our engineering team continues monitoring and investigating the issue. We will provide another update within the next 4 hours as more information becomes available. We apologize for any impact this may have caused your customers. This issue was affecting connectivity through the Mexico/Central PoP only.",
          "created_at": "2026-09-04T21:32:08.624Z",
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